MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9679 results found
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Arena stuck on Initializing localization database
Reproduction steps:
1. Open Epic Games Launcher
2. Open Arena
3. Log InPlatform: Mac M1, macOS Monterey 12.3.1
Results: The app is stuck on "Initializing localization database". The three dots are animated. After several minutes (10-15), the "Reconnect" popup shows up. Whenever the app is reopened, the same results occur, causing the user to be unable to enter the app.
26 votes -
Game lost for no reason
Hello, I have just lost in the 3rd round of a "traditional standard event" game.
I can't see any reason to have lost this game, neither the time elapsed nor any other effect seems to make me lose.
Attached is a screen of the end of the game:5 votes -
Alchemy
WOTC, if you guys want a quick cash grab, it's simple: Just. Give. Us. Pioneer. One set every few months is bound to sell well, and the player base will be satisfied.
WOTC would make more money and please players much more with just this simple measure.
Instead we get a format no one asked for, with rules nobody asked for. Stop trying to be Steve "costumers don't know what they want" Jobs. This is good of you are innovating and bringing new things to the table, but terrible if you are not listening to your costumers MOST BASIC DEMANDS…
108 votes -
Queen Allenal of Ruadarch plus
So, lagomos once per turn creates a 2/1 elemental token with haste with sacrifice it at the beginning of the end step and Queen Allenal says, whenever a token would be created on your control, you create that many tokens plus one 1/1 soldier token. What was happening is that the token that Queen Allenal was creating were being sacrificed at the beginning of my end step, and i think this should not happen.
9 votes -
App crashes when entering Play queue and when entering Pet selection
App crashes when entering Play queue and when entering Pet selection
Need to restart app. Tried to completeley remove app from mac but issue persist. When issue shows up while waiting to enter a game and I restart the app during game can't use emotes features at all and when game ends it stucks at black screen and need to restart again. I attach game log and apple report about crashes.5 votes -
Stone brain
Stone brain does not work at all. It freezes my game. I never get to pick opponent's card. The freeze lasts until all timeouts used. Many people report the same problem. Why hasn't this been fixed?
8 votes -
Heliod/ Scurry Oak
My opponent placed so many triggers on the stack that it timed me out of my following turn, allowing them to attack and win. Please fix this.
8 votes -
Game freezing randomly on Android
On Android, the game will freeze at random times, sometimes it will unfreeze and sometimes it won't, after some time if it hasn't unfroze, the game will crash.
It happens quite often, I'd say in 50% of games.
I've no idea what causes it.
I tried to disable the pet but it had no noticeable effect.12 votes -
Phyrexian Dragon Engine ETB
Phyrexian Dragon Engine's ETB ability doesn't trigger when it enters the battlefield from the graveyard using Rivas of the Claw's ability.
- Play Rivaz of the Claw
- Discard Phyrexian Dragon Engine (ex: by using Tormenting Voice)
- Cast Phyrexian Dragon Engine from the Graveyard using Rivaz of the Claw's static ability.
- Observe Phyrexian Dragon Engine's ETB ability trigger
Result: Phyrexian Dragon Engine's ETB ability does not trigger.
Expected Result: Phyrexian Dragon Engine's ETB ability triggers as expected.
Platform: Android
6 votes -
Kinnan and Relic of Legends bug
While playing with Kinnan and Relic of Legends I noticed that Kinnan's mana doubling ability does not trigger with Relic of Legends second ability. When I tapped a legendary creature for mana it did not create another mana of same color created by Relic of Legend's second ability according to Kinnan's first ability. Clearly this ability should work since Relic of Legends allows you to tap legendary creatures to create mana, so this seems to be a bug.
8 votes -
Network Error Unable to join event
Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.
34 votes -
Mastery xp not being awarded. Stuck at 975
2022.18.60.540.950016
Mastery xp NOT being awarded after wins. XP stopped being awarded at 975 points. I’ve won 4 in a row and total points stay at 975. Please fix this issue
15 votes -
Crashing Problems
Game keeps crashing after a little bit during games. Happened at least 4 times consecutively.
22 votes -
download
I am unable to download the new phyrexia all will be one. Every time I try the download stops and the game crashes. Something after this command makes my game freeze.
[106] [AssetBundles] GET manifest pointer from https://assets.mtgarena.wizards.com/External_2023.23.0.4431.982101-windows.mtga ...
5 votes -
Android Magic Arena doesn’t work on Wifi
I have a Samsung Galaxy S21 Ultra and ever since BRO was released, it refuses to connect via WiFi (see screenshot) - even when you tell it to retry connection, it never works. It works as expected only via mobile (T-Mobile 5G). Even the latest patch released on 11/22/22 didn't fix the issue.
6 votes -
Game freeze completely and bug. Had to restart the whole game
- I play a game of ranked explorer.
- Turn 2 the game freeze completely.
- I restart the game after saving the logs
- I come back to the game but I lost 2 turns and lost a game that would be won since I had exactly the appropriate counter strat card in hand and would have play it on my turn 2.
Expected result : the game don’t randomly freeze during ranked games.
Actual result: the game randomly freeze and bug.
I was playing on IPhone. This happens often on the phone but very rarely on the cpu. It should not happen…
8 votes -
Bugged Interaction: Ivy, Gleeful Spellthief and Winterthorn Blessing
If Winterthorn Blessing is cast targeting a creature to grant a +1/+1 counter, but not targeting any creature to tap, Ivy will trigger, but the copied spell is replaced by the opponent's cardback and does not resolve. The cardback remains on the stack as a visual bug.
The expected result would be a +1/+1 counter on Ivy.
PC, the bug is repeatable
12 votes -
Urborg Repossession
Bug in Urborg Repossession cast: I tried to cast it with kicker, but the game didn't let me do that.
At the moment of the choice, when I clicked "cast with kicker", the card returned to my hand.
I tried to cast it without kicker but i couldn't.13 votes -
sideboard visual bug
When playing the second round in Standard Ranked Battles, the card column becomes completely white, and the sideboard becomes mosaicked, making it impossible to check the cards.
6 votes -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
33 votes
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