MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5783 results found
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Historic without alchemy
I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?
57 votes -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm the only one, if I am then I'm sorry for whatever I did
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…
17 votes -
Keep alchemy cards the **** in alchemy
the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.
24 votes -
instant not castable
one white, one other mana open, it's an instant, but couldn't cast it
See Log.
35 votes -
Mono red cheaters
Game is definitely rigged. Mono red players are definitely sucking off developers for perks.
10 votes -
sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
23 votes -
Gems Purchase Fails
Can’t buy gems
26 votes -
Rigged
I see your game is still rigged. I guess you really that afraid of fair competition
23 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
44 votes -
unable to play instant
Hello
Playing a quick draft game the computer didn't let me the opportunity to play an instant and a enchant with flash too in the attack phase. result 2 games lost. First time I have seen this. Please resolve asap.thank you
14 votes -
Pact of Negation does not create an upkeep stop during the upkeep.
So, after not having a chance to respond, for the second match in a row, I've lost to my own Pact of Negation Trigger.
Sure, I respect the game is smart enough to realize I can't produce 5 mana, but it is NOT smart enough to recognize the Repudiate, Sublime Epiphany, or other Stifle effects in my hand.
Pretty bold of the game to Assume that "Lose the game" is gonna happen majority of the time pact is cast. Trust me, if im putting a pact on the stack, I probably have a plan.
Tl;dr: Pact of Negation needs to have an upkeep stop. There are several bug reports asking for this. Sheoldred got her's, why cant pact have one?
So, after not having a chance to respond, for the second match in a row, I've lost to my own Pact of Negation Trigger.
Sure, I respect the game is smart enough to realize I can't produce 5 mana, but it is NOT smart enough to recognize the Repudiate, Sublime Epiphany, or other Stifle effects in my hand.
Pretty bold of the game to Assume that "Lose the game" is gonna happen majority of the time pact is cast. Trust me, if im putting a pact on the stack, I probably have a plan.
Tl;dr: Pact of Negation needs to…
12 votes -
alchemy cards don't belong in historic brawl
i havent spent any money on the game since the introduction of alchemy cards - i think they are trash and dont want to support the game while there isn't a game mode where i can play without them. just give us a decent game mode without them and maybe youll get money from both sides of the coin
17 votes -
Abilities & Acitvated Abilities Not Working
2 recent cards I use don't work.
I'm not given the option to and can't pay to activate the abilities.
The other one is that abilities do not activate when they are supposed to and have lost matches due to this.
I thought at 1st it would show up afterwards but that didn't happen.
14 votes -
timeout for afk / abusing players who play nothing
Seems timeout from afk / abusing players doesn't follow an incremental rule where every timeout is shorter and balanced to the rythm of a game.
After 4 turns a player use all timeout time every single action I made that play could still have plenty of time to simply do nothing.If a player use so much time to do nothing then timeout has to be balanced very strictly.
10 votes -
Refund/replacement for mythic pack - Mythic Pack False Advertising
I purchased a mythic rare pack and did not receive a mythic rare nor a mythic rare wildcard. This is at least the second time this has happened and seems to be an issue that has been happening for quite some time. Please fix this issue, that's false advertising!
21 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
42 votes -
Make the match making system random
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck bricks. Either too many lands or no lands.
I would actually be inclined to open up my wallet to arena, if it was truly a random matching system. There are so many possible and cool combinations, that will never see the light of day, because of how the matching system works. Instead we’re just playing brain dead builds like mono red to hit rank. Kind of disappointing, with all the cards that exist.
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably…
11 votes -
mythic reward card mastery pass missing
Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.
Please help
36 votes -
MANA FLOODING NEVER ENDSSSS
Idk what you guys did but something is causing extreme mana flooding on Magic Arena. I’d say 90% of my games are mana flooded. It’s becoming unbearable. Please fix this.
15 votes -
Rigged
WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.
10 votes
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