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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9994 results found

  1. Bug: "Festival: Murders at Karlov Manor Story" rewards

    On the new Festival: Murders at Karlov Manor Story rewards , the first reward "call a surprise witness" is not rewarded.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Gifted Card wasn't able to instant cast before resolve

    Opponent gifted a card to me - it was an instant spell [Into The Flood Maw]. But I was not able to play it with all my lands untapped and I could not click on it (no blue border). I hope the provided Logs help, to see if this is a bug!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cleric Class triggers eats opponents timer

    I am fully priority passed during attack step where a lot of creature tokens appeared and trigger opponents Cleric Class. They eventually time out trying to put +1/+1 counters on their creatures (which is obviously also an issue), so they are now passing priority automatically. Nobody is taking priority to do anything. And yet my clock is being eaten away with every one of their triggers, to the point where after this attack step neither me nor my opponent can take priority because Arena is auto passing so they just took 130 damage (ironically not lethal due to other nonsense)…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. stoke the flames/convoke issue

    With Stoke in hand and combination of untapped land and creatures I am not given priority to attempt to cast Stoke on my opponents turn. Not sure if full control would be a work-around, but shouldn't be necessary.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Clement the worrywart ability not triggering after going to stack

    Clement the worrywart ability triggers and goes into stack, when playing Sunshower druid his ability activates however does not allow you to return card with lesser mana cost to hand, it just disappears from the stack. even when you have a card already on the board that is lesser mana. my example, i had pong prophet on board and clement the worrywort, played sunshower druid, shunshower druid ability goes to stack upon play, behind it is clement's ability but does not activate after.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. I can`t negate my spell with "An Offer You Can't Refuse"

    I can`t negate my spell with "An Offer You Can't Refuse"

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Cursed Mirror and Ulamog the Defiler

    Opponent played Cursed Mirror and copied my Ulamog the Defiler on the board that had 12 +1/+1 counters on it. The Cursed Mirror entered with those counters on it as well. This is a bug, as copies shouldn't enter with attachments (auras, equipment) or counters from the target they're copying.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Fabled passage

    Sealed event doesn’t allow me to include Fabled Passage in my deck. The card is in my pool, but when I click to add it the cosmetic screen keeps showing up instead of putting the card in my deck.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Bug: Thought-Stalker Warlock Wrong Trigger Ordering

    1. Steps to Reproduce:

      Have Case of the Uneaten Feast in play
      Have Starscape Cleric in play
      Play Thought-Stalker Warlock
      Thought-Stalker Warlock 'enters' effect resolves before the life gain and life loss from Case of the Uneaten Feast and Starscape Cleric, thus opponent gets to choose discard.

    2.  Platform: PC Steam MTGA
      
    3.   See the 'Steps to Reproduce' and Added Log
      
    4.   Expectation:
      

      Expectation is that it would behave the same way that Case of the Uneaten Feast and Gumdrop Poisoner do.
      With Case of the Uneaten Feast in play
      Play Gumdrop Poisoner
      Lifegain Triggers from Case of the Uneaten Feast
      Gumdrop Poisoner target…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. sacrificing a creatures doesn't count as it being destroyed........

    How do you have so many bugs when it comes to abilities..... sacrificing a creature doesn't count as it being destroyed currently......

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. bug

    unlicensed hearse should be a playable card but it is not, format standard.

    1 vote

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  12. Artist's Talen - Enchantment Class Level 3 does not work

    Artists Talen level 3 says that noncombat damage to your opponent will deal that amount and 2 more. I had Agate-Blade assasin damage trigger and Lunar Convocation both deal 1 damage to my opponent and nothing more when Artists talent was level 3.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. bundle planeswaker

    Bonjour, je cherche à acheter le bundle de planeswaker et le bundle d'étincelles mais impossible : lorsque je valide le paiement grâce à mon application portable, le jeu ne répond plus au moment de me rediriger vers "le site marchand" et je dois fermer l'application MTGA. Le paiement est donc validé par mon application mais n'est pas prise en compte par la boutique. J'ai validé ce paiement plusieurs fois sans avoir les bundles et (jusqu'à présent) sans avoir été débité.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  14. rottenmouth

    I was in a middle of a match and had patchwork banner on the battlefield. I wanted to float 1 black mana from it and sac it +4 mana from the lands to cast Rottenmouth Snake. I tried several times, but the game simply did not allow me to hence why I lost the match. I would like my Draft token/10k gold/1500 gems back. I am playing on PC

    Thanks in advance

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game slows to a halt, after clicking the "Play" Button.

    After the "Bloomburrow Update" the Game Client slows to a halt, when i click the Play Button.

    The Game starts up just fine, to the Home Screen. When i press play, i see the right menu very slowly sliding in (it takes ~5 seconds to appear).

    In the Screenshot i was able to capture the moment when the right menu slides in.

    Then the game stops responding to any mouseclick. I can press Escape, to see the menu screen, but it also does not respond to mouse clicks.

    I had no issues whatsoever before the last update.

    Steps i tried…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  16. nadu/arms scavenger combo

    When performing the nadu combo the time out timer continues despite taking legal game actions that are actively advancing the board state.

    Nadu + Arms Savenger + Springheart Nantuko + any 1 cost equip from spellbook.

    2 votes

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  17. New idea's.... maybe

    You already probably thought of doing a "Transformers" set... most players are nerds after all. So, what about a "X-Man" set? Or "Teen Titans" set? Meatball disaster, LOL.. Cyborg and Beast Boy... Burrito bomb, taco tsunami. Beast Boy could have multiple green cards... in his various forms Slade, for red, etc. easy to brainstorm ideas. You already did "Forgotten Realms"... maybe a sister/tandem set with "Dragon Lance". Not sure if a "GI Joe" set would be good.. maybe no... with Cobra commander and etc. Would a "Teenage Mutant Ninja Turtles" set work? Or classic "gods" or "Clash of the Titans"…

    1 vote

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  18. Game crashes when entering a match

    Game crashes after finding a match (Iphone 13). I must restart the app and enter to the ongoing match with wig delay. Couldn't advance in bracket because of this bug because I could't come to the match every time and was deranking.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Welcome Bundle Bugged

    Clicking on launch page "welcome bonus" causing freeze - MAC

    Every time I start up the app on MAC, it shows a "welcome purchase" bundle
    When ever I click it, it says "LOADING SERVER" but it just does that forever.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  20. Shuffler, the way to stop those who win a lot in a row

    Shuffler, once again, destroying what could have been a good draft...
    I spend 1500 gems to play a draft, from the second win in a row, I always lose thanks to the ****** shuffler...
    Game 3: I go into the game with 3 lands in my hand, I end the game with 11 lands on the battlefield and 2 in my hand.
    Game 4: I mulligan because I only have 2 lands of the opposite color in my hand, I have 6 cards, 2 of them lands, in the 6 turns I played I bought the third land in the…

    2 votes

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