MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5769 results found
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Exchange of Packs
Hi, I have a suggestion about packs which collection we have already compleated. I now that oppening such packs we got gems, but, instead or as option, I believe it would much more interesting if we could exchange these packs for ones of older collections. The experience of oppening a pack is very cool, and it would help us to compleate older collections.
5 votes -
Display Issues on Galaxy Fold 4
1/21/25 The new update made the way cards display on my Galaxy Fold device significantly worse. The cards on the board are way to large and will go past the edge of the screen making it hard to see all of the lands or enchantments, the keyword icons are inconsistently sized, the cards in my hand take up too much space. Overall the UI is distractingly worse in the newest update and it is much more difficult to read the board state.
Note: The aspect ratio of the galaxy fold 4 is ~6:5
3 votes -
Not receiving stats in my email
Opted in for email stats
Enabled promotional emails
Never got my stats
It’s been three seasons7 votes -
Shadow of the Second Sun Skips Post-Combat Main Phase
- Play Shadow of the Second Sun in pre-combat main phase.
- Post-combat main phase begins, triggering the aura.
- After the extra phase trigger resolves, it just skips to the end of turn.
The bug happens consistently, got some straight losses due to this one. Please fix it asap, thank you.
10 votes -
Missing Schematic Art
Found the common thread among the missing schematic art bugs.
Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:
Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.
Hope this gets fixed soon. Cheers!
24 votes -
Waiting For Server
Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.
53 votes -
Thing in the Ice and Chalice of the Void interaction
Thing in the Ice states that "whenever you cast an instant or sorcery spell, remove an ice counter". Yes, Chalice of the Void counters my one mana spell, but the ice counter should still be removed. This is not happening in arena; the counters remain.
I play Arena on an Apple computer.
3 votes -
AGGRO
Feedback: Only aggro cards, only aggro decks, mtg not fun anymore. you should do something about this, it's kinda boring and frustrating.
9 votes -
I used a code sniffer and read the game code. STOP RIGGING IT.
You have the worst ******* code I've ever seen. You clearly rig the game in a terrible way, just let it be TRUE RNG, stop trying to force hands, it's such ******* ********.
In 200 games I have gone 2nd, TWO HUNDRED GAMES IN A ROW. STOP THIS. It should be I go 1st, I go 2nd, I go 1st, simple as. Don't **** people with RNG on this *, just force it, 1st, 2nd, 1st, 2nd. It's that **** easy.
And remove your garbage illogical shuffler, it is breaking the game. It gives 3-4 copies of cards…
8 votes -
Didn't receive Gold for completing Daily Quest
Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.
8 votes -
Ways to cheat
i think players are outside apps to effect the probability algorithms I noticed multiple times I get mana flooded and I use the computers re
5 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
25 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
24 votes -
Nerf Heist from Alchemy!
The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!
Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!
8 votes -
Ward 2/game kicked
I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems
4 votes -
Tri lands
The tri lands with land types cannot be used in the chromatic cube unless the alternative art is purchased for 3000/600 gems each. I was able to play them after making the purchase
11 votes -
My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Shuffle
I don’t know what needs to change on y’all’s end, but losing games due to land multiple times in a payed tournament is crazy. In tabletop you can always 6way or 8way shuffle, almost always separating the deck properly. You guys just stack the deck, and land *****. I have also noticed that when playing regular non payed or ranked matches the deck is usually good. It’s only when it’s ranked or payed does the deck not shuffle properly.
28 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
7 votes -
Draw by cheating
At a scene where victory would be assured, the game is forcibly treated as a draw.
No logs can be taken, so cheating is suspected.
The player's name is linkanred.1 vote
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