MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9572 results found
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Mark/Remember Players
I know how easy it would be to abuse a block/report feature in game, but if we could have a way to mark players-- change name colours or outline of portrait or little icons-- it would go a long way to improving the play experience. Even just two options-- one for players that we don't want to play again, and one for players who we enjoyed playing-- that would mean a lot.
I'd like the option not to waste more time on players I come across who intentionally stall, crash the client, or spam emotes until I have to mute…
8 votes -
magic Arena is SCRIPTED
Most scripted game of all time.
best of three is best of mulligan.. 100% of the time you get no land, or you draw 20 lands in first 20 cards..
every time a get diamond tier1 and I'm 1 game far away from mithyc, the MAGIC happens and I start loosing every f**kin game..
all my favorite cards... BANNED... uro, teferi, fires.. even brainstorm!!!!!
this game is all aggro and thoughtseize... this is magic on Arena in hystoric.
No way I'm going to spend money or resources on standard because you ban cards every week ...you will never have…
14 votes -
Unable to log in: Attach failed to drop other attach
In the login screen, I get either :Unable to log in: “ Attach failed to drop other attach” or “authentication failed due to timeout”. I have reinstalled the app and used both iOS and Android devices but am still unable to login after more than half an hour. Arena status webpage indicates no issues at the moment. Please provide a fix for the issue.
6 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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371 votes -
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Servers are still down after maintenance.
Still can't log in after maintenance from 1/27.
5 votes -
XP not awarded after completing daily challenges.
Issue percieved today. Stuck at level 79, did not recieved any XP from the daily wins.
13 votes -
Incorrect rules interactions or bug
Why I couldn't exile Rahilda, Feral Outlaw with Vanishing Verse?
Isn't it mono colorued?7 votes -
Impact on in game economy
The latest release of Alchemy was the final straw for me, an avid MTG player since Scars of Mirrodin, and spender of on average around £100 a month on Arena.
The shear volume of rares being released, the lack of any in game mechanism for 'dusting', trading, or likewise, and understanding that cards can now be reduced in quality with zero refund opportunity having removed all consumer confidence in my purchases has just made me delete my payment details from the Arena client, and I'll no longer be a pay to play player.
I fully understand that Wizards couldn't care…7 votes -
Black screen with cursor
Black screen with cursor again!
Why does this issue happen every update?10 votes -
purchased cards from daily deals are shown as"not collected" when attempting to add them to decks
purchased cards from daily deals are shown as "not collected" when attempting to add them to decks
12 votes -
Timeout
Since the new patch (09.02) been having extreme timeout issues. One long game ended in an infinite timeout with no resolution and had to quit the app (ios). Next game same thing happened immediately, no lands were even played. Switch modes from ranked to play and was able to start a game but the timeouts were slower than normal (several times thought I was stuck in a loop again because the timeout counter wasn't starting). That game finally ended in an infinite timeout. No defeat or victory screen on any of these
13 votes -
Jump start bug
Jump start not allowing me to continue after confirming my picks
8 votes -
Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
36 votes -
deck selection
During the Slow start weekly event, the Client selected a deck other than the option I clicked on and wont allow me to change it. Every time I click to select the appropriate deck instead it reverts to editing the original deck selection.
5 votes -
Endless spawn glitch combo
Endless loop error:
card combo: Heliod suncrowned+peaceful innkeeper+scurry oak= infinite life, infinite token spawns, endless loop in game. See my ID’s game log for 20:10 PST today.
10 votes -
Card description vanishes instantly from right click
We would like to report a problem when checking the details of the card by right-clicking during the match.
If you press the right click during a match, the explanation of the card will be displayed for a moment as if you had hit repeatedly, and the explanation screen will disappear instantly, so you will not be able to read the explanation.
I had no such symptoms until a few weeks ago.
I tried exchanging the mouse, exchanging the right-click and left-click decision functions in the Windows mouse settings, and installing clickcancelar (an app that automatically cancels abnormal double-clicks), but…12 votes -
Arena quick draft
Quick draft not registering. I paid 2 times for quick draft.I play 1 game and when I try to play next round the quick draft is non existent. It asks me to pay again for draft .
11 votes -
Did not receive daily quest reward of 750 gold
- Played Historic Brawl after which I should have completed my daily quest. Instead got the "waiting for server" screen.
- PC Windows 10
- After restarting the game, my gold collection was not updated even though before restarting, I got 750 gold.
- The 750 gold from the daily quest, namely "Kill 25 of your opponent's creatures", should have been added to my gold collection after completing the quest.
13 votes -
Servers are down.
The servers are down. Your official site says they are up. Right a script that has a dummy account log in every 5 minutes. When it fails to log in, have it ping someone to discover the problem. Alternatively, get servers that aren’t literal potatoes.
15 votes -
Cannot play "Friendly Brawl" mode with friend.
Cannot play "Friendly Brawl" mode with friend. Even though both decks are valid, we're both recieving the error message "3 cards invalid". This appears to be a common problem with other PC and Mac users for the last month.
12 votes
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