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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10076 results found

  1. Can't join events

    Since mh3 update i've been unable to join any draft/limited event. Also the screen and a lot of sleeves appear all dark, making difficult to see.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Alternative art for popular lands needs specific printing to use after bought.

    To summarize i own four copies of the original fast lands, i bought an alternative art for the card but am unable to use it because i don't have a totally different copy of the reprinted version (with different art to what i bought) below is my ticket submission last resonded to on the 4th 15 days ago.

    MTG money first policies are well known but things like this should be totally unacceptable by the player base, they frankly don't care but this is ridiculous. I'm still waiting for their official justification but after 2weeks its unlikely all i ask…

    1 vote

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  3. bug

    draft bug in MTGA counting win as a loss

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Cryptic Coat and Rattlechains

    My opponent had a supreme phantom and two disguised creatures in play, each equipped with a crytpic coat. I bounced their supreme phantom using Petty Theft, and they immediately replayed it as though it had flash. I conceded and saw that one of the disguised creatures was rattlechains. So rattlechains was giving other spirits flash without being face up.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Unable to connect

    Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
    Thx for your respond

    112 votes

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  6. Last in, first out... order of resolution

    I am not sure... admit I could be wrong... but... but.... I played a "Blood on the Snow" and killed all the creatures. There was a "Grave Pact" enchantment on the board. The Blood on the snow says specifically worded.... "THEN", as a second part... it resolves in two parts. I though it was the active turn players choice for "resolution", when two things happen at the same time. I should be able to pick from the "Stack" on the right of the screen and choose what is on top and Resolves first. Everything dies from the spell.... and it…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. I am extremely unhappy with mtg arena and the non stop bugs and crashes …as a paying customer this is unacceptable

    The new patch causes the game to run even worse…please fix ur game allow us to change graphics and turn off animations for better stability….this game is unplayable at this point with all the issues …extremely Unhappy as a customer….at any point also some one plays a Koma,cosmos serpent the game crashes and becomes unjoinable this bug needs to be fixed as it can cause a lot of triggers too happen in certain decks that build around the card it starts too lag the game especially if things like doubling season or helm of the host come out it’s a…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Cards not granted for finished mastery

    After finishing Bloomburrow mastery cards are not granted as a reward, nothing is added to a collection and vault progress also does not go up

    2 votes

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  9. Trash the town and all spree cards need to be banned from standard and alchemy

    1. Green, red, and white should not have draw.
    2. Spree cards do too much.
    2 votes

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  10. 2 votes

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  11. Realmbreaker, the Invasion Tree needs to be banned from alchemy and standard

    It costs too little mana for what it does. You shouldn't be printing cards like this.

    2 votes

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  12. Lost Jitte needs to be banned from standard and alchemy

    There's a reason Umezawa's Jitte is banned in standard. Yet you thought it a good idea to print another Jitte that was just as broken?

    How about you do your job. Stop printing cards like this and ban this card from play immediately.

    2 votes

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  13. Stormchaser's talent needs to be banned from standard and alchemy

    Way too easy to run a deck around. Like all the talents is an overpowered card that does way too much given how easy it is to get onto the board and level up.

    It's just another get out the stupid combo card and the game becomes unfun for the other player.

    You need to fix this problem by banning this card along with all the other "talents."

    2 votes

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  14. Tarrian's Journal needs to be banned from standard and alchemy

    Yet another land that does more than a land should. Have the ability to cast creatures from the graveyard more than once in an entire game is EXTREMELY STUPID. It is way too cheap to play and it is way too cheap to transform.

    It's up there with Mirrex and Fountainport in how bad of an idea it was to print it. The only way to fix this mistake is to ban it.

    2 votes

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  15. I couldn’t assign legal blockers during a draft match and I lost an event game because of that

    I played a premier draft of blb and in my last match I lost because I could not assigned blockers even though those were legal. The game didn’t freeze but didn’t allow me to select the blockers. I restarted it, but then it got into inconsistent state, where it asked for blockers, one creature was selected as blocker, but I still was not able to select the other one. Please investigate my account and the game log.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  16. feed the cycle and expend

    With Bakersbane Duo In play, I opted not to pay the forage cost for Feed the Cycle (expending BBG, as the spell says " ADDITIONALcost to cast this spell, forage or pay B. Paying B is mana spent to cast a spell), so that when I played my Longstalk Brawl with a gift I would have had a 2/2 with +1/+1 (expend - BBG + G) and a +1/+1 Counter, however my Duo was only a 3/3 when the gifted fight resolved. This error cost me the match and a draft run.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. solphim

    Don't know if I'm doing this right but I came across a bug with Solphim, Mayhem Dominus. I am playing on PC and I had Solphin Dominus out with one untaped land (Jagged Barrens) and three cards in my hand and 14 Hp. Instead of being able to sacrifice 4Hp and two cards to give it indestructable It only gave me the option to pay 3 mana. I have used solphim before and know this shouldn't happen and that I should have been able to sacrifice life instead.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. product suggestion

    The last couple of weeks it doesn't appear that completing any daily quests actually provides the rewards. Neither the gold nor any cards that the game says you can claim.

    2 votes

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  19. Lunar Convocation needs to be banned from standard and alchemy

    Way too strong for a 2 mana cost enchantment. The problem with this card comes down to the same idiotic design of many other cards in the current blocks.

    It is way to easy to get its spawn trigger off as well which results in a game where if you don't get lucky and draw the one card in your deck that can remove it if you even have that card, the other player just sits back running combo rather than playing cards in their hand.

    So they sit back with 7+ cards and a bunch of free creatures for…

    2 votes

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  20. Unleash Fury - Alchemy Bug

    I just played an Alchemy game against a RDW and the player played Unleash Fury which, if I'm not mistake, is from M21 and not Alchemy legal. Ofc I cannot reproduce which is annoying unless there is a log record?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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