MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5827 results found
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Hauntswood Shrieker/Marang River Regent bug
Hi there,
The reason that I am contacting the group of you is because I would like to report a bug having to do with the usage of Hauntswood Shrieker to turn up Marang River Regent after it has entered into play via Manifest Dread. Though the card is able to be turned up, its "upon entering" ability does not trigger upon doing so. :-)
Thanks,
Travis1 vote -
Unable to complete combat after blockers given protection
I attacked with multiple Hare Apparent. The opponent declared blockers with white creatures, then cast Brave the Elements giving their blockers protection from white. It then entered the combat damage assignment step as shown in the screenshot, however because of the protection I was unable to assign damage, or progress off of the damage assignment screen. There were no values that I could enter that allowed me to select "done" so I conceded. This happened on PC.
1 vote -
Energy counters used but nothing happened
When playing the game the energy build i made would not trigger correctly and did not allow me to use my cards abilities and cause me to lose the game. There were two seperate times one where my creature died and allowed me to sacrifice 3 energy to deal damage to any target but when i did that nothing happened and i still lost my energy. Then when i casted a spell it stated that i can pay any amount of energy and put a stun counter for each energy i used i spent 5 energy and lost my energy and only allowed 2 stun counter to be place instead of the whole lot of creatures i paid for.
When playing the game the energy build i made would not trigger correctly and did not allow me to use my cards abilities and cause me to lose the game. There were two seperate times one where my creature died and allowed me to sacrifice 3 energy to deal damage to any target but when i did that nothing happened and i still lost my energy. Then when i casted a spell it stated that i can pay any amount of energy and put a stun counter for each energy i used i spent 5 energy and lost my energy…
1 vote -
Faerie Fencing Not Targeting Creature
I recently played a game where my Faerie Fencing couldn’t target an Angel creature. I couldn’t find a single card on the field that would prohibit this. This resulted in loss of board control and concession.
1 vote -
Color Challange Computer Opponent Freezes
Throughout the Color Challange, there be times when the computer seems to be thinking longer. Many of them usually continue, others either take longer or seem to noth function. Many of the other asthetics/features are functionable. How many others hath reported this & noth be fixed?
1 vote -
App freezes when selecting emotes during gameplay
Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.
I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.
1 vote -
Waiting for Server
Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.
1 vote -
Two turns on first turn bug abuse
I just had someone abuse the timer mechanic or something to get two first turns. it was the first turn, they played a land, and then waited until their timer was about to run out. suddenly game said it was their turn and they played a land and 2 creatures faster than the game animation could handle it. then they had 2 untapped lands, two creatures, and played ANOTHER land. after finishing their turn "normally" it was my turn and i drew my first card.
1 vote -
internet disconnecting back to menu
Technically two issues.
1. If my internet disconnects for a second, the game boots me, mid-match, back to the previous menu.
2. Ending the process via Task Manager will get me back in the game, but sometimes won't allow me to block with my creatures if it happened during the Declare Blockers step. (this has happened more than a couple of times)1 vote -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked into the buckle as drawn.
-The belt wraps three times around his left hip but only twice around his right.
-The belt should end after the rivets, but it continues behind the dagger.
-Oko’s scarf wrappings don’t follow a coherent structure. Both ends seem to wrap clockwise around his neck.Issues with Vivian:
-Vivian’s belts appear completely flat to the viewer despite her dynamic pose.
-Her corset’s base leather layer should have a seam that’s missing.
-The buckles vary in size and shape in ways that look unintentional rather than stylized.
-The fingers on her right hand are all the same length.Individually, any one of the issues above could be dismissed as an artistic choice. Taken together, though, they point to the irresponsible use of generative art. If these avatars are meant to represent handcrafted artwork, the inconsistencies need to be addressed.
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote -
Ajani, Sleeper Agent and Tamiyo field researcher
Whenever I play Ajani, Sleeper Agent or Tamiyo field researcher the game crashes.
This only happens on the app and I am using an Android device.
Please help, as soon as these cards are played the whole thing crashes and then the game can't be re-opened for at least 5 minutes or else it crashes again.1 vote -
Camellia, the Seedmiser Forage ability does not work correctly.
Camellia, the Seedmiser's Forage ability will work even with mana available and food token available.
1 vote -
incorrect vault progress
Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.
For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I already had four of each, yet my vault progress only increased by 0.3.
Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.
For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…
8 votes -
Auto-Tap Issues
So far - I'm the only airship themed deck I've seen so this may not be a big issue, but it's driving me absolutely crazy that auto-tap wants to tap my Cargo Ship (which has vigilance) before it taps land. Every single time I'm entering my attack phase and I notice that my Cargo Ship is tapped and I have a land untapped - I just feel like conceding. For my build, there is absolutely no sane reason why I would want to tap the Cargo Ship before my attack phase, but auto-tap prioritizes tapping the Cargo Ship over land every single time. Obviously, I can turn off auto-tap, but then I find my games progressing much slower. Currently, I just try and catch it in the act but I often don't notice. Now I don't do any coding - but I imagine it can't be that difficult to make auto-tap focus lands over any other card type, or, even better - put in a function where you can choose which card types auto-tap prioritizes. It may sound like a very small change, but for my deck at least - this would greatly enhance my experience with the game.
So far - I'm the only airship themed deck I've seen so this may not be a big issue, but it's driving me absolutely crazy that auto-tap wants to tap my Cargo Ship (which has vigilance) before it taps land. Every single time I'm entering my attack phase and I notice that my Cargo Ship is tapped and I have a land untapped - I just feel like conceding. For my build, there is absolutely no sane reason why I would want to tap the Cargo Ship before my attack phase, but auto-tap prioritizes tapping the Cargo Ship over land…
3 votes -
Diamond Weapon Bugged Interaction
my diamond weapon was blocked by his tonberry somehow took damage even though it says negate all combat damage and died
3 votes -
draft missing cards
Hello - for some reason all the mono-colored Black cards I drafted for a Final Fantasy Premier Draft do not show up in my card pool. I drafted at least three such cards (Vayne's Treachery, Sephiroth's Intervention, and Overkill) but those cards do not show when I try to add them to my deck - only multicolored Black cards are available. I have verified that no other Advanced Filters are on. I have attempted to Repair Game Files. A log is attached as well as a screenshot of the issue.
3 votes -
Arena Crashing
Since the most recent update on 09/13/2024, Arena keeps crashing whenever I try to go to the store and during games.
31 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
Your game is filled with failed matches that are fundamentally unfair. I have never won any game modes that I have lost Newcomers, don't pla
Your game is filled with failed matches that are fundamentally unfair. I have never won any game modes that I have lost
Newcomers, don't play2 votes -
Daily quests not completing
Daily quests are not completing anymore
2 votes
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