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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9711 results found

  1. Game is BROKEN

    Aside from the OBVIOUS fact that this game is so **** rigged and broken, I'm not sure why I even post about this bug, but MAYBE the hackers can have a better game if it gets fixed. Whenever I close out of this terrible excuse of Magic, it freezes, Now, I know most people quit out by ALT+f4 of this trash, but it still should not lock up EVERY **** TIME.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mutavault Bug

    Mutavault cannot tap for mana when turned into a creature. It says it is still a land so it should work.
    In order to reproduce this error, have 3 lands into play, being Mutavault one of them. After opponent attacks, activate mutavault ability to turn into a creature. Block with Mutavault. With untapped land and Mutavault, try to pay 2 mana to cast an instant.
    No option to tap Mutavault for mana...

    I have been playing Explorer Ranked on a Windows machine and this bug have been making me loosing games....

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Spark rank resetting

    Relatively new player here. I can only play on Spark ranked. I won several matches and after I complete Spark rank level 2, it resets to 1.

    I completed level 2 three times now...and am back to 1.

    Playing primarily on Android (occasionally on Windows)

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Citizens Crowbar blows up my board

    Citizens Crowbar blows up my board
    I play in MTG arena
    standard play (non competitive)
    1. play citizens crowbar
    2. opponent plays artifact or enchatment (a board permanant)
    3.On my turn (or during opponent's turn) tap and pay one white mana to sacrafice citizen's crowbar and destroy the artifact or enchatment per card's oracle
    4. My side of the board blows up/ sacrifices all permanants (including land)
    5. Opponent's cards are unaffected; giving them the advantage.
    WoTC please fix bug.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Unable to play after reconnection

    • Lose connection and reconnect after 10 sec in a ranked game
    • Click 'Reconnect' button
    • Notice Timer stops on your opponent and you are unable to continue
    • Version 2023.27.10.4623.1013452 PC Windows
    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 11 votes

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  7. Sheoldred

    Could you please stop matching me against Sheoldred the Apocalypse? It's incredibly boring to play against.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. No Card name, P/T, or life total displaying

    I can't see my Life total, card names, and creature P/T in draft and in regular play.

    41 votes

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  9. Portent Tracker does not register as mana and skips phase to combat

    Portent Tracker does not register as a mana source and will proc movement to combat phase despite having a castable spell via the untap land ability. I got a game loss because of this bug as I could not cast my Ravenous Sailback to remove a Elspeth...

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Unable to change emotes

    "Equip Cap Over the limit". Even with 10/10, or 0/10 selected. I cannot change to the emotes I purchased. I have seen this problem from other people. Can you fix it? That'd be great.
    Cannot change emotes

    15 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. XP not increasing

    XP is not increasing
    After i pass level 25, my XP for winning games is not increasing ! My XP count is blocked!
    Can you help me?

    39 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Opponent conceded , game said victory, and it gave me a loss.

    Opponent conceded, game said victory, and it gave me a loss. I could not screen shot because I thought I had won so there was no reason. Me posting my third loss from the draft doesn't prove anything.

    How do I get a refund????????

    7 votes

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  13. Auto Tap Bug

    I was casting Astral wingspan and I had two creatures to convoke it, a treasure and mana so I didn't have to tap the creature it was targeting. This was a draft game. I targeted Kroxa and Kunaros and was planning on swinging with them in the air as it couldn't be blocked and I would have gained 8 life. Instead auto tap decided to tap Kroxa a Kunaros and not use the treasure. It was originally set to do that and milliseconds before I clicked confirm it said auto tap solution changed and tapped kroxa ans kunaros for convoke…

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Kessig Naturalist timeout

    When an opponent responds to the kessig mana making ability, it causes the kessig player to timeout.

    This has happened to me twice now in ranked games causing an automatic concede due to inaction.

    23 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. 10 votes

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  16. Mastery not Registering Weekly Win Rewards

    The Mastery Pass of MoM is not registering weekly win rewards correctly. As seen in the screenshot, I have 12 wins which should have put me on Level 4 of the reward track but instead is stuck at 2.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Ragavan

    Ragavan is playable in Bo3 traditional Historic, i dont know if thats correct...

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Firja, Judge of Valor artwork issue

    The Firja, Judge of Valor artwork from its original set is no longer showing. Instead, the new artwork from the Multiverse Legends is showing for both the new cards and the original set.

    5 votes

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  19. Historic without alchemy

    I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?

    43 votes

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  20. プレミアドラフトで勝利したのに敗北した扱いになっている

    プレミアドラフトで勝利したのに敗北した扱いになっている。
    2勝2敗で迎えた5戦目、対戦相手が投了し、勝利と表示されたにもかかわらず3敗した画面が表示されている。1500ジェムの補償を早急にしてほしい。

    15 votes

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    10 comments  ·  Gameplay  ·  Admin →
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