Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


10155 results found

  1. Cards not showing up

    Cards are not showing up. They are cards I have used and played with before and they just won’t let me use them. I am on iOS and so far nothing. Like I own and have used soul warden for years. And now it’s acting like I have never had it. I have this issue with multiple cards. Tried repairing game files and nothing. As you can see in the image I should have 4 soul wardens but when I add them they appear red

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. ultimecia, time socreress ability not working

    finished my attack step and had the mana for the cost for her transform ability. Spent the mana and nothing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can't buy gems on MacOS

    If I try to purchase gems, I get an infinite "Waiting for server" spinning wheel.
    I'm on MacOS, Sonoma 14.4.1.

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I couldnt sideboard

    i couldnt sideboard so i lost the game

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. log in

    Cant log in. Stuck on "retrieving asset manifest"

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Agatha's Soul Cauldron / "Enduring" creature enchantment

    Agatha's Soul Cauldron exploits a glitch with "Enduring" creatures (ex. Ensuring Innocence), exiling the enchantment portion of the "Enduring", even though it's not in a graveyard.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. GreError when creating 1008 rabbit tokens on mobile

    I had many cards to multiply tokens created using hare apparent, where each other hare apparent would create 144 rabbit tokens. It froze the game she resulted in a GreError and a draw for the match. This is game breaking when I should have won.

    Downloading logs isn’t working on iPhone either.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Crime Cheating/Bug/Glitch?

    Unable to commit crime on opponents turn
    Lost a few games because crime would not trigger on opponents turn.
    It looks like opponents are using cheats or something to stop it.
    Animation for crime plays but crime mechanic doesn't resolve. No hexproof was present. Opponent also seemed to sometimes prevent crime mechanic during my turn too. No card did anything to prevent the mechanic.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Trasmogrant's crown and cost reduction

    Trasmogrant's crown has two equip costs and it looks like Arena handles assuming if the Black mana can't be paid, to ignore checking for the 2 generic.

    Normally, that's logical. But Firion and warwhip in standard both can reduce the cost of the generic equip to zero. But Arena will skip through phases assuming you cannot do anything.

    You can work around this with full-control, but it's a pain.

    To recreate, reduce equip cost to zero and spend all mana. Play will pass to the opponent as if you can't do anything. And the crown will not gain a highlight…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. scrapshooter

    This card offers the ability to "Gift a Card" the reminder text of this says that when you gift, that card is drawn before any other interactions. During a game, the gifted card was not drawn until after my enchantment was destroyed, and I lost the game because of this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Mulligan\keep phase

    Opening hand where I should get the Mulligan\Keep 7 option, all I get is the text to Surveil with nothing but "filler text" below. Cannot choose which hand I open with.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. game win resulted as loss

    Game win entered as loss during Arena Direct Final Fantasy Play Booster event. After winning my fourth game in the event it was recorded as both a win and a loss and having already had one loss this ended the event, which is extremely frustrating as I was doing well and had paid 8,000 gems for this event. I would like at least a partial refund especially since the entry cost is so high for these events.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Darkness Crystal exile replacement does not stop Bishop of Wings death triggers

    Darkness Crystal exile replacement does not stop Bishop of Wings death triggers.
    Playing Pioneer against Selesnya Company.
    Cast a Darkness Crystal into Beseech the Mirror to fetch a Day of Judgment and board wipe.
    Opponent had two Bishop of Wings and two Resplendent Angels.

    Expected:
    Opponent's creatures die and are exiled under Darkness Crystal.
    Opponent's board is empty of creatures after spells and effects have resolved.

    Actual:
    Opponent's creatures die and are exiled under Darkness Crystal.
    Both Bishop of Wings trigger for the two angels dying and make four spirit tokens.

    Notes:
    The Bishop of Wings triggers should not go…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. autotap prioritizes generic mana over mana with a beneficial effect

    Why does autotap prioritize generic mana abilities when using Yuna, Grand Summoner? If she gains a generic mana ability (for example enduring vitality) the autotap always selects it over her better built in mana ability. WTF?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Achievement progress entirely lost

    I logged on today and noticed that all progress I had on uncompleted achievements was lost, and all my color mastery achievements were gone (showing -1/10). The only achievements that remain are the "Core Achievements" that I've completed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Mazo ataque de felinos 2

    Buenas,alguien me podría facilitar el mazo de ataque de felinos 2, gracias

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bug report

    I can not add fourth copy in the sideboard in the game. Only way I can have four copies is to import decklist. I'm on Android

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Great train heist should have a stop in combat

    I just lost a game because combat was skipped because all my creatures were tapped or entered this turn. But I could have cast Great Train Heist during my combat phase, giving me another combat phase.

    Please put a stop at the beginning of combat when Great Train Heist can be cast.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base