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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9557 results found

  1. Crash android

    Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
    I already reinstalled the app. No changes.
    The error occurred after the last update.
    My device is a Samsung galaxy S10 with Android 11.

    27 votes

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  2. rigged

    ******** with your rigged ****!

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    87 votes

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  4. プレイ中に止まり、ランク戦でわざと負ける。

    お世話になっています。ランク戦で優位な盤面中にサーバー不調で止まり、そのまま敗北になるケースがここ数日増えています。

    また、ランク戦で不正な情報をSNSで拝見しました。
    運営会社がそのような事をするのは明らかな不正であると個人的に見解しています。

    ゲームそのものを不正に行うのは、公平性を欠いていると思います。
    このようなことが無いように努めて欲しいだけでなく、変化がない場合は訴訟を検討しています。

    12 votes

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  5. Unable to click

    I'm using a mac, and it might be a bit laggy but I've experienced a lot of instances where I'd have to click the mouse button (or spacebar) 10 - 20 times before it's registered as pressed. Also, this problem has never occurred whilst clicking and dragging a card, this works always in 1 click. The problem comes up in the menu section (during gameplay) and all 'next phase' buttons. The latter sometimes does register that the spacebar is clicked (since it lights up) but then the program won't move on (to the next phase).

    13 votes

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  6. gameplay bug regarding daily quests

    Daily quests disappeared along with win total wheel. rewards were also not distributed.

    24 votes

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  7. Scute Swarm creates unbalanced game.

    Scute Swarm should be considered overpowered as it unbalances the game. I don't like the idea of banning cards but if ever there was a card to ban.. The screen shot below went from a fun balanced game to absolutely ridiculous in just 2 moves. This happens quite frequently when dealing with this particular card. If you lack removal for one or two turns it's game over. At least with a card like Book of Exalted Deeds you have a series of specific actions to take to make use of a whammy card. Scute Swarm does not nearly so much.…

    6 votes

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  8. timer active while triggers resolve

    To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
    Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
    Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
    EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.

    26 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Deck strength matchmaking in historic brawl

    The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  10. 17 votes

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    4 comments  ·  Events  ·  Admin →
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  11. Traditional Draft

    I paid 10,000 coins for a traditional draft and was disconnected.
    Now Traditional Draft is off the schedule and I'm out 10K Coins.

    11 votes

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    3 comments  ·  Events  ·  Admin →
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  12. 750 Xp from quest not giving 750XP ( PC )

    Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
    I'm playin on pc.

    19 votes

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    4 comments  ·  Events  ·  Admin →
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  13. rigged

    seriously fix this ******** rigged game you fucken greedy *** *****!

    25 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Auto-pass

    This has never been an available feature and has been pretending to be for months. We should really be more upset about this failure to care about the game.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. The game uses too much battery on mobile

    I'm really enjoying the game, but it overheats my phone after 2-3 games and it just munches through my battery. Are there any plans to release a low graphics mode? I don't really need or want all the fancy effects. Just a basic 2D design that let's me play magic on my phone would be great.

    14 votes

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  16. Automate infinite loops

    Arena really needs a better way of dealing with loops. Infinite combos are some of my favorite decks to play in paper. But Arena sucks all the fun out of it by having the combo take forever to execute after it’s assembled. There should be some way of demonstrating a loop and repeating it a few dozen times.

    An example of a deck that demonstrates this can be found here:
    https://www.youtube.com/watch?v=8mF9X3VvhZw

    19 votes

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  17. game crash

    the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game

    163 votes

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    21 comments  ·  Events  ·  Admin →
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  18. Alrund's Epiphany disable/shorten animation

    With how frequently the card is played, I find the animation for Alrund's Epiphany a bit much. A loud sharp noise is played with a sudden "explosion" enveloping the screen, which can be compounded if the spell is doubled. This distracts from the game and at least to me, makes the game more unpleasant. (Disabling the SFX fixes only fixes the sound, and also disables a lot of the "simpler" sound effects that help with the feel of the game.)

    More broadly, I'd like it if I could disable card animations entirely, but modifying Epiphany would be greatly appreciated.

    This…

    6 votes

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  19. brawl ranked

    Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.

    63 votes

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  20. Game got stuck after opponent timed out, registered as a loss for me.

    After my opponent used his/her time out, the game got stuck. After I reloaded Arena, there was a loss next to my name.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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