MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9866 results found
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Match doesn't start
This situation occurs both PC and Steam.
Match doesn't start more than 5 minutes.
All I can see is 'Currently Waiting: 0:01, 0:02...' and It doesn't start, crash, just Waiting...
I think my account is in trouble (not client or PC, because I reinstalled/changed it multiple times), but I don't know how to solve this problem.6 votes -
Stop adding more alchemy-only cards that look like they were made by children.
Stop adding more alchemy-only cards that look like they were made by children.
It just frustrates me with unrealistic card moves.2 votes -
inescapable infinite loops should auto draw.
I understand peoples hates for infinite loops, but they happen. I do agree with others with loops that have a potential end being optimized either speeding them up or skipping to a specific number of repeats.
HOWEVER! My issue is more for loops that have no ends! In paper magic this results in an auto draw. If there is no way to end the loop the game needs to auto-draw instead of crashing the game. If a player has access to a spell that could end the loop either give them the option to draw, or end it after their…
3 votes -
Game froze during game
Game froze during game and I lost my draft gems. I want my gems back
4 votes -
Sparky's Challange disappeared after 2 wins
I'm a new player, after winning the second battle of Sparky's challenge, I didn't get the reward for that battle, and the Sparky's challange event completely disappeared, both from the main screen and the Events tab (Play->Events), and Sparky commented that now I'm ready for the Starter Deck Duel. I'm really disappointed, because I wanted to try out all 3 event decks and get all the event rewards.
4 votes -
infinite loop: poq + ashaya+provisioner
infinite loop: poq + ashaya+provisioner - no way out of it
10 votes -
Pilots dont crew as they supposed to
When i try to crew pilot token to my vehicle it doesnt work as it supposed to. Pilots crew as if they had power 2 or greater, but when i try to crew Colossal Plow (crew 6), it tap onoy for power of 3
2 votes -
Android/Samsung phone no menu text glitch
This glitch is still persistent despite multiple reports. Why is this still happening like a year later on my Samsung phone?! The menu sometimes pops with no text. Transition text glitches out. Rendering gets funky. WHY?!
2 votes -
Tamiyo bug
When the first loyalty ability of Tamiyo, Field Researcher is activated, it doesn't allow the opposing player to see which two creatures were targeted. Even the reminder "emblem" on the side of the screen, when hovered over, doesn't show the targets of the ability.
2 votes -
Mana screwed in draft
Hi, I got seriously mana screwed in draft, even with card draw and cycling. I was playing a 40 card deck with 16 lands, drew two lands in my opening hand and then didn't have a single land for the next 7 draws. This happens more often than not which kinda breaks the immersion of 'random' card draw. Can we implement a 'no-loss' policy when we get mana screwed? The other guy can take the win, but I should not be penalized because the shuffler is kinda jank.
2 votes -
Put a stop on upkeep with an empty library
Multiple times now, I've had a game-winning card in hand after my opponent has milled my library to the point it is empty. I've been too slow, apparently, at setting a stop after the milling and have subsequently lost on the following draw step.
I'd like to ask that a stop be placed automatically on any empty library upkeep step, or at least when there is an instant in hand that can be cast. It's disappointing that, were this paper magic, I'd be able to respond and win the game.
I've attached a screenshot of the game that just ended…
2 votes -
Auto Shuffler Fix
Your auto shuffler has a really ****** relationship with the match types. I designed a red/green gods aggro deck. During Historic Play, every curve is perfect. The deck works exactly as expected. However, as soon as I go to Ranked, I’m getting only one lands, or I’m getting only mana rocks and no creatures, or vice versa. Nothing like what happened in Play. This is obnoxious and absurd. The auto shuffler needs a complete revamp as it is blatantly clear that it is broken .
17 votes -
FIX YOUR GAME BO3 & RNG
I DID PUT BEZA FROM SIDEBOARD, ******* CHEATERS PIGS!
FIX THE RNG & BO3 SIDEBOARD PIGS!3 votes -
Chulane mobile crash android
The game crashes whenever Chulane, Teller of Tales enters when I play on mobile! Can't take screenshots because the game immediately crashes when I play Chulane and won't reopen until, I assume, the game times out
2 votes -
Starting/Ending a Match Kicks Out of Full Screen
My client updated this morning to 2024.40.30.6688.1090994. Now the client will not stay in full screen mode. I run 3440x1440 display. When starting or ending a match the system kicks it out of full screen and into a 2560x1440 window.
7 votes -
Deafening Silence // Shardmage's Rescue
Deafening Silence incorrectly prohibits you from casting Shardmage's Rescue during combat, even if you haven't cast another noncreature spell that turn. Steps to reproduce:
1) opponent has a Deafening Silence and a Fear of Missing Out in play, you have a Shardmage's Rescue in hand and the mana to cast it
2) opponent plays a second Fear of Missing Out (you receive and pass priority)
3) opponent goes to declare attackers (you receive and pass priority)
4) opponent declares an attack with the existing Fear of Missing Out (you do not receive priority to cast a spell, immediately move to…2 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
506 votes -
Bug: Osteomancer Adept UI doesn't allow casting
Osteomancer Adept (BLB)'s ability doesn't let you cast the cards in your graveyard with its ability if your graveyard is entirely creatures.
9 votes -
Connection status constantly asking me to reconnect
I was playing in quick draft and constantly was losing my connection. It happened so many times I started taking screenshots. I lost the game and probably would have lost without this problem but this made it extremely difficult to make decisions and play appropriately. I don't want to continue purchasing drafts if this is unsolved.
2 votes -
Sideboard Erro during Metagame Challenge
Played a Historic Bo3 ranked match with a deck and had no problems. Entered the Historic Metagame Challenge with the same deck and, both after game 2 and after game 3, once I made my changes and hit Submit, the Sideboard disappeared and I couldn't do anything until the SB timer ran out, at which point the next game started WITHOUT the SB changes
7 votes
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