MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4027 results found
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Server connection keeps getting lost every 15 seconds/IOS
Server connection keeps getting lost during any game function ie. game play/deck building/store/etc.
1 vote -
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
1 vote -
Arena Crashing on Android
Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS
Device details
Android
Samsung S24 Ultra
One UI 6.1
Android 1428 votes -
"Your deck can have any number of this card" cards are not working
When building a brawl deck with any of these cards (Rat Colony, Hare Apparent, Shadowborn Apostle etc.) The game tells you that your deck has too many copies of a card
4 votes -
I have 22 lands in a 65 land deck and draw nothing but lands every game, fix it
Your draw system is rigged to benefit certain players. There is no way in a deck where there are 22 out of 65 land cards, where i have 10 lands down, 6 in the graveyard, and 6 left in the deck with a total of 37 cards left in the deck, that I pull 5 lands in a row. With draw cards and draw for turn. The odds on the first one would be 16%, the next 13%, then 11%, 8%, then 6%. The chances of getting 5 in a row? That a 0.00109824% chance of happening 5 times in…
2 votes -
blacklist
Blacklist cards we are tired of seeing in every game.
1 vote -
Endless waiting for opponent
I encountered a problem some time ago. And the problem on my account has not been resolved. Apparently the company doesn't care about anyone who has this bug.
5 votes -
Ban Ugin, Eye of the Storms in brawl
Joining the chorus that Ugin needs a ban in brawl. Exiling the table by playing the deck is not workable. If you are going to keep allowing Ugin, especially as a commander, then you need to adjust your matchmaking system so Ugin decks only play against colorless decks.
5 votes -
Limited Match Making is garbage.
How is it every limited game I play on arena pairs me to the worst case scenario for my deck. For example, I got a copy of The Terminus of Return in my sealed pool and two of my games back to back my opponents happen to build almost identical decks. Their pools contained the creature Selesnya Archivist, who has 1 of 2 modes when it enters and exiles target artifact or enchantment. One of the only spells in green that can get rid of The Terminus of Return. Or it is just absolutely amazing how my opponents happen to…
2 votes -
BUG WITH LAND CARD "EVOLVING WILDS"
Friend was playing a White/Green Multicolor deck and had this issue occur twice: when he had multiple "Evolving Wilds" lands, he tapped one and then attempted to use the other's mana to cast when it wouldn't let him. For him, the card still appeared as normal but on my end I could see the tapped symbol on the card without it being greyed out or tilted.
2 votes -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
3 votes -
Deck Validation Failed during Midweek Magic BrawlBuilder
Throws deck valid error when trying to use a deck w/ the default restrictions in creating one from the midweek event’s “new deck” button. Please advise.
6 votes -
“Your go” achievement not registering
Like multiple others, it appears, I was able, after numerous attempts, to win a game while only casting spells on an opponents turn, but did not receive the achievement. Would like credit for the achievement asap
8 votes -
No lands only lands games every game every day
Games fixed every day, same routine: no lands only lands, no lands only lands, stop fixing games!!
17 votes -
No Maximum Hand Size on mobile making some cards unplayable
When playing cards like Sea Gate Restoration with Teferi’s Ageless Insight on the battlefield, the player can hold up to twenty or more cards in hand. On iOS, the cards at the extreme ends of the hand are not playable because the player literally can’t touch them- they extend off the screen. I have lost multiple games with potential answers in hand that I have not been able to play because of this. Playing Unesh primarily but I have encountered this issue with other decks centered around drawing as many cards as possible with no maximum hand size
9 votes -
Land
Here’s an idea… fix the land distribution in your algorithm. Took a break and came to find what? Still can’t get lands with 40% in the deck. Your game sucks.
9 votes -
lag stack - animation desync
A well known issue is the when the stack animations are too many, you can't make take your turn, because you time out and you miss it.
Known "solution" is to restart the client every turn.
Actual solution is to disable animations or speed them up.
2 votes -
Auto Order Triggers
In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.
Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game
3 votes -
Doppelgang with Omniscience
If you have Omniscience out, it does not allow you to cast Doppelgang. Despite having the mana to do so. It only allows you to play it for free, which does not allow you to pay mana to copy the spell.
This is broken. I should not be punished by the game for having enough mana to cast Omniscience.
There needs to be an option for Doppelgang to allow you to spend the mana if you have Omniscience out.
2 votes -
Ugin, Eye of the Storms should be banned
Either ban cards or give people the the option to not play against certain commanders. Randomly being forced to play against some of the most unfun card is not enjoyable.
5 votes
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