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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10087 results found

  1. Cant put card in deck after phantom draft because of card styles on mobile

    I drafted two tri-lands that I don't own or own the card style which is stopping me from adding it to my deck during construction, probably until I buy the styles which I don't want. I can't drag the card as I'm on mobile. This is a pain as I need the fixing lol.

    Kind regards,

    Kieran.

    3 votes

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  2. Opponent and me both time out while I'm casting a delve spell

    In a timeless Bo3 game, I delved a dig through time for 6, but was never prompted to finish casting the spell. While I am frozen, waiting for the opportunity to pay costs, my opponent begins roping, until their time runs out. Shortly after, I begin to rope until my fuse runs out. It proceeds to slowly alternate between us a few times, then stop entirely. After it stopped, I Alt-F4ed to close the game, and logged back in to find that I had won the game and therefore the match, since I was already 1-0.

    I checked my internet…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Lock occurs while selecting target

    This happened second time in different situation with different deck

    this time:
    cast Geological appriser
    Discover 4 - hit scrollshift
    target selection appeared
    targeted temporary lockdown

    BUG:
    temorary lockdown did not select

    clicked cancel so i could repeat
    LOCK
    cant do anything, not event concede

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Shapeshifter not recognizing

    Having a shapeshifter on field (Lazav, familiar stranger) did not trigger as an outlaw (Mine Raider). This appears to be a reoccurring issue with Shapeshifters, as I noticed other threads (involving other shapeshifter cards) having a similar issue.

    3 votes

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    3 comments  ·  Events  ·  Admin →
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  5. Bug in rules interaction with Flood of Tears

    I was playing Brawl on iOS and my opponent cast Flood of Tears (Core set 2020) and none of their permanents were returned to their hand. It behaved as an overloaded cyclonic rift would but the rules text clearly states “Return all nonland permanents to their owners' hands.” I would have expected that all of their permanents would be returned as well, not an asymmetrical board wipe.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. The End not giving the right number of "draw Cards" to the victim

    I have had opponents cast The End on me. It exiles a card, searches for copies of the card in my hand and deck, and then it's supposed to allow the victim to draw cards equal to the number of cards exiled that way.

    I have had it exile 2 cards, and give me no card draws. I have had it exile 3 cards, and give me 1 single card draw.

    2 votes

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  7. Insidious Roots / Osteomancer Adept

    I use activated capacity of Osteomancer Adept and exile 3 cards from my graveyard to cast a creature from my graveyard.
    Insidious roots should have créate 4 tokens but only 2 have been created.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Vren, the Relentless

    InJapanese language, Vren, the Relentless triggers only in the controller's end step, but actually it does every end step.
    I didn't know that, so I play Splash Portal, then opponent's Vren triggered in premier draft.That was so annoying me and in the end I lost the game.That mistranslation influenced so much in the game.

    3 votes

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  9. Different annoying Bugs since Bloomsborrow

    Hi there

    Different bugs since the update to „Bloomborrow“ on my iPadOS-Device:

    1. Between matches in best of 3 I can only add or put cards in the sideboard…not both and I can‘t undo it if I accidently put the wrong card in. Bc nothing can be clicked.

    2. In Drafts same thing, during drafting it isn‘t possible to change to sideboard to put cards there…you have to put all of them into your deck and discard them one at a time after finishing the drafting process.

    3. After winning or losing a match when claiming rewards the first page always works as…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Store Crashes Game

    Game closes when i select store

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Unable to play cards at start of match

    Game stuck at start of match with "waiting for server" on screen. Taking the screenshot removed the message, but I wasn't able to play any cards or take any actions. The timeout bar appeared and counted down, but still nothing happened.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Can't zoom in on selected cards when drafting on Android

    Unable to zoom in on selected cards when drafting on Android

    3 votes

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  13. One more lose count when playing draft

    I played bloomburrow draft, and the lose was counted to 3 while I only lost two games.
    I cancelled my first matching to check the daily quest before entering the game. Maybe it was mistakenly counted as one lose?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Sideboard locked

    Impossible to side in cards between games on ios

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Agatha's Soul Cauldron not working with Toxic 1

    This is an issue. I have been playing with a Toxic/Infect deck going Skrelv, Defector Mite being exiled, and applying a +1/+1 to say Shoreline Looter with anticipation of adopting toxic 1. Agatha + toxic combo doesn't work with anything, actually.

    Is there a reason or ruling or just a bug with that sort of combo?

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Game closes when i Natural Order for Koma, Cosmos Serpant

    When ever I put Koma, Cosmos Serpant into play on my phone (Android) my computer or my tablet (Android) the game crashes this has cost me ranked matches due to time outs

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. gisa the hellraiser ward issue

    Gisa the hellraiser will not let me pay the ward cost to target her. This has happened on every game ive ran into it.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Русский язык

    Верните, пожалуйста,русский язык .

    2 votes

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  19. Demolition field flooding

    Playing on iOS . Issues with demolition field flooding had to cut back to 2 in deck . open hand draw only includes 2 demolition and no other lands. Has occurred last 7 games straight … shuffler seems broken . Fix algorithm

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Improve Connection

    Please improve connection on mobile client. It's very frustrating being stuck as in the photo for very long time.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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