MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8771 results found
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hack
I was in a match right now with a player by the name of Zuzax. I cannot surelly confirm he did some kind of hack, but my game timed out and is not even connecting anymore. While was happening I've checked the alt+tab and reloaded some pages to check the connection, and was all fine.
I will keep trying to login and fix whatever is going on here but I would strongly suggest to watch this player out to confirm he is not doing anything wrong.
If he has way more than average wins against disconnected players this may strongly mean something.
I was in a match right now with a player by the name of Zuzax. I cannot surelly confirm he did some kind of hack, but my game timed out and is not even connecting anymore. While was happening I've checked the alt+tab and reloaded some pages to check the connection, and was all fine.
I will keep trying to login and fix whatever is going on here but I would strongly suggest to watch this player out to confirm he is not doing anything wrong.
If he has way more than average wins against disconnected players this may strongly…
1 vote -
Won't reconnect to game in progress
When disconnected on Android Google pixel 6 game won't reconnect to a game in progress. Very annoying give stability of service.
4 votes -
"Unable to get collection" error message
The infamous "unable to get collection" error message is back, which is preventing me from accessing the main menu.
I'm unable to connect to MTGA on both iOS 18.1 and macOS 15.1
The following troubleshooting steps haven't resolved the issue:
- Restarted MTGA app
- Logged out + back in to MTGA
- Tried macOS app + Epic Games Launcher
- Tried wifi and 5G connection
- Restarted PC + mobile
- Flushed DNS
6 votes -
Unable to target voice of victory
I was unable to target voice of victory on my turn. I can target any of the opponents other creatures, but not voice of victory.
2 votes -
Mana screwed game over game
How much mana does a person have to put in their deck to not draw only mana but also draw mana regular enough to play a competitive game!!! I’m sick and tired of losing game over game because all of the sudden I can’t draw any mana BUT if I add any more mana to my deck (making up half the deck), then all I draw is mana. This is a basic mechanic problem, why is this still going on! I constantly have to stop playing for periods and then come back to see if the gameplay has been fixed but nope. Thanks Wizards of the coast, I shan’t be buying your products for terribly inconsistent gameplay.
How much mana does a person have to put in their deck to not draw only mana but also draw mana regular enough to play a competitive game!!! I’m sick and tired of losing game over game because all of the sudden I can’t draw any mana BUT if I add any more mana to my deck (making up half the deck), then all I draw is mana. This is a basic mechanic problem, why is this still going on! I constantly have to stop playing for periods and then come back to see if the gameplay has been fixed…
3 votes -
BUG in ARENA DIRECT
I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim thinking its the reward for quest and suddenly I am out of the game... with no gems. The same thing happened yesterday... when I had to win essentially 7 games... what is happening? It seems like if I was in 2 games in the same time - one that I was playing I won and the other I assume I lost... I would like to get my deck back with 2-1 (great pool) to play forther. How this could happen in a game where you effectively charge 35$ per game... (35$ = 5000 gems). Please give me back my game.
My nick is: Liryq#07065. The games happened between 2 pm - 2:39 (I took logs from after the game). Report bug link also does not work...'
Regards,
Tomasz Spyra
liryqqq@gmail.comI just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim…
2 votes -
Unfair practices in your game
I have noticed that when I am using certain game modes like single color, starter decks or especially jump in, making modifications to my deck I can use are suppressed. With jump in which I pay a fee for, I can edit the deck, but the changes are ignored in play. Yet the ones that play against me seem to be able to use whatever cards they want to. I limit how much I spend and do not enter other events often as I consider it like gambling which I avoid for obvious reasons. I play the free and lower cost events online as part of my daily mental stimulation efforts and I appreciate fantasy pets that are more like real ones and avoid paying for Mastery or store items unless I like what I see. I am asking for at least the jump deck changes to be something I can use in jump in or that the opponents be limited to the same as me. Otherwise, it is not fair.
I have noticed that when I am using certain game modes like single color, starter decks or especially jump in, making modifications to my deck I can use are suppressed. With jump in which I pay a fee for, I can edit the deck, but the changes are ignored in play. Yet the ones that play against me seem to be able to use whatever cards they want to. I limit how much I spend and do not enter other events often as I consider it like gambling which I avoid for obvious reasons. I play the free and lower…
3 votes -
"Waiting for the Server..." crashes on MacOS Sequoia
After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.
The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.
MacBook Pro M1, macOS Sequoia 15.0
I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)
8 votes -
deep cavern bat
deep cavern bat did not return my card when I killed it.
13 votes -
Lands lands lands and more lands….
In what world is this ok? This is infuriating fix your godamn game.
2 votes -
Alchemy card appeared in Standard
Alchemy marked card appeared in standard
2 votes -
FDN Set Collection Incorrect Totals
In the Set Collection tab, Foundation is showing 60 Rares to collect, and 20 Mythics. There are 129 Rares in MTGA for FDN, and 34 Mythics.
(It may be that you are only including collector numbers up to 271, and not the FDN cards with collector numbers > 442, which are also part of the set.)5 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
3 votes -
Feedback
You want feedback? Figure out how many dollar bills it would take to stop a falling knife.
1 vote -
Matching to a specific opponent will cause a crash, is this some kind of hacking or cheating?
I have encountered three problems recently. There is always has special opponent, and when I connect and enter the game, my game immediately crashes, and I can't even see his ID and avatar. Moreover, even after reconnecting to the game, I still crash upon entering the match. Why is this happening? Is this some kind of cheating?! I hope this issue can be resolved as soon as possible
1 vote -
Game Freezing when trying to open packs
Game freezes when trying to open the Store and now, since yesterday's update, Also freezes when trying to open the packs screen.
8 votes -
I did not receive all of my pre-order packs
I bought both preorder packs, but I only received the items in the 50 pack pre-order.
2 votes -
Scr
Can you fix the scripted games in limited that makes people lose?
In real Life this things don't happen, the way you put lands on top of deck is scripted, the game is not funny the way it Is2 votes -
Name Change
Please let me change my username in game. That's all. I just want a different username without having to go through support. But please don't make it cost currency, the game is already very expensive if you like playing lots of different decks that are rare/mythic card heavy.
2 votes -
Turn 3~4 wins in standard BO1 concern
Hi! This is a suggestion regarding the current standard BO1 meta, a concern that I have and share with a lot of people I've been reading comments from.
Playing 2 lands and then losing the game, repeatedly, is not fun. Dealing with that by playing some deck that also wins in turn 3 is not fun either, it's not a solution. I play Standard because I know that the other formats are even faster or more frustrating, so, not being able to actually get to play, even in Standard, it's concerning. It takes the fun of the game. So now the fun relies on deck building (that's easily consumed by just building them) and drafting. At least we have drafting. And BO3, of course, but regarding BO1, it's pretty much done, we can't get much fun from it, even in Standard Play. I play Ranked to reach a better place there, but the majority of the games end up in turn 3 or 4 and they depend on who plays first so, the game turned to be almost all about chance, not skill.
And if I built a new fun to play deck and I want to enjoy it, I go to Standard Play and I end up with the same decks... or with some variations like black discard or green toxic (almost equally frustrating).
So I have 3 suggestions:
1) Ban a lot of standard cards, really, a lot. I'd say almost every card in the meta decks. Or, if it's not possible...
2) Give us a new format or way, where we can play the strange decks we build, just to try them, just for fun. Someway where we can play interesting games, full of skilled moves, decisions, with at least 5 or 6 turns, to slowly build our strategies while seeing the opponent's. Not already losing before we could even start building one.
3) Start making cards less powerful or with higher cmc. Heartfire Hero, Sheltered Ghosts, Screaming Nemesis, Emberheart Challenge, Manifold Mouse, , and many more, should be at least 1 cmc higher.
If Lightning Bolt is too great to be in Standard, what are Turn Inside Out and Monstruous Rage doing there?
I hope this helps and will be considered. Thanks!!Hi! This is a suggestion regarding the current standard BO1 meta, a concern that I have and share with a lot of people I've been reading comments from.
Playing 2 lands and then losing the game, repeatedly, is not fun. Dealing with that by playing some deck that also wins in turn 3 is not fun either, it's not a solution. I play Standard because I know that the other formats are even faster or more frustrating, so, not being able to actually get to play, even in Standard, it's concerning. It takes the fun of the game. So now…2 votes
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