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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9191 results found

  1. Ban Tibalt Trickery

    Turn two Ulamog, Ugin, Genesis Ultimatum, etc. Who thought this was a good idea? Love the idea of a red counter with a drawback, but the wording should have been an opponent's spell. Turned a good idea into a sigh worthy trend.

    53 votes

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  2. 9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Black screen with cursor.

    Black screen with cursor.

    45 votes

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  4. Ban Game-breaking Cards

    All cards that grant extra turns or combat phases need banned. These completely break the game and 99.99% of the time guarantee a win for the user. Also, any and all cards that allow my opponent to play cards from my library should be banned (i.e. beholder). I have played magic for over 2 decades now and these sort of cards are getting out of hand. It is one thing to use something like mindflayer and take 1 or two cards but to be able to play my library on your turn is rediculous. I will not spend 1 more…

    6 votes

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  5. Lands not untapping

    1. Lost connection (during opponent's second main phase)
    2. Regained connection (for my turn)
    3. Lands did not untap
    4. Had no other play than to pass the turn
    5. Opponent played turn, passed
    6. My lands did not untap again so I had to Concede
    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Opponent Did Not Lose With Negative Health

    I was playing in the ranked ranks and I came across an opponent who did not lose the game after the hit points were below 0, he continued playing as if nothing had happened.

    63 votes

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    49 comments  ·  Gameplay  ·  Admin →
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  7. Storm Combo Timer Problem

    I was playing a Grapeshot deck. My opponent was at 81 life, so I had to storm off in a round. Even though I was non-stop playing, my timer ran out. I had to dig through my deck really hard and had only gotten my counter somewhere into the high 30s. I decided that since the timer was about to run out I'd at least show my opponent that I had the Grapeshot in hand with a lot of stacks and hope they would resign.

    They did not, and after the timer ran out, the remaining grapeshots went to my…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Mark/Remember Players

    I know how easy it would be to abuse a block/report feature in game, but if we could have a way to mark players-- change name colours or outline of portrait or little icons-- it would go a long way to improving the play experience. Even just two options-- one for players that we don't want to play again, and one for players who we enjoyed playing-- that would mean a lot.

    I'd like the option not to waste more time on players I come across who intentionally stall, crash the client, or spam emotes until I have to mute…

    7 votes

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  9. Rem Karolus - Damage Prevention Broken

    Rem Karolus - the damage prevention doesn't work... fix please.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Stuck at loading initial scene: PC

    Upon opening MTGA the program hangs at "Loading initial scene" on PC. Resets, computer restarts, uninstall/reinstall does not solve the issue.

    35 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  12. MMR System Needs Work

    Greetings. This is going to be a bit of a long post, but I feel it needs to be said. Your matchmaking system desperately needs work.

    When I first began playing this game, I ramped to Mythic in about a week, with a Winrate of over 70%, even on the Draw. The upper-echelon ranks, such as Diamond and Mythic, were a bit tougher, but nothing significantly impeded me from my progress. I even got to top 1200 with it.

    Imagine my surprise when, the next month, I was being matched with power metagame decks in Platinum with people who knew …

    5 votes

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  13. CPU usage at 95%

    Ever since the last update, the game has been unplayable. It freezes and glitches and skips turns and is using almost 100% of my CPU on Windows.

    I can't play the game and won't be able to until this problem is resolved.

    I've tried the suggestions for freezing and have uninstalled/reinstalled and the issue remains.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Rigged

    Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
    ; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. morbid opportunist did not trigger in arena cube

    My morbid opportunist did not trigger in arena cube, I didn't get my card and lost the game from the bug.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. counter creature spells not working

    I countered a creature spell just now using 'bar the gate' and all the effects resovled (enter the dungeon etc.) but then their creature spell resolved also! The same thign happened to me earlier today, somebody tried to coutner one of my creature spells and my creature spell still resolved! I was confused what happened and obviously they were too as they just conceded after that. I thought I'd missed something, but when the same thing just happened to me I realised it must be a bug from your recent update. (Note I cna still counter non-creature spells, but creature…

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Missing Cards After Opening Packs

    opened packs and received 3 Planeswalkers and only have 1 in my collection. I could also be missing other cards as I did not check the entire log vs my collection as there were a ton of packs.

    15 votes

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  18. historic brawl

    Historic brawl commander pairing adjustments don't seem to be working. Getting paired with Golos time and time again is ridiculous!!

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Missing decks and missing cards collection

    While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.

    Hope to get a feedback from you guys

    49 votes

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  20. Thank you for ruining the game

    I think the tittle says it all, instead of wasting your time coming up with new formats and collections that no one can keep up with, what about instead focusing on improving the arena client? Or the fcking shuffler, or the matchmaking? Is impossible to have a pleasant time every time I try to play this game, the amount of money needed to keep playing on queue is totally unacceptable and when free to play players like me finally manage to build a good card collection you guys keep fcking printing cards like there is no tomorrow, I didn't even…

    5 votes

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