MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9924 results found
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draft
Click bait detected, there is a little coin icon above the "4 wins" reward on draft screens IF you have a token, and if you click on it it will use your token, without the possibility to say no or go back.
It has been like that for weeks.
If they don't refund people that get fooled can't we sue them?2 votes -
SLOW UNRESPONSIVE TRASH ON MOBILE CAUSING MISCLICKS
Searching through the deck seems to be so resource heavy because of too many animations and whatever **** causing the game to be slow. The slider is not at all precise when trying to select cards. Also, does extra movements long after I have taken my finger off the screen and clicked the card. Just for it to have it move and select a completely different card
2 votes -
Fire mark rosewater.
Completely ruined magic the gathering with this dumpster fire game.
Developers are absolute trash.
Rigged game
Sold all my cards and will never give wizards of the coast another penny3 votes -
bug with laughing jasper flint
There is a bug with laughing jasper flint.
When laughing jasper flint made mystical tether available for me to play from the opponent. While playing it as a sorcery it cost me 5 mana to play mystical tether as opposed to 3 mana. I was not given the option to cast it as a sorcery for 3 mana. It just said it cost 5 mana in my hand.
Now due to this bug, my deck is at a disadvantage for the rest of this draft.2 votes -
3 votes
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Client crash during draft match
During my opponent's first turn in a premier draft the MTGA client abruptly closed; no error message or anything, the window just vanished. I was able to log back in but I'd already skipped a turn, and lost the game that followed.
I've never seen this happen before and have no idea what triggered it. Log is attached.
2 votes -
ruthless ripper translation
Japanesse text states green card, english shows black
7 votes -
Mythic pack, Rare Wildcard
I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'
Android
Paid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcard
I expected a mythic card
Screenshot added
27 votes -
can't disable sparky
Please, I can't disable the annoying sparky tutorial, I play the game for more than one year, and it came back out of nowhere. Either fix that or create a button to disable this.
7 votes -
iPhone 12: IOS 17.3.1 keep crashing the game Need reinstall to solve the issue (3 times in few days)
After Karlov update my IPhone 12 keep crashing. The app shut down for no reason and I try to reboot but keep shutting down after that. Everytime something like that happens I need to uninstall and reinstall the game. I already experience this like 3 times in a roll in the last few days. I can’t play events or compete in ranked ladder. Please fix the issue. I can’t provide info cause the app crash before I can’t take a SS
iPhone 12
iOS 17.3.15 votes -
crash
Game crashes on a regular bases since about 2 weeks...during game the screen freezes or directly after lauching a match the game shuts down entirely and unable to reconnect. pretty bothering especially while playng expensive drafts. loosing games because loosing a turn while reconnecting after screen freezes. already tried de-and reinstall. no changes. playing on tablet. (i pad)
5 votes -
bugged card interaction
Ability#15320
is bugging out with certian counter increacers such as branched evolution cause more -1/-1 counters to go on than intended1 vote -
Ban all talents from standard and stop designing cards like this
The last thing you want in a game is for a standard block is for it to have a lot of masturbatory combos. These cards make it incredibly easy to just build a bunch of these combos as if they were designed for it.
Losing a game because one player draws their combo was always ****. Either the game ends or the player with the combo just runs it while you're sitting back there wondering when you're going to play the game again.
- STOP designing masturbatory combos. They were never fun.
- STOP designing cards with commander in mind. Commander was…
1 vote -
Account got reseted
Log out to create a new account to make a few tests, but when I tried to log back in, I had to do the tutorial again and lost all my cards, coins, gems and everything else
1 vote -
pippin, guard of the citadel and invasion of ravnica
My opponent targeted another creature I controlled with the trigger from Invasion of Ravnica while I controlled Pippin, Guard of the Citadel. I did not get a chance to activate my Pippin before the exile happened.
1 vote -
1 vote
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Sideboarding not working
Explorer Bo3 Ranked
sideboarding not working correctly. when playing a deck with companion, I cannot remove it during sideboarding. with another deck its similar. Basicly the same bug that was there a few weeks ago
1 vote -
Bloomburrow Drop Rates Not Posted
The Bloomburrow rare-to-mythic upgrade rates at https://magic.wizards.com/en/mtgarena/drop-rates have not been updated. I put this direct to customer support since I suspect it'll get buried here, but my understanding is that this kind of transparency has something to do with legal requirements. I'm not particularly bothered since I only use if for a draft calculator, but someone might want to look into posting that info since it's been about a month. It looks like everything's good up through Modern Horizons 3 though, so perhaps the info has been moved to somewhere else?
1 vote -
How can I contact support if I don't receive a response to the tickets I send?
I'm really angry, I've been trying to get the prize for an arena direct I won on June 28th for two months and I can't do it, now it's been about a month that support has stopped responding to my tickets. Is there another way to contact support? is there a chat? I would like to try every thing possible before contacting a lawyer. Thank you
1 vote -
Yrga
I was in the middle of draft match. I had lethal in the air next turn. My opponent played Yrga and attacked all. I made blocks and intended to sacrifice a blocking creature/food to survive. The client would not allow me too. I would highly appreciate compensation. I spend quite a bit of money on mtga and stuff like this leaves a bad taste in my mouth. Thank you for your time and consideration.
0 votes
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