MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10069 results found
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Invalid Tokens Created with Calamity, Galloping Inferno and Terror of the Peaks
When you saddle 'Calamity, Galloping Inferno' with 'Terror of the Peaks', only one token is produced, rather than two like any of nonland creature. This has happened within multiple matches, all of which cost me the game victory.
4 votes -
Cannot switch BO1 and BO3 Sideboard cards while deckbuilding
I can't freely reorder my sideboard cards between the BO1 and BO3 only lists. The only way is to remove sideboard cards and then re-add so that they're in order.
3 votes -
Given loss to me when opponent quitted the game
I was playing on the new draft mode on windows, my opponent quitted the game since he was at disvantage. The game gave the loss to me and since i was X-2 i was expelled from the draft i've spent crystal on.
At least i want a refund per the crystal that i spent to enter the draft
2 votes -
Fix the shuffler 12
Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.
2 votes -
重複
モダンホライゾン3の神話パックを購入し開封したところ全ての神話レアカードを手に入れてないにもかかわらず、重複した扱いとなりジェムに変換されたと表示された。
全ての神話レアを手に入れたとの表示もされた。2 votes -
"Spelunking" packet apparently glitched packet-selection in "Jump In!"
I selected "Spelunking" as my first packet in a "Jump In!" event. I was on the iOS client. It gave me choices for the second packet, but when I selected "Wandering" it basically gave me the screen below. I say "basically" because the screenshot is from the Mac client, which I opened after I'd closed the app on my phone. When I chose "Jump In!", it said I was in packet-selection, but it gave me this when I tried to resume. It's the same screen as it was on mobile, but it's a different resolution. I can still do anything…
9 votes -
Arena crashing on iOs when someone plays ******* Taker or Growing Rites of Itlimoc
Ever since Outlaws of Thunder Junction, my game has been crashing whenever me or opponent plays ******* Taker or Growing Rites of Itlimoc. I have this issue exclusively on mobile. Please resolve and help, thanks
2 votes -
ios not loading
IPhone 15 Pro Max
Game does not load past black screen
open the game on ios freezes tried deleting and re installing did the same thing2 votes -
Bloomburrow mastery orbs deducted, but did not receive reward
I have reached lvl 28 on bloomburrow mastery (no mastery pass). I should have received mastery 3 orbs. I remember using 2 orbs for sleeve reward.
I now have only one orb left, but I can't use the sleeve in deckbuilding, nor can I see the sleeve received at the mastery shop.Has anything like this happen to someone else? I have not found any other bug reports about this.
Can this be fixed?Thank you.
1 vote -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…
2 votes -
Game freezes every load screen
Since one game froze i can’t start any new games.
It starts with a timer that gets stuck on 37 or 42 seconds, then loading screen cirlcle stops, flickers a few times then sends you back to main game screen.
Please fix this… can’t play all day.2 votes -
vaultborn tyrant
While playing against 2 alternate art Vaultborn Tyrants, I managed to kill one and its ability sets off because it wasnt a token. BUT neither was the tyrant that replaced it. It was another alternate art look alike of the same card. 3 tyrant cards, 2 on the board and 1 in graveyard all looked identical.
2 votes -
Arena stays on the loading screen unable to load up, and i am not able to play the game.
When i try to load up the game to play it, it stays at the loading screen with "checking for active matches" message showing, and it never loads.
i have checked off the list every possible way to troubleshoot/fix the problem on my own; i have reset the laptop multiple times, reset the internet, made sure my game was updated fully, made sure the version on my laptop is up to date, uninstalled and reinstalled the game, installed it on a different platform (steam); none of this worked.
The laptop performs every other function just fine and appears to be…
2 votes -
Sideboard is not working!!!!
I can't use my sideboard cards between games! It has costed me many games and time. I hope for serious compensations for me and the community who plays BO3.
2 votes -
App crashing in iOS when card is returned to hand
I’m playing on iOS on an iPhone. Every single time a card is returned to my hand or my opponent’s hand from the battlefield, the app crashes and I return to my phone Home Screen. The app also crashes every time I activate Prime Speaker Vannifar’s ability to search my library.
2 votes -
Cruelclaw's heist should be banned from all standard blocks now and into the future.
There was already a card in the format that does the same thing for the same total cost called "Binding Negotation" except it doesn't have it's extremely overpowered ability where the caster gets to cast the card.
2 votes -
Bug
Can’t select or place Card images on Deck box covers
2 votes -
Wrong rule interaction?
When Kemba's Outfitter enters the battlefield, and I have the double-faced card Halvar, God of Battles / Sword of the Realms in my hand, I can't choose Sword of the Realms for the effect of Kemba's Outfitter. Is this correct or a bug?! Playing MTG Arena on my Smartphone.
1 vote -
Infinite Turn locked
Mindslayer bug
1 vote -
Rules bug with Waterspout Warden (Arena)
Waterspout Warden should gain flying if a creature entered even if that creature died (via removal etc.) before combat. Currently, Waterspout Warden appears to miss the trigger in such a case.
MtG Arena
1 vote
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