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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10094 results found

  1. プレミアドラフトしようとしたら落ちた。 I tried to enter the Premier Draft but I failed.

     ダスクモーンアップデート後にプレミアドラフトしようとしたら落とされた。そしてサーバーステータス画面を確認したら、案の定メンテナンス中。

     アップデート直後のお約束みたいなものなので、もうそれほど驚きはしないが、これで支払った参加費とかが無に帰してしまっても困るので、一応報告はしておきます。

    After the Duskmourne update, I tried to participate in a Premier Draft but was rejected. I then checked the server status screen and, as expected, it was undergoing maintenance.

    This is something that happens right after an update, so I'm not that surprised, but I wanted to report it just in case the participation fees I paid go to waste.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Playing from top of deck

    Hello, playing on iPhone, there is a bug by which I’m not able to play lands or cast spells from the top of my deck even though I have One with the Multiverse in play. The top card is visible and it’s highlighted as if you could cast it from the top of your deck, but clicking on it (or double clicking or anything) doesn’t cast it. This is the same for lands, they are highlighted and visible but I’m not able to cast them.

    2 votes

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  3. Music suddenly stops while opening 3+ packs and does not come back until relaunch (PC)

    When I go to open packs, usually 3 or more, which is when the set's thematic music comes on, the music plays for a few moments, but then suddenly stops, and then the background ambience also suddenly stops. Sound effects still work, but ambience and music both stop permanently until the client is relaunched. This has happened with Bloomburrow packs and Duskmourn packs, I haven't tested any others. The only way to fix it that I've found is to relaunch the client.

    2 votes

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  4. jump in

    Jump on gave me the same 2 new deck option, just in reverse.
    1st time Teeny+ Revives
    2nd time Revives+ Teeny

    I have all the other decks except Duskmourn.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Mastery XP not being awarded

    DAILY QUESTS STILL NOT GIVING MASTERY XPs. This is the type of thing to make people quit playing. I'm a new player, and I'm already almost done with the game. I can't keep playing if I'm not getting the rewards that are offered to me, it just doesn't make sense. PLEASE FIX

    2 votes

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  6. デイリー報酬が沢山増えていた

    昨日
    昨日でた(一つだけあった)デイリー報酬を達成して
    神話パック10
    を買ったところだが、

    今日デイリー報酬の様子を見てびっくり、
    3つお題が出ていた。

    2 votes

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  7. 2 votes

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  8. Guardian of the Great Door should not be counted as two drop in starting hand

    Guardian of the Great Door was in my starting hand and three subsequent mulligans in my last match, presumably because the game thinks its low mana cost of 2 makes it a good card to have in your opening hand.

    But since it has an additional casting cost of tapping 4 permanents, it is highly unlikely to actually be of use in your starting hand.

    I think this card should be counted as at least 6 mana cost for the starting hand generator, because otherwise it skews your opening hand.

    2 votes

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  9. Bug: UI issue when selecting daily quest

    While using MTGA on android. I tapped on the daily quest to check what my quests are.

    The issue is when I go to tap on the next quest while the current quest modal popup is still up. The current quest modal closes, the tansparent overlay stays open and keeps rest of UI dark, but the next modal popup does not popup.

    You can do other normal modal close actions, but because the popup itself is not open you can not do any of those button controls. You can get rid of the modal using other normal expected modal close…

    2 votes

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  10. all cards of a set, ranked edh and first time rules!

    Hello dear Wizards Team ♥

    I would love the following:

    CRITICAL: please, finally, bring all cards that have been printed ever, to Arena, and with that I don't only mean black lotus but also cards like Kiki Jiki.. and just make it easy for us and bring them all - please please please!! ♥

    if you are afraid, that we would stop buy real cards.. are you nuts? never would that happen! they are so much better than a pc game. But the pc game might just be more enjoyable if you could play all the original cards too C=

    2 votes

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  11. Creatures didnt untap

    After "waiting For server" My creatires ddnt untap. On opponent IT worked normally.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Card shuffler

    Why do that need 3 to 4 mulligan regularly? I have over the recommended manna amount. Fix your ******* game. It's turning to ****. I think mtg is dying off

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Tinybones the pickpocket not working

    This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.

    6 votes

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  14. Don't pass priority when Generous Plunderer attacks and I control treasures.

    The game should let you respond to Generous Plunderer's attack trigger, especially when you have untapped treasures.

    Normally when you aren't in full control and don't have any spells you can cast or (non-mana) abilities you can activate, the game autopasses through abilities resolving. This is very frustrating with the card Generous Plunderer specifically, which both creates treasures and creates an attack trigger that counts your artifacts and deals damage to you proportionately. I just lost a game due to the damage from the an opponent attacking with their Plunderer in a board stall because I'd built up a pile…

    6 votes

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  15. red

    There is something wrong with the way you design Red
    I've noticed a number of posts addressing this, but I'll put another:

    I understand that you have a balancing system to keep track of balancing across editions: there is clearly something wrong with it (a bias in your algorithm) as at the moment it heavily favours mono-red aggro. This is CLEARLY shown by the winrate and play rate of mono-red. It feels like one in three games in Arena at least are the same mono-red deck over and over again.
    Instead of addressing this issue, you've now added the Slickshot…

    2 votes

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  16. Opening the MTGA Play Store page to update crashes the Play Store

    The MTGA Android app requires an update today. Unfortunately, opening the MTGA Play Store page now crashes Play Store, making the update impossible. This does not happen with store pages of other apps.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  17. Algorithm

    Game play is rigged to stop you from achieving rewards by algorithm an use of players quitting during even in ranked matches its purposely done an the fun of the game is lost due to hasbros money hungry nature they purpose commit to fraud an obstruction of fair play for profits if it wasn't purposely done so much to waste time an tax the quality of fair game play I suggest this be fixed immediately or you will expect in the nature of my actions to be a class action lawsuit believe this I've been achieving wins in the oldest…

    3 votes

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  18. Invalid deck

    Invalid deck for brawl. Even tho I’ve been playing with the deck before the rotation. Now I can’t play with a handful of decks. None of which are in the standard format.

    1 vote

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  19. Sideboad

    ランクスタンダードBO3において、サイドボードの変更ができない。
    メインボードの枚数を減らすことはできるがインできず、再度変更のない不利な戦いを強いられてしまう。

    3 votes

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  20. Platinum angel effect active before casting it

    Just had a Historic Ranked match where I hit an opponent with 50 scute swarms putting him well in the life total negatives but he still stayed alive and started his turn.

    Naturally of course I start looking around in graveyards, exiles, cards in play etc to see if I missed him somehow sneaking out a can't lose the game type effect but there's nothing.

    So I just keep swinging more attackers again taking him a few hundred further negative, and the very next turn he plays a platinum angel.

    I'm assuming something broke and the game was treating the…

    2 votes

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