MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3367 results found
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Challenge system won't let me go to match
The new challenge system is great, but the system when challenging my friend sometimes won't let us enter a match and freezes. It happened sometimes when it first launched a few days ago, but has been happening more frequently since tonight
5 votes -
Daily quests are not appearing
I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
I'm missing a lot of rewards here.
@WizardsCan you, please, provide some support?
thx4 votes -
4X Rare Wildcard
4X Rare Wildcard Bundle Purchase Error. Attempting to purchase Rare Wildcards causes the following error: "Error. you already own this item. Store Error. Store Purchase Failed Duplicate Transaction"
6 votes -
Color Challenge Bot Freezes
After a first freeze while playing the 3rd green Color Challenge (G vs U) and restoring the gamefiles, during the second attempt the bot froze exactly at the same point; the second mainphase of its second turn.
I'm not new to Arena, but still not a great welcoming surprise for new players and it seems I'm not the only one encountering a similar bug.5 votes -
Can't add card to deck building
I finally found my Raph's Jitte card in my collection. But I can't find it when I do my deck building. I used my wild cards on it but im still unsure how I can get it so I can add it to my deck.
4 votes -
daily quest not showing
FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.
5 votes -
Deck Type List Blocked in Deck Details
When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.
8 votes -
BUG: Unable to cast Ajani's Response
While playing a game of Premier draft, I was unable to target my opponent's creature with my spell. See attached screen recording
2 votes -
Loss from nowhere
Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.
4 votes -
Product Suggestions - Personal Ban list
I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that…
4 votes -
Too many identical cards for opponents deck
Opponent played 6 identical cards. How. 4 of each kind only allowed.
2 votes -
jump in event stuck
I am unable to play theJump In event again. When trying to play again, it only shows "home" after going to jump in..
I cannot start a new game, I cannot resign.6 votes -
Wildcard purchase error
When attempting to purchase the 4x rare wildcard I get an error and a duplicate transaction message.
7 votes -
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly flagged ME for timing out and handed me a loss
7 votes -
Test of Endurance achievement
I reached a life total of 50+ in a Starter Deck Duel using the Vampiric Hunger starter deck (on a Mac). After the match, I wasn't awarded the Test of Endurance achievement.
The tooltip on the achievement states that games against Sparky and Direct Challenges won't qualify, but Starter Deck Duels aren't either of those, are they?
2 votes -
Premodern in Arena
I wanted to ask if you have any plans to add the Premodern format to the Arena platform in the future. It would be fantastic if you did! The format is constantly growing worldwide; it's the true Magic that many of us love, and we would be thrilled to be able to play it on Arena! Thank you very much!
5 votes -
i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
Rule 0 Needs to be added for Arena
We need some way to not go up against decks that we do not want to play against. Instituting a Rule 0 would allow players to actually play against decks that won't either play some gimmick to win in 2 turns or something that can completely counter your deck.
This rule 0 conversation takes place at any sort of game day or event, it's discussed between the players what kind of decks they're running and then they can either swap or adjust accordingly.
Shuffler aside this is the biggest blight to this game because of toxic brawl commanders like Ugin,…3 votes -
Removing of Tibalt Trickery card entirely off of Arena.
I have not even had a chance to even get started to play a match on multiple times due to this stupid, non fun, lame combo that is just not even fair unless you just so happen to have a "Counterspell". Why? Because people keep summoning out 'Emrakul the aeons torn' with it by the 2nd or 3rd Turn of the game.
If not removal, then you NEED TO UP THE MANA COST OF TIBALTS TRICKERY*** To at least 8! And Remove the one from "2" entirely off this game! I understand the goal is to win for most,…2 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
3 votes
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