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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9994 results found

  1. Cards aren't showing : sealed propose to pick void and pack opening only show the animation too

    Since the Bloomburrow Update, my game has 1 frame per 40 seconds on opening (roughly). But the real problem is that no card are showing : the prize renewal cards ? Only shiny outlines. Sealed pool ? Same and the game crashes so hard that sometimes even the task manager can't close it. Booster opening ? Same.
    I tried de-installing and re-installing in two different ways, but the outcome is always the same : a card game without any card showing.
    (I attached my log and the classic steps of sealed opening)

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. unable to play anything other than historic, sideboards don't work either

    I have been unable to play anything except historic since yesterday, and even then I am unable to sideboard. Nothing else works. I am deleted the app and re-downloaded it but it is still the very same issue. Please get this fixed.

    2 votes

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  3. BLB BR has wrong suggestion text

    As far as I know, lizards show little interest in making artifacts, so the draft suggestion text of BLB BR seems actually MH3 BR's.

    2 votes

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  4. 2 votes

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  5. Bug in sideboard, ranked

    Sideboar appear in a wrong way, showing the sideboar if other decks instead the i am playing

    2 votes

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  6. 1 vote

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  7. Invasion of Ulgrotha no priority to respond

    I had Invasion of Ulgrotha flipped into Grandma Ravi Sengir

    Opponent cast Cosmic Hunger targeting Grandma Ravi. Despite having open mana and my own cosmic hunger in hand, arena did not give me priority to respond with the spell

    1 vote

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  8. Portent Tracker would not target battle

    Portent Tracker would only allow me to untap lands, defense counter ability was greyed out, despite having a legal battle to target. Probably lost the match because of the setback.(PC, March of the Machine quick draft)

    1 vote

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  9. asset error detected

    I get the error Asset Error detected over and over again. I have unintsalled reinstalled and restarted. It keeps looping. This has been for 2 days now.

    2 votes

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  10. sealed bug

    Hi,

    I cannot find my sealed event I am participating in. It just comepletely disappeard.

    Im real upset by how things are looking for this game right now.

    Please refund my my 2000 gems, Thanks.

    1 vote

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  11. Missing the win 2 boxes of OTJ token after winning the event

    I am missing the token that said i was elegible to get the 2 boexs

    2 votes

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  12. MTGA BUG REPORT - Quick Draft March Of The Machines - full card text not displaying

    Steps to reproduce:

    1: Click 'Quick Draft March Of The Machines
    2: Enter event using gold currency

    Bug details:

    Some/all cards not displaying full card text, both before selection and after selection when displayed in 'Deck'. See screenshot attached.

    Have exited draft for now as not confident I can build a good deck without knowing what the cards do! Can you update me soonest please on estimated fix time/date, or refund my entry fee.

    jackpweatherall@gmail.com

    1 vote

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  13. Mycosynth Gardens not properly creating copy of Patchwork Banner

    Mycosynth Gardens created a copy of Patchwork Banner but didn't allow me to select creature type to get +1/+1 like the original copy

    1 vote

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  14. Data Package Error - Restart Loop on Mac

    i. cannot start the game. the application start leads to an error: "Data Package Error found. Arena will be booted up to verify data package." After clicking on "ok" what is the only option here, the application starts again and runs into the same error.
    Original message in German: "Datenpaketfehler entdeckt. Arena wird neu gestartet, um Datenpaket zu verifizieren."

    2 votes

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  15. 2 votes

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  16. Destroy permanent bug

    When i am destroying a permanent on board. A non function copy of that permanent is on the battlefield. That permanent also doesn't seem to go to the graveyard.

    It triggers when you try to destroy something with a removal spell that says destroy.

    In the photo you can see the Nissa Planeswalker on the field even though i just destroyed it.

    2 votes

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  17. Three Tree City and Rockface Village bug

    Steps to reproduce:

    [My turn begins]
    1. I cast Three Tree City
    2. I select Lizard for Three Tree City as its creature type
    3. I cast Rockface Village
    4. I am unable to buff Three Tree City with +1/0 and have it gain haste

    System:
    Windows

    Expected behavior:
    I can buff Three Tree City with Rockface Village, giving Three Tree City a +1/0 and haste for one turn.

    Screenshots included.

    No workaround found.

    1 vote

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  18. Maha & Kaervek don't seem to synergize properly

    With Maha, Its Feathers Night and Kaervek, the Spiteful on the board, as I understand it, opponent creatures should die immediately when they enter the battlefield. Instead it appears Kaervek applies -1/-1 before Maha's 1 toughness applies. So for example a 3/3 will enter the board and still lives as a 2/1 instead of coming in as 3/1 and dying to Kaervek's -1/-1.

    2 votes

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  19. デッキの構築が上手くいかない。 Deck building isn't working properly.

    デッキの構築が上手くいかない。

    アップデートしたあとから、デッキ構築画面でデッキをいじると正常に動作しない。

    たとえば、スタイルを適用したりすると無効なデッキ扱いとなって対戦に使えなかったりするし、BO3でサイドボーディングすると、なぜか次の対戦相手との試合のサイドボーディングでもその結果が残ってたりする。

    そしてデッキ構築画面に戻るとサイドボードが0になってたりする……メチャクチャすぎて遊べないから、早く直してほしい。

    After the update, when I try to edit my deck on the deck builder screen, it doesn't work properly.

    For example, when I apply a style, it's treated as an invalid deck and I can't use it in a match, and when I sideboard in a BO3 match, for some reason the result remains in the sideboarding for the next opponent.

    Then, when I return to the deck construction screen, the sideboard is 0... It's so messed up that I can't play, so I hope they fix it soon.

    2 votes

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  20. 2 votes

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