MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9677 results found
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draft frozen
My quick draft match was frozen
9 votes -
Waiting server is soooo long !!!
When I'm waiting more the response of arena instead of playing, it is URGENT to do something.
Really, I can't wait 3 min then plays 2 min.....7 votes -
alchemy
A way to disable those alchemy card and be able to play magic the gathering on magic arena?
21 votes -
Mac OS not displaying card names or power/toughness
With the brothers war update on Mac OS, I haven't been able to see the names of cards or their power/toughness either in a match or deck builder.
9 votes -
Incorrect game loss due to Inactivity on opponent's infinite combo
I loss due to inactivity because I passed while my opponent was performing an infinite combo. (Heliod, Sun-Crowned with Scurry Oak and any Life gain on creature ETB)
I had Platinum Angel out and would have won but the game forfeited on my turn due to inactivity.7 votes -
Claiming XP from mail does not render any XP gained
Retrieving the XP from the "Happy Holidays!" mail did not apply the 1000XP to my account. Or, it did not apply to the current set mastery.
6 votes -
Event ended even though I won
I just experienced a bug where I won my sealed game (opponent conceded) but my run ended as though I had lost.
6 votes -
Event missing/ended
After the new update was released i opend MTGA and played two games of DMU Premiere Draft wich i already started before. After the two games i closed Arena. After some time i reopend Arena to finish my Premiere Draft (i was 4-2).
After the loading screen there was a prompt that i received 1400 gems and three packs of DMU. Looking through the event tabs, i did not see any DMU events.I hope the events can be returned and i can finish my draft.
12 votes -
Loading stalls at "Checking For Active Matches" and never finishes
Whenever I try to open arena the loading screen gets to "Checking For Active Matches" but never finishes that step and am unable to play the game. I've closed and reopened many times, and rebooted and tried, to no avail.
11 votes -
Add old border lands to store
Please add the old border lands to the store. I missed the opportunity to purchase these when they were available before but I would buy gems to get these if they were available in the Arena store. Thank you.
13 votes -
ETB Arcane Proxy don’t work
I cast Arcane Proxy for 7 mana, but the ETB don’t work. In my graveyard there were two instant from 3 and 5 mana.
5 votes -
Prchased a Mythic pack and got a rare wildcard
Hello. Just bought a Mythic pack and got a rare wildcard. My expectation is that a Mythic pack either contains a Mythic card or a Mythic wildcard, otherwise it is not worth the 30% extra cost.
As a developer I take it that the rng that triggers wildcards when opening packs is faulty for Mythic packs and does not force them to be Mythic which is a bug in my view.
Please address this. Would also be great if I could have that wildcard converted to Mythic. Thanks.
Best regards.
24 votes -
it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!
it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!
7 votes -
style ornithopter
Ornithopter and Aetherflux Reservoir Card Styles missing.
I completed the Urza's event for the Brother's War brawl and bought the Aetherflux Reservoir card style, but neither appears in the list of styles to select when I go to customize them. What do I do?
Very frustrating given I just spent a lot of gold on the Aetherflux Reservoir style...
6 votes -
MULTIPLAYER NOT AVAILABLE
PLEASE CREATE 2V2 or group commander. I will personally buy my friends decks if you create this. video games are enjoyed to play together with friends.
7 votes -
Error in play during Brothers War Quick Draft game. Fall of Kroog
During Brothers War Quick Draft, I played Fall of Kroog to deal 3 damage to each of my opponents creatures during 2nd Main Phase after combat, but the creatures didn’t die and it passed through my end step and onto opponents turn. Their board was 2 x Yotian Dissident & 1 x Thran Spider. They all had damage assigned to them from my combat step and should have all died from my Fall of Kroog. I lost my quick draft game as a result so am very unhappy I missed out on additional gems and/or packs. There was no instant…
5 votes -
Midweek Magic Missing Text and Images
The name, description, deck names, event-specific card names, event-specific card rules text, and (intermittently) other card rules text for this Midweek Magic event are missing. My app is up to date and I have tried restarting it multiple times.
6 votes -
The stone brain
Every time I use for the 1st time the stone brain the game crashes. When I boot it up I can resume the game and it works but after the game ends I get a black screen, so again I have to restart the game. In the same session if I use the stone brain again it does not crash.
5 votes -
Muldrotha + Evoke
When casting a card with Muldrotha using its evoke cost, it doesn’t count towards her once-per-type-per-turn limit.
8 votes -
Eldrazi Displacer
The effect should be:
2Colorless: Exile another target creature, then return it to the battlefield tapped under its owner's control. <i>(Colorless represents colorless mana.Instead the exiled card is not returning to the battlefield, it's just stays in exiled
5 votes
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