MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1748 results found
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Player needs the ability to organize multiple ETB triggers on the stack
According to MtG rules, when a player controls multiple ETB triggers, that player gets to decide the order in which they go onto the stack. This ability does not exist in Arena, as far as I can tell. For the most part this isn't a huge deal; however, I just lost a match because I do not have the ability to decide order.
My opponent controls Vraan, Executioner Thane. I am at 2 life. The True Scriptures Saga hits III.
I have a deck which puts tons of creatures into both graveyards so that when the Saga hits III, my…
1 vote -
Search Filter Bug
Dear developers, it's very frustrating that with each update you break the user interface and it is impossible to perform simple actions for a comfortable game.
THE PROBLEM is that when you enter a map search, you can not find any maps using keywords such as: deathtouch, draw a map. The bug is reproduced with the following actions:
1. I click on the deck button in the top menu. 2. I press the Search button
3. I enter a keyword such as: Deathtouch, draw a card.
EXPECTED RESULT: Display all existing cards with keywords from the query
CURRENT RESULT: No…1 vote -
Incorrect seasonal rewards
https://magic.wizards.com/en/news/mtg-arena/mtg-arena-announcements-july-3-2023
My season rewards should have been MOM.
Instead I got LOTR1 vote -
active
Game gets stuck on loading screen Checking active matches
44 votes -
Gold coins appearing black/invisible
Gold coins in-game are appearing as black/missing on my M2 Macbook Pro. This is true for gold coins appearing everywhere in the UI, including on the daily quests as well as when I complete quests.
Please troubleshoot how these gold coins are appearing on M1/M2 devices.
1 vote -
Golden Pack Progress Occludes Draft
I never buy packs. I really don't care about them. I'd rather not have to spend time clicking through the animations of "opening" them but for some reason when the UI has little highlights telling me I have unfinished business in one of the tabs I feel compelled to make the little notification lights go away.
When I click into the Store tab, there is an overlay in the upper left corner of the screen telling me my progress toward a golden pack I will never buy or care about. When I click back to the home screen, satisfied I…
1 vote -
Sound bug - swooshing noise from deck tab
I posted a couple of days ago when it comes to this sound bug and I was able to replicate it.
When you go into recently played and select a different deck, when going back to the main screen to go into a match, that is when the sound from the deck area starts the sound starts to repeat when going into the match. Only way to stop the bug is to restart the game.
(bug: sound continuously repeats of a swooshing sound)
3 votes -
Spelling Error
Your "don't get caught sleeping" promo on Arena in the rotating pictures has available spelled as "availalbe"
1 vote -
I says i have packs while even though i don't have them yet.
Today I preordered the Agatha pack bundle on Arena, and I have a small annoyance. The interface indicates I have packs (because of the preorder WoE packs) but checking my Packs page doesn't remove the indication. The problem is shown in the picture below. It really bugs me, because every time I see it, I think I have a new pack, and then I remember it's just the preorder, and I can't tell when I do get a new pack.
1 vote -
Eternal Loading
my arena get stuk at the loading screen forever since 12th . "Verifying online matches"
2 votes -
battle pass experience
I win three matchs, the counter increase in weekly wins but the experience don't increase in the battle pass
3 votes -
game window repeatedly disappearing when I matched an opponent
This happened twice within a day, one in the BRO quick draft and the other in the KDH premier draft, both results me lose the match without even see my first hand.
They all happened at my second match after finish building my deck, and at the exact moment when I successfully matched with an opponent, then the game window(PC) just completely went disappear. When I tried to restart the game right after, the window disappeared again at the reconnect surface, repeatedly.
I was able to open the game normally after a while but it shows I got another lose.
4 votes -
Fix bug submission webpages
First off, there are several posts about people not understanding bug submission. It's like you're trying to avoid admitting there are problems.
Attached are the 4 steps a user would take to submit a bug, and the actual option to categorize it as a bug is not available.
1 vote -
Error en el ingreso a un duelo
Celular Android
Error al iniciar un duelo. No me permite elegir mazos. No me permite jugar sin reiniciar el juego1 vote -
Silver Reward missing text
In the season rewards screen it shows the reward icons for the silver rank correctly (1 pack + gold), but the text under the reward only says "1 pack" (it is missing the gold amount in text).
1 vote -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
34 votes -
secret rendezvous, loran of the third path don't auto-target
secret rendezvous, loran of the third path both have "target opponent" but force a manual target. Other cards automatically target the only valid opponent.
1 vote -
mycosynth gardens, mana rock, qq
when using mycosynth gardens to copy a mana rock, qq then does not automatically tap it, even though it is no longer a land.
1 vote -
Show phases button in options (or pressing L) don't work
When you set the game to show phases and go out of the settings, it doesn't show the phases still, and when you go back into settings it has unticked itself again. It does this over and over. Once you get locked into this bug, you cannot get the phases to show unless you force full control mode all the time.
Pretty huge bug as it makes you unable to play normally.
47 votes -
Error with server cant load past intro
Everything is slow as usual but then after the intro scene there is a pop up that says can't communicate with server. And suggest either to tell you reconnect or quit.
2 votes
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