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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25760 results found

  1. 1 vote

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  2. Multiple Arena Problems

    Never got a response/reason why my standard mono blue deck with 21 land and NO CONJURE EFFECTS mysteriously had 22 land in it one game for no reason. Regardless, heres a couple more serious issues.

    Lands just not being usable. Screenshot included, i am unable to cast a 3drop with my 3 land, as only 2 can be interacted with and my mountain is just there unusable.

    Random time walks given to opponents due to server desyncs? This is absolutely ridiculous. Given the amount of slow players that already exist, the only workaround to avoid losing a turn if you're…

    1 vote

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  3. Ban Haughty Djinn

    Its not fun anymore.... tempo blue card are too powerfull, no new strategy or combo are allowed. the metagaming appears to be "irrelevant" and how come over my 10 matches have to lose to same deck over and over again? Don't give me the **** variance speech, ok? match makers algorithm keep pairing same **** think. And its very frustrating.

    1 vote

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  4. Historic Brawl bug

    I was unable to play Masked Vandal, a one green one generic creature, despite having plenty of mana available to play it during my main phase. This was during a Historic Brawl game and I was using Lukka, Bound to Ruin as my commander. The report file is attached.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. 1 vote

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  6. Incorrect Damage Calculation (yet again)

    Another day, another report of incorrect damage being dealt.

    Attacked by four creatures when I had 10 life. Total power of the attackers was 8, but after the attack I lose match with 0 life. No instants or effects were cast or triggered.

    This is happening daily and often, perhaps instead of releasing new sets devs should actually FIX the existing sets.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Tutorial 3 Error - Bug

    In tutorial 3, shortly after the second enchantment, when asked to play the 5th land, I cannot play the land in either of the phases where this is allowed. The game keeps telling me to play the land, and since I can’t - I am stuck. I have replayed the tutorial several times trying to play the land cards in different orders, and making other small changes to how I play. I still have the same issue every time I try to play the 5th land. Honestly, I wish I could just skip the tutorials - I have played the…

    3 votes

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  8. バグ報告すら受け付けない

    起こったことに対して
    報告すら受け付けられない。

    3 votes

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  9. iOS magic arena stuck in training

    I am new and downloaded Magic Arena and started the training. I got to third training match with Camino. During the match I get to enchant and I am unable to pull the enchantment card, I’ve tried restarting the app 3 times. I can hear click when I select the card but I can’t pull it out or do anything.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. kicker spell not working

    I cannot use any spells that have a kicker cost... my simic deck has a blue phyrexian something spell that makes you draw cards and if kicked you dont discard... and whatever i choose it just stays on the choice screen until my timer runs out. So i actually miss all of my turns because i try to cast a spell that doesnt work.. i cant exit the choice screen of the spell and i tried other green spells that have a kicker cost and they dont work either... all the spells with a kicker cost just lags and makes…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Cant play cards during forced intro to game.

    I can’t play certain cards during the forced tutorial. This prevents me from moving on in the game. It is extremely frustrating. I have tried resetting and replaying the tutorial multiple times. It’s currently happening when Bolas plays a dragon with haste. The game wants me to play an instant that would block his attack.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. cant gain rank

    Error in gaining rank. I won my game that would have gotten me into gold rank, but the game didnt count it. I won on my IPad but when I went to my PC to grab the log, there was no log data for my time on the IPad, just for my time on PC.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Cut down bug against Intrepid Adversary

    Platform: Android (because your epic games version is **** and never updates)

    Couldnt use 'Cut Down' against a 3/1 Intrepid Adversary.

    Great game 👍

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Pithing Needle causes Client Freeze in response to concession(?)

    Up a game in a B03 match, I activated the -1 ability of Jaya, Fiery Negatiator to exile two castable cards off the top of my library. One of the cards was Pithing Needle, which I promptly attempted to cast naming "Sorin, the Mirthless". After I hit submit, however, the client froze, with the "Name a card" text prompt visible but no typing box available. I was able to interact with the board, such as the stack, so I wasn't frozen, but there was no way for me to do anything meaningful.

    What I suspect happened is that my opponent…

    4 votes

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  15. I no longer wish to play Magic Arena anymore

    MTG Arena is no longer fun to play anymore.

    Historic Brawl is awful because of all the broken cards in that format that should be banned (ex. Paradox Engine). Games end way too quickly and feel more like competitive EDH rather than a casual play format.

    I consider the Explorer format to be already solved two months after release. I keep losing games no matter what deck I choose to play because everyone seems to have the answer to whatever I try to do or are playing combo decks that I cannot beat. I had to resort to running Weathered…

    4 votes

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  16. Remove Alchemy cardd from Historic/Brawl formats.

    I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
    I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
    I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…

    21 votes

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  17. No incentive to play the game.

    Please give meaningful rewards for wins after 4. My opportunities to play are not daily. I can only play on weekends. Building decks takes way too long because of this. I prefer magic by far but I just end up playing Master duel because they actual reward you for playing the game and I can actually build decks at a reasonable rate. In magic its play daily or dump in real money neither of which are an option for me. I have plenty of friends that like magic but play master duel for this exact reason.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Black screen instead of main screen is shown after match in case you reopened Arena client (fe in case disconnection)

    Steps to repoduce:
    1. Start any match, draft match in my very last case
    2. Close Arena client and open it again -> you will be connected to the started match automatically
    3. Finish the match, win or lose, it doesn't matter
    4. Click on finish screens with match result
    Actual:
    1. You are stucked on black screen
    Expected:
    1. You'll see main menu screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Game freezes and no rewards granted after match completed

    Game freezes mid game. Have to reload or clear cache before it will properly reload. Random avatar, usually times out my turn and when the match ends screen goes completely black. Exit game again reload. Never receive any updates to daily reward Stat bonus or prizes. Last update did not fix this. This bug happens quite frequently. Get good Wizards.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Xorn doesn't double treasure tokens created with Ancient Copper Dragon

    Title. I dealt damage with Ancient Copper dragon, rolled 18, and got 18 treasure tokens despite of having Xorn on the battlefield. If this is the intended use, the gatherer page should have a mention of it.
    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=563044

    Format was historic brawl but that shouldn't matter.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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