MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9543 results found
-
Card styles don't work
I'm using iOS and purchased card styles of "Ruin Crab", "Hypnotic Sprite" and "Brazen Borrower" at 4/30/21. But they don't apply at playing, only apply at deck building.
10 votes -
"Waiting for server" forever
PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.
8 votes -
Buying packs of cards and not getting all packs I bought
I bought 2 packs of 6 cards for 2400 gems and it only gave me 4 packs to open plz resolve this issue and give my account the gems back or my packs I am supposed to have plz
11 votes -
Mission
Mission and progress disappear after complete a daily mission. Give me the progress or I stop playing Magic.
11 votes -
Android login/pw auto fill doesnt work
Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.
10 votes -
Valkmira
How come Valkmira protection shield doesnt work on Bastion Remembrance and Dina Soulsteeper. Lost several games to that. The damage shoud be either pevented or needed to be paid with 1mana
5 votes -
Not recieving any rewards for winning games + no quests shown in main menu
Hello I have a big issue as at the moment - I have one many games in standard and ranked and I have not recieved ANY rewards - absolutely zero gold and xp for my wins. I also cannot see any quests in the main menu.
I have spent on the pre release for the pack for strixhaven.I would like my gold and xp given compensation for the games I did not recieve rewards for and if possible the quests to be fixed.
Thank you.
-
Screen Shot 2021-04-16 at 2.33.19 pm.png 5230 KB -
Screen Shot 2021-04-16 at 2.33.03 pm.png 3449 KB -
Screen Shot 2021-04-16 at 2.14.04 pm.png 4591 KB -
Screen Shot 2021-04-16 at 2.33.19 pm.png 5230 KB -
Screen Shot 2021-04-16 at 2.33.03 pm.png 3449 KB -
Screen Shot 2021-04-16 at 2.14.04 pm.png 4591 KB -
Screen Shot 2021-04-16 at 2.14.04 pm.png 4591 KB -
Screen Shot 2021-04-16 at 2.14.04 pm.png 4591 KB -
Screen Shot 2021-04-16 at 2.33.19 pm.png 5230 KB -
Screen Shot 2021-04-16 at 2.33.03 pm.png 3449 KB
8 votes -
-
game freeze
playing theros sealed. game froze. claimed connectivity issues. I have gig internet. Cerberus pet still works. opponent just stopped playing. don't want to concede because it will count as a loss.
203 votes -
Card missing from collection
Give us the steps to reproduce the bug:
Open packs.
Notice the cards that you get.
They don't appear in my collection.
I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.Could you please give my account some wild cards to account for the missing card(s)?
I will NOT continue to pay money for virtual cards that disappear.Note which platform you’re using:
Android.…13 votes -
Constructed Rank is not changing
My rank for constructed rank is not changing up or down after a match.
208 votes -
Nyx lands
I would love to purchase the nyx lands but I missed the release window. Can they make a re-appearance in the store?
9 votes -
Friend Request
Would be great if we could send a friend request to an opponent, or during the match or before if we had a history of the matches played.
9 votes -
Mana ***** / Mana Flush
Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.
16 votes -
Match me with players of a similar playing speed
I am constantly frustrated that most people I play are VERY slow.
I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.
9 votes -
Time out
Time outs should not be added throughout the match. Once used they should gone. One player sat through 4 time outs, played a card and then a turn later had 3 time outs to sit through. The game becomes unbearable when you have to sit through a 30 minute game
9 votes -
Won't load past "Loading initial Scene"
Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore
11 votes -
Scute Swarm
Obviously the scute swarm card itself was a mistake. But that's ok, I now just minimize the game screen and walk away from the computer which seems to have solved it :)
34 votes -
Torrential gearhulk did Not trigger etb effect
I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
Playing on iOS in the arena cube event.
thanks a lot9 votes -
Even after entering full control stifle won’t work on on pact of negation
I entered full control, but the game wouldn’t give me an option to stifle pact of negation. Fix it or give money back for the cards
6 votes -
didn't cast a spell
I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.
6 votes
- Don't see your idea?