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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4080 results found

  1. Powered Cube Prizing Inaccurate

    The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Astelli Reclaimer doesn't offer the option to return a card

    After playing Astelli Reclaimer in my game, nothing was returned to the battlefield (no selection showed up) even though my graveyard was full of stuff to return.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Error code -1

    Error code -1

    Will not let me log in

    “ A unexpected problem occurred (Error code: -1). Please try again.”

    6 votes

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  4. Purchased Summon Chocobo foil styles not working

    I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.

    2 votes

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  5. 0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Store Purchase Did Not Recieve

    I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  7. Not connecting to server

    Unable to open the game. It just says that my connection to the server was interrupted. Not able to solve this at the moment

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Server offline

    Non funziona il server

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. "Orbital" ability maybe?

    "Orbital" ability would be Flying but extra to it. First strike vs double strike = Flying vs Orbital. Orbital "flying" ability can't be taken away.. can't be removed with anti air cards. Orbital can block anything.

    "Land Walk" used more? Only that land walk can hit you? "Moat" took all flying away from all creatures... not Orbital. Unblockable vs Land Walk... non basic land walk? not just the 5 basic land types. Land walk creatures cost less mana with those types of lands? Land walk on one side/ flip side it turns Into a land?

    1 vote

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  10. No pack for advancing mastery level

    Advanced to mastery level 6, no pack as promised. iOS.

    Version- 2026.57.10.4081.1245036

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Foot Elite with Raph and Mickey ability

    I ve played Raph & Mickey which brought Foot Elite into play attacking and not triggered Foot Elite ability to give +1 +0 undestructible

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Error login

    Se a producido un error sal de la aplicación o reinicia la, desde ayer que al iniciar el juego me lanza este mensaje, ya probé desinstalando el juego y volviendolo a instalar, y reiniciando el teléfono

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. chosen by valgavoth

    Chosen by valgavoth card states "all damage that would be dealt to you" but the cards and say opponent loses x life still deal damage to the player?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Suggestion: wait for turn offline.

    I Would like to be able to take my turn, and close the application to wait for my opponent to take their turn.

    This would be useful for playing with friends that work full time jobs like me, so that we can play on breaks, and come back to the game at a later time.

    These matches could be limited to friends or in it's own mode, and would expire if a player didn't take their turn within a day or so.

    2 votes

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  15. Exert Does Not Work!!!

    I am sick of losing games ON RANKED because the game engine does not work. When attacking with a creature with exert, specifically when pressing "Attack All," exert does not trigger! This has caused me to lose games unfairly, ones that I would've won otherwise.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Can no longer switch back to the Karn avatar

    Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks

    3 votes

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  17. "Show Phases" Option Not Working

    After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.

    3 votes

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  18. Instant in battle

    More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Infinite Loop //Bloodthirsty Conqueror and Starscape Cleric

    It's completely absurd that this combo is allowed as standard. It's an infinite loop that's impossible to counter. You ban Charmed Stray but not this... It's incomprehensible. Do something about it, it's ruining the game.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Iroh, Grand Lotus does not work with Gran-Gran

    When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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