MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10216 results found
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Archon of Emeria ability still in effect despite being bounced. Played a spell, used Otawara's channel, turn was skipped
Archon of Emeria ability still in effect despite being bounced. Played a draw spell, used Otawara's channel, rest of turn was skipped as if Archon was still in play
1 vote -
Unable to play the match while the opponent can
I started the match and couldn't play the match at all, while the opponent was able to play normally, literally couldn't cast spells. I don't know whether it was an exploit by the opponent or a bug but regardless it's an egregious occurrence
1 vote -
Sparky wont go away
Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.
2 votes -
Tutorial pixie showing up long after completing tutorial
Ever since the new update ~a week ago, whenever I go to the home screen, the stupid tutorial pixie shows up saying I have a new quest and to click here to complete it. I completed the tutorial months ago and there’s no way to get it to stop. Extremely annoying and frustrating. I’m playing on iOS.
20 votes -
Typo in ATLA draft description
G/B archetype description in ATLA draft has a typo "Early Kingdom" rather than Earth kingdom.
2 votes -
1 vote
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Void winnower and Toxic deluge
If Void winnower is on the field, toxic deluge can't be cast for any cost of x that is odd, I assume because the x is being considered as part of the mana cost, and any odd costing X would "make it an even costed spell", regardless of toxic deluge being a 3-mana spell (almost) always
1 vote -
D&D Beyond Sleeve Offer
I signed up for D&D Beyond and purchased the Lorwyn: First Light digital bundle, which should have given a sleeve in Arena. I connected the accounts on December 8th and it indicates delivered but I don't have it in my collection in Arena.
1 vote -
Couldn't select Titan of Industry trigger options after it entered the battlefield
I resolved Indomitable Creativity for X=2, and Titan of Industry + Atraxa, Grand Unifier entered the battlefield—their ETB triggered as normal. I stacked the Titan trigger on top and the 4 options showed up. I selected the Destroy artifact/enchantment option but didn't submit, then clicked to view the battlefield, clicked or highlighted opponent's Veteran Survivor to see if it was enchanted, went back to the browser and the 4 options had disappeared and the submit button was greyed out—I couldn't select anything. I tried pressing Z to undo, toggled between battlefield and browser, clicked on opp's creature again, clicked on…
1 vote -
HEXPROOF not working crystal barricade vs quandary
In my case, hexproof given by crystal barricade was not working against "something" quandary, the enchantement with the ability that reads "an opponent playing a spell must discard a card or lose 5 life".
This ability should not be able to target me, am I right ?1 vote -
Maestry rewards
No se me otorgaron los premios recompensa de la maestria desde el nivel 13 al 18. Me di cuenta por la ficha de draft que no me aparece en la parte superior del oro y comodines.
1 vote -
Magic?
Can’t feel the magic…nope. Impossible, glad I have not spent $ on this game.
This is the second maybe even third account. Rarely did I encounter any performance issues or bugs.
Playing Bof1 Standard Ranked has proven to have only 2 ways of success past Diamond :Climb over the pay-wall…. and more than likely the draw will actually represent the deck in the most random way but constructively similar as though it was real life game. If half the deck (60) is lands, there is no way 8 turns can pass and you don’t get a land and you’re…
1 vote -
Add mutliplayer EDH as a custom game format
I love playing magic, specifically EDH, but I'm not a fan of constructed formats or 1v1. I understand the issues with having a multi-player format in a ranked or competitive environment, but I don't see a reason why this isn't possible for custom games with friends. Sometimes it's hard to get a pod of your friends together, especially if you live far apart. It would be awesome if there was a way in Arena to play a game of EDH with friends.
3 votes -
surface
BUG REPORT
I have a surface pro 11 with snapdragon x elite.
I put in full screen. When I click anywhere it goes to windowed mode with " full screen" option still checked.This is very anoying. Please fix it
1 vote -
For the love of god, turn off that voice!
Please, turn off the Bot voice on the main page! It is so annoying to hear her speech repeatedly !
2 votes -
1 vote
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Cannot buy gems in the Arena online store
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post…
1 vote -
Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Gideon Avatar Missing? Am I too late to get this?
Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…
1 vote
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