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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9856 results found

  1. Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.

    Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)

    Recent bugs:
    The text in menu buttons will not show up.
    The app won't launch from the dock shortcut, have to launch from inside epic client.
    Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
    Sometimes going in and out of the app it will stop playing sound, or some other problem.

    It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…

    22 votes

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  2. Better Bot Matches/ chose bot's Deck

    is there a possibility to add a better bot experience?
    sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
    ty in advance

    16 votes

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  3. Alchemy Cards in Historic

    Get alchemy cards out of the historic format. If I wanted to play Hearthstone, I'd play Hearthstone.

    30 votes

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  4. network error

    Since today, whenever I want to play I just receive a network error.

    This is really annoying. Fix this buggy game!

    62 votes

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  5. Infinite Loop

    Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.

    22 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. Alternate card styles

    Is this issue being worked? I reported this 2 weeks ago.

    The alternate card styles show in deck builder but not in matches.

    To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.

    28 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Unclear disconnect

    Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.

    This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Black screen after update

    Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
    I'm running the game on Windows 7. Worked perfectly just before the update.

    37 votes

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  9. rigged

    Game is rigged!
    Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!

    Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…

    53 votes

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    26 comments  ·  Gameplay  ·  Admin →
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  10. daily quest timer reset but no new quest

    1. Third Daily Quests not resetting. Every day i don't get my 3rd daily quest. I'm unsure how i can recreate that.

    2. PC

    3. When the daily quest ticks over i'm only getting the daily win rewards quests as you can see in the below image. (the middle completed one is the weekly)

    4. It should give me a quest.

    5. Attached

    6. no work around found.

    9 votes

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  11. Matchmaking broken

    Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.

    59 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Bad shuffling at start

    My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands

    24 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. 13 votes

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  14. 22 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. connection

    Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?

    17 votes

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  16. Android Black Screen

    Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.

    19 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Couldn't cast "Reject" instant spell

    I wasn't able to cast instant spell "Reject" twice during my opponent's turn, although I had mana for it.

    The card wasn't even highlighted, very strange.

    30 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. draft freeze

    Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
    No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!

    12 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Unable to join premier draft

    I keep getting locked into "Network Error: Unable to join event" for Premier draft. Now, I can't play anymore.

    Then, I tried to submit this bug and got a 404 error.

    14 votes

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    2 comments  ·  Events  ·  Admin →
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  20. Card Selection Bug in Premier Draft

    In a draft I was indecisive in picking a card. As time ran out I attempted to drag a card into my deck. The originally selected card was placed and maybe the other card, I don't remember what I was picking between. Afterwards I was unable to see any of the cards in the other packs. Closing and reopening the game allowed me to see the cards, however there was a Moon-Circuit Hacker in my deck that I definitely didn't pick myself.

    17 votes

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    1 comment  ·  Events  ·  Admin →
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