MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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86 results found
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My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Bug in premier draft EoE
Opponent was roping every turn and then when i casted my Desculping Blast on his attacking minion, game bugged, i could not pay my mana, i could not pass the turn, he proceeded to damage me and pass turn. Then on my turn i could not play anything or pass round. There was just they highlighted Desculping Blast on the right as it is when you cast it and nothing else i could do, I could see oppopents turn, look at all cards but i was froze "casting" but not really casting this spell. I lost my last draft match…
1 vote -
Ever since Avatar install game crashes all the time
The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.
Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.
It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.
It crashes when opening packs of cards or lookong at My Collection
This has made the game totally unplayable and makes me look like a bad sport /roping my opponents
1 vote -
Remove the Timer Rope from MTG Arena
The timer rope should be removed from MTG Arena. There are instances when you are required to perform several actions on your turn, and are not able to complete them because the rope prevents you from doing so, even if you are playing at a good pace. This is particularly true of combo decks, such as the brain freeze/lion's eye diamond/underworld breach decks in the MTGA Powered Cube. The underworld breach only lasts for one turn, so if you cannot complete the combo kill in one turn, you basically lose the game. It is particularly difficult when you do not…
1 vote -
Too many time wasting 250 card ridiculous decks
Too many players roping on purpose and or showing up with 250 card decks mostly consisting of cards that waste your timer.
Cards with ridiculous effects wasting timer such as Erebus intervention with no valid targets or uninstalled labyrinth asking you to return non existent imprint.
Mill cards taking up minutes of my turn just to watch effects resolve.
Players wanting to escape alchemy are forced to play pioneer or standard
Temporal anchor causes you to lose game due to screen being flooded by cards in exile and not being able to click on hand.
Damping spheres additional cost effect…
1 vote -
Interaction
During match opponent declared attackers, no cards on board or effects on stack would have prevented the following. After opponent declared, I have one card and 8 untapped mana, card in hand was Restoration Magic, when priority was passed to me I right clicked on card to enlarge it and make sure i had enough mana (which is 5 total, I had 8) when I clicked off the enlarged/detail view, the game said alright then and passed priority back to opponent which then attacked and my board state ruined, i am currently roping my opponent out while i write this…
1 vote -
Remove Crossplay between pc and mobile
This is a very obvious problem and can be solved in an extremely simple way that costs nothing to WoTC. Remove the crossplay between mobile players and pc players to fix this incredibly toxic afk system.
The only argument I have ever accepted for roping is that people close their app without conceding not realizing the game still runs, or disconnects. I have never once disconnected from a game on mtg arena on pc in 5 years of playing the game, this does not apply to this sector of players at all. Why are we being forced to deal with…
1 vote -
Power Cube Shouldn't have rope feature for storm turns
The power cube has an insane amount of storm cards, and we spend and are playing for a significant amount of gems. Despite this, during a match which I had definitively won on board using a mixture of Displacer Kitten and Bolas's citadel, and despite the fact that I was casting spells quickly and efficiently and advancing the board state, arena's rope feature lost me the match.
The rope feature is realistically there to stop people who are AFKing, or otherwise trolling their opponent in non BO3 matches which use a traditional MTGO style timeclock, but specifically in power cube,…
1 vote -
Rope when unable to take game actions
If my opponent is going pseudo infinite with no ways for being able to account for interaction I should not be timed out, or roped when I do not get to take my turn. My opponent is playing a deck that hopes to go infinite, I have interactions plain to see and when I attempt to interact with my opponent my game gives me a warning, while their triggers are still in the stack that I am going to be awarded a game loss when I can clearly stop the loop on my turn given the time to. Why am…
1 vote -
Infinite Loop
An opponent had a marauding raptor on the field and then played polyraptor. This cause an infinite loop that caused me to time out because priority was always passed to me. A player shouldn't be able to abuse the rope system to win.
28 votes -
Player Timeout punishment
There needs to be some kind of report a player feature or an in game punishment that prohibits this toxic slowplaying mentality that most of the player base seems to have. If you're constantly seeing the rope on your turn for multiple games in a row, then you should start receiving shorter rope times. Do something to make it detrimental for wasting other players time.
13 votes -
Connection loss of opponent, then timer end remained hanging
Connection loss of opponent (timer rope), then timer end remained hanging.
After 30 - 60sec I force quit application (MAC OSX)
Reconnect and GAME LOSS results, match loss result.
Game was just started, but situation did look good ...13 votes -
Lurrus Black Lotus and Channel
In the powered cube, I have encountered a couple of mana issues around Lurrus and Black Lotus. The client will pass the turn and not allow you to sack your Lotus, replay it, and pay for an expensive spell. For example, Lotus plus Lotus plus three lands is 9 mana, but the client auto passed and did not allow me to cast my 8 drop.
A similar bug occurred during casting Channel early on in the game when the time extensions have not been issued yet. Paying for the mana for a large spell with Channel when you have other…
1 vote -
Start actually punishing players for stalling
At least 40% of matches in the no-stakes games like Midweek Magic are like this. Half of the remaining games where the opponent shows up they rope most turns and if they start to lose they rope every phase and use up every timeout. Makes the game completely un-fun, but still WotC does NOTHING about it.
5 votes -
Stats prove Arena is a joke.
There are so many things it's tough to know where to start.
- Roping is out of control. Get roped constantly when opponent has to mulligan or the game isn't going their way.
- Algorithm is terrible. Why do we have to play the same 3 decks constantly?
- Randomness of shuffler is unrealistic at best.
- Lands? It's either too many or none.
I personally believe there is coding to benefit some over others. Say people that spend lots of money over those that don't. I have actually been taking notes with a friend. Two different accounts playing the exact same decks. One…
1 vote -
Most recent update has made game extremely choppy and unplayable
Most recent update for 09/03/24 has made the game extremely laggy and unplayable, I have had multiple opponents lag so hard they roped out without trying too, did something break in the new update?
9 votes -
Suggestion: Ranking System and/or Indication for Different Skill Levels
This is coming from a completely new mtg player (started last week of May 2025), and I would like suggestion some way to match players based on skill/comfort level. I understand Starter Deck and Jump In is meant to even the playing field between new players and veterans, but it's still very obvious that it doesn't help. The Suggestion is this: players on Arena choose a level, for example Novice/Beginner, Intermediate, or Veteran, then create a settings for matches that you can choose to play with others of the same skill or all skill levels or two of them etc.…
2 votes -
Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!
How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is coming…
28 votes -
Game crashes whenever Mox Amber is played
Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table
12 votes -
My 'rock with googly eyes' pet covers my 'extra rope charges' diamond icons. Please put the diamond icons in front of the pet
My 'rock with googly eyes' pet covers my 'extra rope charges' diamond icons.
Please put the diamond icons in front of the pet.
1 vote
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