MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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654 results found
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companion
Using windows 10 and companions aren't available and I cant reclassify deck from pioneer to standard. i already tried to repair files and it didn't work...
3 votes -
Avatar Jump In hides feature cards from collection
Avatar Jump In selection hides the featured cards from my collection. If Aang is the featured card, he doesn’t show in my collection unless I add the deck directly from Jump In
3 votes -
Flag Sleeves not working
The country flag sleeves are not showing while in game(match). It shows on the sleeve selection screen and you can pick them. It shows in the deck builder screen as the sleeve chosen for the deck. But when you enter a game, it shows the default sleeve.
Playing on PC. I'm using the spanish one to be precise.
10 votes -
Bug random encounter
I can't respond to random encounter with my ghost vacuum. The card random encounter says mill not exile. Why can't I respond with ghost encounter when they mill? Mill means it goes to the graveyard why can't I exile one of the cards?
1 vote -
Random games
On different decks I often play against the same type of decks. Also other things on the game looks like organized.
Of course a new player should not always loose and so it is in some cases useful to have some organization.
But if you know the game good, it is in my eyes annoying. I would test my deck ideas against random players.Maybe some button to change from organized games to random games.
1 vote -
Enter the avatar State bug
Hi, I noticed a very strange thing: using the card "Enter the Avatar State" while exiled in combination with Iroh Grand Lotus, it transformed one of my creatures into a 1/2 without activating the lifelink...
1 vote -
Sideboarding in Traditional Pioneer with Yorion Companion
I was playing a game of best of 3 game of traditional pioneer ranked with Yorion as my companion (80 card deck). During sideboarding I only had access to the 7 "best of 1" cards from my sideboard rather than my full 15 (14 + Yorion) sideboard. I tried recreating the deck and changing the format around but I still had the same problems. This bug has persisted for a few months now. I was playing on the Steam client.
4 votes -
The Gix sleeve from BRO pass has lost its special effects for over 1 years
/I really love this sleeve ,please fix it
1 vote -
Avatar kuruk no extra turn
I used avatar Kuruks extra ability to give myself an extra turn and I was given nothing instead it ended my turn
2 votes -
random disconnects
had a few random disconnects in the middle of the game, and when I finally get reconnected any progress on dailies is gone. You really should fix the bugs and the shuffler then you wouldn't have to start down a path to kill your game.
1 vote -
Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
13 votes -
Make the match making system random
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably…
11 votes -
Players getting random buffs
I keep getting into games where players keep getting random buffs.
In my last game a player played a 1/1 and it was suddenly a 3/3 with vigilance and nothing that he played previously or even random effects could describe.
A match a couple days ago I encountered a player that suddenly had a "player takes damage effect" and their Ajani's Pridemate started to gain life.. again and again and again... 13 times with no trigger.
In another match, suddenly the player had Hexproof on all their creatures... and I went through the graveyard and looked all the permanents abilities.2 votes -
Avatar changes from Toph to Vivien during match
When the avatar is set to Toph on Android, it displays correctly on the VS screen, but changes to Vivien after entering the match.
This happens every time and in all match types, against both players and AI.2 votes -
Non-True Random Shuffles
Too many games have Non-True random shuffles.
Most seem to be predisposed game solution.
My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.Need a creature - here's your enchants and artifacts for 10 straight draws
Need the opposite here's a creature for the same
One game 7 straight mana pulls no other capabilities
Another can't buy a manaPredisposed because some games either a…
6 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
Card sleeves bugged
User interface is broken,
Despite having a card sleeve selected I have the ugly scuffed sleeves appearing on my card faces. If this is an April fools it is idiotic to enable without a simple off switch.
I had time for a premium draft today and decided to do something else because the game is bugged.
Related to this being able to suppress your opponents bling (like you can with emotes) would be a great quality of life improvement as they could still enjoy their companion and sleeves while you could skip them. With ever expanding options…
4 votes -
Avatar Jump In Decks
Jump in deck loaded the lands for my second pack, not cards. I used 2 jump-in tokens, and both of them spit out decks similar to the picture below.
30 votes -
Avatar Premium Draft rewards not received
I completed a Avatar Premium draft going 3-3 and after the game was done I was returned to the main screen instead of the draft screen to claim my rewards. Paying 1500 gems for the event, and I should have received whatever the 3 wins prize gems and packs were.
1 vote -
MTGA Deck Details, Companions -> Select Companion, this screen doesn't have my companions to choose and change. It used to.
The screen to change your companion is blank it just has the currently set Companion but non of the options to change it are there and blindly clicking does nothing. I have another deck with the brown bat and its the same story. So Black Bat decks I can't change and Brown bat decks I can't change.
1 vote
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