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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25911 results found

  1. Hydra's Growth not working

    Attached Hydra's Growth to a creature - It didn't add the counter when it came in as it should. (The creature had a counter on it already). Each turn, the trigger came up to double counters, but the number of counters then didn't increase at all.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Juego bloqueado

    El juego se ha quedado colgado y no puedo hacer nada

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Pets broken

    My pets are broken and only change color once. I cannot change them past one color. My elemental cat assumes same posture as the fox and no longer works.

    22 votes

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  4. DIsconnect During draft, again... lost 3000 gems for bugs

    DIsconnect During draft, again... lost 3000 gems for bugs
    please fix it

    20 votes

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  5. Two Different Teferis & Two Different Bugs in the Same Match!

    I experienced two bugs, with two different Teferis in the same match!
    First bug,
    Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
    I should have been able to use an ability after Gideon phased back in.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Se para y sale la partida como perdida

    el juego se para en medio de una partida cuando casi he ganado. me ha pasado 2 veces en 2 dias, y hoy era en draft casi ganando al partida. Cuando vuelvo a entrar la poner como perdida!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. The rank does not go down correctly // 正しくランクが下がらない

    The rank did not go down from the state without gauge until losing 3 consecutive games

    ゲージなしの状態から3連敗をするまでランクが下がらなかった

    2 votes

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  8. Fullscreen is actually Borderless Windowed Mode

    As the title says, it is obvious that the Fullscreen Option actually enables Borderless Windowed Mode. There is no actual Fullscreen option. This can be seen by either alt-tabbing (which happens instantly, not possible in actual fullscreen) or by minimizing another window, which shows Arena behind it, proving that it is running in a window. I really don't get why this is a thing.

    5 votes

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  9. Cannot activate Shifting Ceratop's Ability

    When assigning blockers, you cannot activate Shifting Ceratops ability to give it reach to block a flier. Unless there is some rule which I do not know about, this should be possible to do (checking the gatherer, nothing says you MUST do this before assigning blockers and even if this is the case, I was not able to activate the ability before the blocker step except during the opponent's main phase).

    This should either be changed or the gatherer should at least be clarified about this as it turned what should have easily been a win into a loss.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 2 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Disconnect from Timed Draft

    I got disconnected from a Timed Draft and when I tried to return to it I ended up with a black screen and missed numerous draft picks after paying the entry fee with gems.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Limited rank reset at end of season but no reward given

    I tried to play a game of ranked draft before the season ended; however, the game ended up lasting until just after the season ended (12:06 pm Pacific Time). I won my game of limited (ranked Theros) and it assigned me a bronze 3 rank after my game, but did not award me any rank points. It then immediately reset it to no games played but did not give me an end of season reward for my rank, either.

    I should have either received a pack for being bronze rank (one pack) or gotten a couple rank points in the…

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Mirror march broken

    Mirror march, the red flip a coin enchantment is not working properly...

    I am frequently flipping more coins than i am getting creatures tokens.
    example
    ill very clearly flip 7 coins for a single stack of Mirror march, being the last one the loser as the card states... then only get 2 tokens.
    Most of the time I'll only get 1 or 2 successes on each stack of mirror march, and in those cases, i'll usually get 1 or 2 creature token copies, but when i flip more than 2 success per stack of mirror march, i NEVER get the…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Random Disconnections

    The past few games that I've conceded, when clicking the Concede button, I get disconnected from the match. I have to reconnect to the client or force close and reopen it.

    Additionally, certain games will simply disconnect me for no reason. This did not happened to me before the M20 patch.

    29 votes

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    1 comment  ·  Admin →
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  15. Winning games that should grant me XP don’t do anything

    Even though winning the daily game should win me mastery pass xp, it doesn’t. I definitely won and got the other rewards (coins and hideaway tickets), and it definitely told me that the game should win xp. Not sure what is going on

    0 votes

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    0 comments  ·  User Interface  ·  Admin →
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  16. Allow Styles for Starter Decks!

    Please allow us to apply Avatars, Companions, Card Sleeves, Card Styles, (etc.) to the Starter decks!

    0 votes

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  17. Can’t saddle Bounding Felidar whilst playing Sparky on mobile iOS platform

    When playing against Sparky on mobile iOS, when I try to saddle Bounding Felidar, the App crashes and I need to restart, losing all game progress

    0 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Festerleech Damage

    Hello my friends.

    I was tried to pull off a BW deck and used festerleech. On two separate occasions, I tried to boost up it's attack and although I activated the ability and payed the mana, the boost wasn't made and I end up not getting the extra damage in.

    Other times I manage to do it so I think it may have lagged out a bit or something - that cost me a game most likely.

    Thank you for your understanding

    0 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Priority Bug with Omniscience

    In this instance (see attached screenshot), I should have priority to target my opponent’s omniscience wit Boseju many game actions ago, but the game stopped giving me priority and instead just let my opponent continue to cast spells without prompting me at all.

    I did not have full priority on in this instance, but it seems like I shouldn’t have to for activated abilities right? I have always been given priority to activate all of the channel lands from hand.

    0 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Doppelgang/Virtue/Blatant Thievery Bug

    Game forces a draw if mana generated exceeds 200.

    Doppelgang/Green Virtue/Outrageous Robbery, will result in a game crashing bug.

    0 votes

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