MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5760 results found
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Server issues
Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.
16 votes -
Stuck on Retrieving Asset Manifest screen
Stuck on Retrieving Asset Manifest screen
Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.- Start game
- Android - Pixel 4A phone
- Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
- Should not be stuck on this screen.
- Screenshot attached
- Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
30 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
rthhtrtrhtrhtrhrtyhrth.JPG 405 KB -
image_2022-07-30_005511493.png 275 KB -
image_2021-09-22_010829.png 583 KB -
image_2021-09-22_010829.png 583 KB -
Log20210919_140345.log 110 KB
68 votes -
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Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
37 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
24 votes -
Two Headed Giant
Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…
13 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
21 votes -
Hit Cancel Just Prior to Game Spawn, Registered as Loss
I clicked "play," then hit the cancel button just prior to a game spawning. The game briefly showed "waiting for opponent," as if a game was about to spawn, but then returned me to the main menu without starting a game. However, when I entered the event menu, it showed a loss, as if the game had been conceded. I restarted the game to see if this was a visual bug but it still showed as a loss.
29 votes -
Alchemy issue
2 suggestions for Alchemy issue :
Standard, Historic, Alchemy (standard/historic) in a separate mode.
Or
Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy
41 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…41 votes -
Triggers
I would like to know why I'm getting a message like this when it's HIS triggers. It conceded me because of this. Fix these stupid triggers!!!
18 votes -
Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
24 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
14 votes -
Unable to cast spells at instant speed
During game 3 in Traditional Draft, I was suddenly unable to cast spells at instant speed. Could not trigger Ninjuitsu, and could not cast a Spell Pierce to counter my opponent's bomb. This caused me to lose the match-up.
27 votes -
retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?48 votes -
Draft card lost
When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!
13 votes -
Alchemy is garbage
Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.
40 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
11 votes -
Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
25 votes -
Land bug
Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(
24 votes
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