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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9174 results found

  1. Getting kicked off repeatedly

    Since the last update, I have been getting kicked out of games (out of arena,, back to my phone's main screen) while on wifi or data, try to sign back in, make it to returning to active match, only to get kicked off arena again
    It doesn't happen constantly, but multiple times per day, which besides annoying, is also affecting my constructed ranking as I start matches that I cannot finish

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Clicking mulligan results in keeping hand

    When selecting to mulligan, the game just kept the hand. Clearly, no one is keeping a one lander hand in limited - resulting in loss due to lack of lands

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. cosmetic/card style appears on edit deck screen but not in-game

    cosmetic/card style appears on edit deck screen but not in-game: Purchased cosmetic/card style for cragcrown pathway // timbercrown pathway card. Applied styles to my Levy Gruul deck in Arena. Looks like it took when one looks at edit deck screen. However, in game, one does not see the cosmetic, rather the usual ordinary card style. I did find it interesting on the edit deck screen where the card has the cosmetic/card style in 2 places but not on the lower right corner of the screen where it is listed under forest... Please help :) Thanks!

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard

    A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.

    19 votes

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  5. Paradox Engine Isn't Banned

    Not sure how you missed it but Paradox Engine is completely legal on Arena in Historic and Historic Brawl. It's banned in Commander for a reason... there's no way you should be allowing it in Brawl. What's the deal? Sheoldred is too powerful to include but cards like Ulamog and Paradox engine are fine for a fun and friendly experience???? Why?

    48 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  6. Allow permanent land art purchase

    I appreciate land art can be occasionally unlocked through the store or by playing certain games like Quick draft, but ideally I'd like to have the facility to spend coins/gems to unlock any land art I wanted, any time I wanted.

    I'm not asking for this for free, it's just under the current system purchasing land art is periodic and at best only a small selections of lands are available.

    It would be great if we could purchase land art sets anytime or craft individual basic land cards.

    Thanks

    10 votes

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  7. 8 votes

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  8. Ban or nerf Scute Swarm please

    Am I the only one who doesn’t play scute swarm because it’s way overused. As soon as someone plays it I usually concede otherwise I’ll eventually timeout from the game crashing. Listen, I’m sure it’s loads of fun to see 300+ creatures drop at once but not at the cost of breaking the game. Simply ban the card and make these wizards play a different combo already.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Only getting one point in BO3 if opponent quits during sideboarding

    Whenever a player quits during Sideboard in BO3, the winner only gets one point when before it was two. This needs to be addressed as it can get very abusive. Easiest way to reproduce bug is to play a BO3 ranked match and quit right away and concede during side boarding, checking the rank afterwords as it should only go up or down by 1 point

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Matchmaking sucks! I am tired of constant mirror matches

    Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.

    47 votes

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  11. PLEASE Add Ranked Version of Brawl!

    We need a ranked version for Brawl format. Everyone I've spoken to that plays MTG arena and at my local shop is lobbying for it. It would give players an opportunity to play a more similar format to Commander rather than the vanilla, standard format meta games. It would also add revenue for Wizards as you would gain a bigger player base. Win - win for everyone, please consider!

    6 votes

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  12. Matchmaking

    Spending money on this game(buying cards) has completely broken my matchmaking. I was enjoying this game until I decided to spend money on it. Since then I am winning less than 10% of my games and I’m going up against people that have special skins for every single card. Had I known that spending money on this game was going to produce this result I obviously wouldn’t have done it. This game is a complete scam that is designed to get little kids to basically gamble their parents money away. How is MTG Arenas scam scheme any different than the…

    14 votes

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    1 comment  ·  Store  ·  Admin →
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  13. game win counted as win and loss after cancelling matchmaking

    Platform:
    - PC

    Initial State:
    - record of 2-1 in Ikoria Quick Draft
    Steps:
    - queued up for a game in Ikoria Quick Draft
    - state changed from waiting to "entering match..."
    - waited at this state for two minutes (see screenshot)
    - pressed cancel
    - observed stated of Ikoria Draft Event screen and saw my record was 2-1
    - queued up again for Ikoria Quick Draft
    - played and won against opponent
    - was taken back to home screen for Ikoria Draft Event

    Expected Result
    - record of 3-1
    Actual Result
    - record of 3-2, so it seems as…

    16 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Ban Tasha’s Hideous Laughter

    I’m starting this as a prediction that this card will cause major problems.

    I’m surprised that this was a preview card, like Wizards is trying to troll us now, or that they think mill is so awesome that this card will get players excited for Adventures in Forgotten Realms, on par with the Tiamat or Drizzt reveals.

    You might as well ban this card now, before release. Mill is bad enough, and now this? Clearly Wizards isn’t paying attention. It‘ll either be unfun, OP, or both, but the lack of caring either way by Mark Rosewater and team is evident.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Infinite Loop

    An opponent had a marauding raptor on the field and then played polyraptor. This cause an infinite loop that caused me to time out because priority was always passed to me. A player shouldn't be able to abuse the rope system to win.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  16. Vesperlark loop

    Playing on Android, I cast a wrath of God into two vesperlarks on board, nothing in graveyard to get back. Opponent gives one vesperlark perpetual -1/-2, which starts the loop only on itself with no life gain or loss in play. I think that opponent should just time out his turn doing a nothing infinite-loop, but the match ends and declares a draw. Where is the draw? His turn should time out, my spell should resolve, ultimately leaving both larks in the gy. I feel I was cheated out of a win in an event match, which will result in…

    7 votes

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  17. Crash android

    Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
    I already reinstalled the app. No changes.
    The error occurred after the last update.
    My device is a Samsung galaxy S10 with Android 11.

    27 votes

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  18. rigged

    ******** with your rigged ****!

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    87 votes

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  20. Unable to click

    I'm using a mac, and it might be a bit laggy but I've experienced a lot of instances where I'd have to click the mouse button (or spacebar) 10 - 20 times before it's registered as pressed. Also, this problem has never occurred whilst clicking and dragging a card, this works always in 1 click. The problem comes up in the menu section (during gameplay) and all 'next phase' buttons. The latter sometimes does register that the spacebar is clicked (since it lights up) but then the program won't move on (to the next phase).

    13 votes

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