MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9306 results found
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Can’t use my deck to battle my friend
I’m trying to play with my friend in a match of 60cards but it says I can’t . Is it because of my iPhone and his android? Like the two have difficulty play with each other.
5 votes -
Infinite mana loop with Kami of Whispered Hopes, Agatha's Soul Cauldron, & Sleep Cursed Faerie
Kami of Whispered Hopes, Agatha's Soul Cauldron, & Sleep Cursed Faerie.
Ban these cards and DESIGN BETTER CARDS THAT DON'T CREATE INFINITE LOOPS.7 votes -
Separate Alchemy and Historic brawl.
Separate Historic Brawl and Alchemy please. Alchemy cards may be fun for some people but the drafting of cards ruins my enjoyment of the game. Please just give us access to historic brawl without alchemy.
40 votes -
Is it okay to use a card whose design has been plagiarized?
Wizards of the Coast, a thief company, does not collect cards with plagiarized illustrations.
1 vote -
android
Cant select monster without displaying all attached/exiled cards to the creature
please see video, it took the whole time swiping that is also kinda glitched just to reach the monster
1 vote -
1 vote
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Enchantment destroyed, but not visually (Get Lost + By Elspeth's Command)
I have encountered a bug!
I used Get Lost on an opponent's By Elspeth's Command. When I did so, I experienced a slight hitch in the graphics. Two map tokens appeared on my opponent's battlefield (as expected), and their enchantment did not go away. However, the opponent did not use their enchantment at the start of their combat phases, so I do think it registered as destroyed on their end. Not sure if this is a problem with these two particular spells interacting or a rare problem with enchantment destruction in general. (See screenshot)1 vote -
Incorrect game loss with infinite loops
Stèps to reproduce the bug: Perform any series of actions which can be performed in a loop, and which progress the game state in some way.
Attempt to demonstrate the loop and how it will result in a game-winning outcome.
Forced to manually iterate and suffer a game loss when timer runs out.
Section 729 of the comprehensive rules not properly implemented in Arena.This bug exists on all platforms
Forced game loss, timer runs out while trying to iterate game-winning actions.
Expected outcome: Some sort of method for shortcutting actions which can be infinitely looped
Examples abound.
The best…
1 vote -
Unhinged lands
Please put the Unhinged Lands back in the arena store! I missed out on the forest so long ago and completing my set has bugged me ever since! PS. Thanks for taking mine (and probably many others) suggestion of nerfing Fragmented Reality
1 vote -
Friendly Brawl
we cannot select the deck in a Friendly Brawl duel because it says about a network issues and we have good internet connection.
5 votes -
Land issue
Just about a every new game i have played i have either drawn 2 land or gotten to many, it is becoming a big issue i also see this with streamers. I am no longer having any fun with this game and makes it feel rigged.
8 votes -
Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
6 votes -
Installing
When I downloaded the app on my iPhone 8 it had no problems but when I attempted to open the app it told me I did not have enough disk space to install and play, this is simply not true as I have over 25 gb of free space but it refuses to work
11 votes -
Arena crashes seconds after I boot up (since the OTJ Alchemy release)
Ever since the OTJ Alchemy update, I have not been able to play for more than one match. For the last 2 or 3 days, Arena is up for under 20 seconds. I am unable to even go to another page before the game just crashes.
1 vote -
Card sounds
Cards don’t make sound when they’re played anymore. Very recently, it used to be when I’d play a Wraith (Nazgül), they’d make the Nazgül screech sound when played and hit the field. Since then, the game doesn’t do that. I’d like to get my sound effects for cards back please.
1 vote -
1 vote
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auto enter event
Hello,
I play MTG Arena on my Smartphone (Android)
After I quit playing a game I put my Smartphone in my pocket. After some hours I wanted to resume playing and recognized that a Seald Event was entered and i lost 3 games with it but I never played a single game with this Sealed deck. The cardpool from the 6 packs was untouched.
I kindly request to refund 2000 Gems for the entry.
Kind regards1 vote -
2024.37.0.1241.1066268
Player took murderous rider, I exiled his board using Karn stylex
Proceeds to draw off murderous rider for the removal2024.37.0.1241.1066268
1 vote -
Optimization Recommendation
Good evening, sorry for my English on Google Translate, I'm studying for a degree in computing and information technology and I wanted to report something that I tested at the Magic Arena today. In your game there is the option to enter a code to redeem gifts and products through a space in the store, where this space allows a large number of characters to be typed, I was even able to copy 90 characters to that location, it probably has this capacity due to the need to increase the size of codes as the number of combinations runs out,…
1 vote -
1 vote
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