MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5779 results found
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Sprite bug on main UI
An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game
3 votes -
Purchased Summon Chocobo foil styles not working
I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.
2 votes -
Spell Queller Memory Deluge interaction bug
If Spell Queller has exiled Memory Deluge, when Spell Queller is killed, it gives you the option to cast Memory Deluge. When you select it to cast it, it goes to the graveyard but does not actually cast the spell. I have observed this bug two separate times. I have not seen this bug with Spell Queller exiling any other card.
2 votes -
Instant in battle
More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.
2 votes -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
Gran gran
Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.
3 votes -
Play Bundle Pricing
I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!
3 votes -
Case of the Shattered Pact
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).Description of the issue
Case of the Shattered Pact didn't solve correctly twice on consecutive turns.
- On turn 1 I controlled four colors via lands.
- I played Museum Nightwatch (White), with the fifth color.
The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.
On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).
I kept the token on the battlefield and expected the case to solve during the end step. It didn't.
Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.
This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.
This directly affected my ability to stabilize and compete in the match.
Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white). …2 votes -
Power and toughness not showing during gameplay
After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.
2 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Timeout
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack or play all the cards we could have played because of this. I personally had to discard my omniscience along with the other 15 cards I drew and didn't get to play more than 1-2 cards on the turn and no attacks. A small portion of my timer was used during stacks I had to make a selection on. The majority of time was waiting for card draw stax to resolve.
Remove timeout countdown during automatic stax
When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.
I just played a game where neither myself or the other player got to attack…
2 votes -
Color challenge
Doing the color challenge as White vs Green, there's always a point at which my opponent's turn just doesn't end. Sometimes soo er' sometimes later.
4 votes -
please ******* fix sparky
let us disable sparky or remove her from the game she isnt needed at all and for the past 3 patches you guys havent fixed this and this has been a chronic issues even in past patches PLEASE FIX THIS NOW
3 votes -
Feedback button.
Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.
2 votes -
App is crashin
Since the update this morning the app doesnt work anymore. It just shows the loading bar and then close itself.
I’m on IPhone 15 but also tried on Google Pixel 10 same problem.
3 votes -
Play Button is disabled in All Formats - Bug
Hello, For over 24 hours now I haven't been able to access any game mode in MTGA (Standard, Brawl, Bot vs. Game, etc.). The "Play" button is disabled in all formats except color Challenge, which works. This started after a disconnection in the middle of a match. I've completely reinstalled the game, cleared the cache, and checked my connection, but the problem persists. I suspect my account is stuck on the server in an invalid state. Could you please check my account status and unlock it? My MTGA username is: Infinitx . Thank you for your help.
3 votes -
Lion's eye diamond not working correctly.
The rules around lion's eye diamond do not work correctly. I was unable to pay for a mana leak with my LED. This lead to me losing the game
4 votes -
E-mote doesn't show up
The 'Looking over glasses' E-mote isn't showing on my screen.
I paid game gold for it.
I want to use it.
It's very cute.1 vote -
store is not working
Store is not currently working for me
3 votes -
Arena Auto-Passed from Upkeep to Draw Step and Lost My Game
I played a Standard Brawl game ending just after 5pm EST on 1/12/2026 against user Z01berg. During their turn, they milled me out so I had no cards left in my library. Instead of pausing between my upkeep and draw steps of the game, in which I would have cast an instant to win the game, Arena passed immediately to my draw step and killed me. If this is a bug, you should know. If this is not a bug, there should be a way to turn this terrible auto-passing “feature” off for an account, but honestly it should not be a feature to begin with. If a player has the ability to do something at instant speed before moving to a step that would lose the game for them, then Arena should automatically put a stop before moving to the next step. I don't care about compensation, I care about this not happening again. I do, however, care about getting an actual response.
I played a Standard Brawl game ending just after 5pm EST on 1/12/2026 against user Z01berg. During their turn, they milled me out so I had no cards left in my library. Instead of pausing between my upkeep and draw steps of the game, in which I would have cast an instant to win the game, Arena passed immediately to my draw step and killed me. If this is a bug, you should know. If this is not a bug, there should be a way to turn this terrible auto-passing “feature” off for an account, but honestly it should not…
2 votes
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