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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9957 results found

  1. Received a rare wildcard in a mythic pack

    Like many before me, I too purchased a mythic pack for FCA and got a rare wildcard. Considering I spent the extra gems on it, I would at the very least like a refund of my gems, if not a full pack replacement. It's truly frustrating to see people posting about this for years now with no solution.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Draft with token kicked me?

    I was playing a Final Fantasy premier draft using a token to play. I had finished drafting cards built my deck and played 3 matches loosing one and winning two. I logged off for a few hours when I logged back on to continue playing , the option to continue never showed up. It was as if I had not drafted at all. I also don’t have draft in my recently played tab. It is only showing formats from a few days ago.

    1 vote

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  3. wildcard

    I got a mythic wildcard on a pack, then I couldn't redeem and then it disappeared.

    1 vote

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  4. affichage

    Bonjour, depuis la dernière mise à jour, j'ai un souci d'affichage. Les noms des cartes et les points d'attaque/défense n'apparaissent plus. De même pour mes points de vie et ceux de l'adversaire.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. i found a odd bug when making a new deck

    i replaced a basic land with a deserted beach in my deck and now its saying there is black in the deck and cant be used. im using choco seeker of paradise (G,W,U) as my commander and i cant use the deck now. it doesnt even show i have black in the deck when i check the deck details. and even if i take deserted beach out it still says it has black in the deck. ive even tried removing all the cards from the deck and it still says its black in the deck.

    1 vote

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  6. Game doesnt draw cards during start of the game, resulting in nothing happening and the timer running out untill i got a loss

    Game starts normaly but when the mulligan is supposed to happen nothing was shown. Therefor the timer just ren out and it told my i had no interaction with the game and therefor i would consede resulting in a loss. and therefor a potentioal loss of bought gems..

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Deterministic infinite loop with Ashaya and Mythweaver Poq should end in a draw

    Probably already out there, but adding more to it.

    Steps to reproduce: Have Ashaya, Soul of the Wild on the board and play Mythweaver Poq

    Platform: PC

    Result: A duplicate Poq is spawned, triggering landfall effects including its own (not the original one's because it's a "once" trigger) one before being evicted as a Legendary duplicate. And it goes on forever since it's not a "may" effect, even after both players' decision timers run out; and my game crashed, don't know about the opponents'.

    Expected result: Game drawn.

    Workaround: Detect it and draw the game? Since it's a two-card combo…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. HOW TO BRING BACK EX LOVER. INSTANT LOVE SPELL I NEED INSTANT LOVE SPELL. I NEED A WORKING INSTANT LOVE SPELL

    Dr Agbanizobo Spell to get your ex back fast To Get Back Ex Lover* Black magic cleansing.?
    MAKE HIM/HER LOVE ME.
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    Email dragbanizobo@gmail.com

    Spell to get your ex back fast. if you want to reunite with your ex, this spell is for you. This spell is best for people who break up with someone and realize they wish they hadn't, and it won't force the other person to get back into the relationship. Instead, it removes the negative energy.
    MAKE HIM/HER LOVE ME.
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    Expert love spells to renew your relationship & make your relationship stronger. Love…

    1 vote

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  9. ygra cat/cat combo running out of rope

    Cat/Cat + Ygra combo running out of rope.

    I play a lot of Jund Sac in explorer, the client always recognized the loop and left you repeat it no matter how long it would take to win, never once I got a rope warning before.

    Today I was playing against a white lifegain deck and I assembled the combo and I could not finish my opponent because I ran out of rope, something it should not happen.

    -My opponent played a skycleave aparition on my scavenger's talent (on level two).

    -I had an Ygra in play and a cat in…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Mastery Pass card rewards not received at Level 58, Level 60, and Level 60+

    I am level 67 in the aetherdrift mastery and have never received the card rewards. Level 58 mythic cards were not received

    2 votes

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  11. Mastery Pass Orb Not Recieved

    I reached level 5 on Mastery Pass today. The system showed that the Mastery Pass Orb was given, but it is not available in my inventory.

    1 vote

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  12. Compro dos sobres para el gold pack y no los contabiliza

    Compro dos sobres para el gold pack y no los contabiliza para obtener la recompensa

    1 vote

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  13. Bug

    Arena Store constantly shutsdown and locks store items disappear suddenly and don’t return at all ever in the future. Store often looses connection when making purchases and you have to close Arena and enter again over & over again

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. timeout

    Got timed out after finishing a game in final fantasy sealed? not sure why my game timed out but I am now unable to connect to arena on any of my devices and it gives me the message timeout. Unsure why this bug happened but its very frustrating to not be able to play on release day of a new set

    1 vote

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  15. Redownload Once A Week

    Once a week when the game updates on tuesdays, the ioS app fails to launch for me. For the past month every tuesday the game is updated but refuses to open past the loading screen, so I have to fully delete the game, then redownload the entire app and the 3-4GB of game files after logging in. It’s getting rather tedious.

    1 vote

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  16. too much top-decking

    One unintended consequence I've noticed of the current "games decided by turn 4" meta is in the rare occurrence that a game is undecided by turn 4, more often than not, the remainder of the "late game" ends up being mutual top-decking as everyone's used up their "power plays" to try and end the game earlier.

    The exceptions being green-green and dragon mirrors where the former had (rare) near-peer ramp and the latter have just-now "setup shop".

    Top decking is not fun. Mutual top-decking is even less fun.

    1 vote

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  17. Cannot cast sorceries

    Trying to cast either Chocobo Kick or Choco Comet in limited Makes it so it doesnt cast and skips my turn,

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Final Fantasy Launch day UI issues on PC

    The UI isnt working properly for me on my two PCs, its hard to choose when the Style of the UI is broken.

    1 vote

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  19. Suggestion for MTG Arena (Cards to add to Pioneer)

    Hey guys, what's up?

    Could you guys add Slitherhead and Varolz? I need it for my BG Pioneer deck :)

    Thanks!

    1 vote

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  20. XP not awarded after wins, already 3 times

    XP not awarded after wins, already 3 times

    1 vote

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