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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5769 results found

  1. Opponent cast a creature without sufficient mana

    Somehow an opponent cast a 4 mana creature with only 3 mana. They had no enchantments in play and had not cast any other spells. I have attached a screen shot of the match.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. MANA STUCK 27 LANDS

    CANT HIT LANDS PROPERLY MORE 60% GAMES, GET CANCER PIGS, RIGGED GAME.
    OPPONENTS PERFECT LAND HITS, CURVE, RESPONSES TOO. GET CANCER PIGS.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. The Companions button causes the app to shutdown

    After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.

    2 votes

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  4. Ban omniscience because we want to play magic, not YuGiHo

    Ban Omniscence because it ruins the format's experience and creates a horrible and toxic game environment. Also, it transforms magic in another game, YuGiHo precisely, but if I were to play that kind of game, I would choose the original one, not magic.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Get rid of at least most of the bots

    How in the **** do i keep coming across "players" who consistently win by turn 5? I've been playing magic since 2009. I know how to put a deck together. I've run into "players" who's entire brawl deck is Hare Apparent. How? I know how. And they're programmed to make you lose so you'll get mad and spend money. But y'all won't say **** because that's how a company gets sued by investors. And i know I'm right, because if i get a real player and i get a good combo, they just quit... Because they're sick of the bots…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Magic the Gathering Foundation packs do not include all cards

    Many of the cards in the Magic the Gathering Foundation set are unavailable through store-purchased packs. This is absurd and requires substantial wildcard consumption to address.

    You need to fix this and provide adequate recompense to make us whole.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Ranked match ended abruptly

    The ranked match ended abruptly and returned to the home screen, and for some reason it was treated as a defeat. Of course, I did not surrender.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Sunfall needs a ban from standard

    The idea of a boardwipe that spawns an artifact that can turn into a creature is retardedly unbalanced. Especially as there are no additional costs for the trigger.

    7 votes

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  9. Fear of missing out French translation

    Fear of Missing Out textbox in French says « mill » instead of « discard ».

    4 votes

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  10. shuffler is awful, why can't you ever listen to players

    Shuffler is appalling, why can't you ever listen to the players. Please don't tell me it's well tested and works. it does not. Just played a game with 20 versions of one card and couldn't draw one in the first 24 cards. Do realize how unlikely that is to happen in a 60 cards deck.....Shuffler is broken and for pity's sake just look at all the complaints

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Game doesnt draw cards during start of the game, resulting in nothing happening and the timer running out untill i got a loss

    Game starts normaly but when the mulligan is supposed to happen nothing was shown. Therefor the timer just ren out and it told my i had no interaction with the game and therefor i would consede resulting in a loss. and therefor a potentioal loss of bought gems..

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. キューブドラフトの強制終了

    キューブドラフトのマッチ中、「サーバーの接続を確認しています」の表示が出た後に強制的にマッチが終了し、敗北扱いになる

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Heist

    Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.

    From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.

    From a mechanic standpoint:

    1. Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. BUG: Hexproof not working

    During a brawl match, my Brawl commander (Cruelclaw) equipped with Bilbo's Ring (Giving Hexproof) was targeted by "Invoke the winds, and taken control of. But nowhere on his board or in his graveyard was any way to get around Hexproof, so it seems clearly like a bug

    10 votes

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  15. Match disconnect without reconnect

    I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.

    Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Recommended Achievements

    While it is nice to get recommendations for what achievements are closer to completion and could be pursuit for that, it makes no sense to have all three tiers of the SAME achievement recommended. For example, if I have not completed the Vanquish the Week I achievement, why are Vanquish the Week II and III recommended alongside it? This takes up three slots where one would suffice. It would be better to just recommend the lowest uncompleted tier and use the other two slots for other achievements where progress is being made.

    3 votes

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  17. Bad game mechanics

    Get rid of bad mechanics that kill the game. I suggest the following:

    Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.

    Companion. How is it fair for an opponent to have an untargetable extra card in hand.

    Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.

    Leylines. Strong abilities played for…

    10 votes

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  18. Bug with bandit's talent last effect

    Since the last update, the bandit talent card has a bug with his last effect that trigger and will draw a card even if no player has one or fewer cards in hand

    Tha's quite annoying especially in the ranked ladder

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Hexproof isnt working correctly

    When I have hexproof on my opponent is able to play spells that specifically target me. These are not each opponent they are target opponent so they should not work. If you aren't ever going to fix the many issues with your game then I see no reason to waste anymore time with your game.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Infinite damage

    Just a loop of infinite damage free from spending mana. Wouldn’t be an issue if you had to spend mana to achieve the same result.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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