MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9303 results found
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Heist interaction problem with convoke cost
After i've stole a creature with convoke, i cant play it even if i have the mana and the creature for the convoke cost. this cost me a lose in the alchemy event F. If is helpfull i can link my report log.
1 vote -
gems from packs
I never commented on this as others have already posted similar stories in this forum but seeing it has not been fixed to this day I'll give it a try as well. For most of the older sets cards in the packs are not duplicate protected. Certain sets just always give me gems even though I have not collected close to the entire set yet. For example I have Throne of Eldraine 91% complete with a bunch of cards (even commons and uncommons!) still missing, but anytime I open a pack I get either gems or a wildcard (very very…
1 vote -
Sorin the Mirthless by Ayami Kojima image bug
Sorin the Mirthless by Ayami Kojima image seems squeezing relatively real card, It's cost me 800 gem for this doesn't right.
FIX IT!
1 vote -
Thunder Junction drafted regular premier but playing against alchemy decks
I'm pretty sure I joined and drafted a regular Thunder Junction premier but I get matched against players that has drafted Thunder Junction premier alchemy. I did not see any alchemy cards during drafting and now I get destroyed by cards I've never seen before and never got to draft.
1 vote -
Don't give me spaceships, motorcycles or cowboys. It kills the game feeing for me.
How do i trach packs? The game has given me some dumb cowboy packs that compleatly destroys the game feel for me. I don't what them. Do i have to quit to be free of this ****?
1 vote -
Bug with premier draft
I experienced a big with my latest TOJ premier draft. I had several short connection issues. After reconnecting, I could play my mainphases witch led me to loosing the draft. I kindly ask for a refund here. Thanks
1 vote -
Vault progression probably broken
Hello,
In the past weeks I have bought quite a lot of Outlaws of Thunder Junction packs and my vault progression has moved only once. Moreover, I'm quite sure after one pack it changed the progress to 28.4% but the other day it went back to 28.2%. Please, can you verify it is not broken on my account? Thanks a lot.
Best regards.0 votes -
MTGA won't open -checking for active matches
MTGA will not open. It gets stuck on "checking for active matches". The work around is hit ESC, log out, log in and then it launches. But clearly this is a bug that needs fixing.
1 vote -
Purchased alternate art for basic lands missing
I had purchased the Unfathomable Crushing Brutality Basic lands set code from a third party, they are now missing from my collection entirely. I paid money for these, and having them gone is extremely disappointing. Can this please be fixed?
1 vote -
standered
standered needs updated. for a billion dollar company you should be abel to keep it updated
1 vote -
37 votes
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Bug with golden packs
I have had it a few times now that when I get a golden pack it mentions that the cards i get are the first time I get them.
But that is not always true. Just now I received a golden pack and it contained 2 cards i already had in my collection.
Ghalta Stampede Tyrant and Battlefield Forge.
Why does it say first, when I already have them in my collection?5 votes -
Connecting the Dots
The card "connecting the dots" simply is not able to be activated. I lost a game because I could not activate it. It did not matter when it was at 3 cards or 13, I could not activate it!!!!
1 vote -
Deep-cavern Bat not showing opp’s hand
I reanimate DCB with Helping Hand (you can see it in my graveyard, DCB is tapped, still my turn) with opp having 2 cards in hand. Opp casts March of the Moltitude in response but the last card in opp’s hand is still covered. It should be uncovered. I need to know that this card works before spending money on wildcards to build decks around this card.
1 vote -
crafting
I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing
5 votes -
trying to change companion crashes game
Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.
5 votes -
Demolition Field bug
When opponent was attempting to equip Sword of Fire and Ice I attempted to activate Demolition Field. Then game froze. I was using Mac Book Pro.
1 vote -
cards no there
map disappear in the current extension if you are in the old western style not via word search + change format
1 vote -
Butterbur, Bree Innkeeper doesn’t create food token
Butterbur, Bree Innkeeper doesn’t create food token wheter i have food or not. It doesn’t do anything at the beginning of my end step, also it doesn’t be able to select for all times.
1 vote -
Product
Bonjour, je vous contact pour vous partager ma frustration et ma déception vis à vis du scellé play-in de ce week end. Premièrement, payer 4000 gemmes soit 20€ pour un event fantomatique j'appelle ça du vol, mais se retrouver à faire 2 défaites pour 0 victoire avec un scellé dantesque qui mérite au moins 5 victoires les yeux fermé, ça m'écœure. Qu'on me parle pas du niveau d'expérience requis pour ce genre d'événement, car avec 7/0, 7/2, 6/2 et 5/2 comme résultats à mes derniers scellés, je me sentais en plutot en confiance. Là encore, on paye 2000 gemmes et…
1 vote
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