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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24664 results found

  1. Explore non-land card bug

    I am playing on PC

    -Give us the steps to reproduce the bug
    Activate a Map token, targeting a creature I control.
    If the top card of my library is a non-land, attempt to put it in my graveyard.
    the UI shows the card in the graveyard pile.
    the card stays on top of my library.

    • Enter the actual results you’re experiencing
      Cannot move non-land cards from the top of my library to my graveyard when using the Explore ability.

    • Enter the expected results of the feature
      When I put the top card of my library in the "graveyard" section…

    2 votes

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  2. Reduce the Power Creep introduced in LImited by adding multiple rares to a single pack

    In limited, a recent change was made to add additional rares to each pack. Bomb rares are the least fun cards to win with or lose to. Situations arrive where if a card is played, and you don't have an immediate answer (such as removal or a counter spell) then the game is decided then and there, and all other cards played up until that point were mostly just to buy time. Combos are cool (multiple cards creating strong synergy - emphasis on multiple cards here), but single cards that do as much as 3 cards in one are problematic.

    2 votes

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  3. 対戦相手が使った「放題」の呪文で、どのモードを選択したのかが表示されない

    対戦相手が使った「放題」の呪文で、どのモードを選択したのかが表示されなかった
    対応して取れる手段が分からずに何もできなかった

    3 votes

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  4. Unable to add crystal grotto to the draft deck

    In the recent quick draft for Dominaria United it doesn’t allow me to add the crystal grotto card to the deck, but shows the extended card version

    2 votes

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  5. Ward pay 2 life is not allowing spells to resolve

    Playing against gissa I targeted her 2 times with different cards. Both times I agreed to pay life but the spells never resolved.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Extended art for Breaking News ('Prosperity') cards - please introduce to Arena. Current frame is ugly and difficult to read in deck lists.

    Cards with the "newspaper" look effectively have their titles replaced by the word "Prosperity", which makes them severely less readable in the deck view and partially in hand as well. Especially when there are multiple such cards in a deck.

    People play these cards for their power, but universally bemoan the art (or rather frame) choice. Personally, I love alternative arts and most alternative frames in Magic, but this one was a serious miss. Serious enough for me to write this suggestion. Please introduce the full (extended) art styles for these OTJ reprints to Arena, as they already do exist…

    2 votes

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  7. Cryptic coat Cloak on mobile

    On Android, playing mobile arena, when using cryptic coat to cloak cards, there is no option available to flip them over

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Board control

    Old school magic.... has board control. The cards that effected this the most are "Royal Assasin", "Time Elemental", "Temporal Adept", and even in later sets... "Isochron Scepter" with a "boomerang" or "Swords to Plowshares" on it... or even a "Twiddle" to tap or untap the creatures on the board for repeat use.

    1 vote

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  9. Enchantment destroyed, but not visually (Get Lost + By Elspeth's Command)

    I have encountered a bug!
    I used Get Lost on an opponent's By Elspeth's Command. When I did so, I experienced a slight hitch in the graphics. Two map tokens appeared on my opponent's battlefield (as expected), and their enchantment did not go away. However, the opponent did not use their enchantment at the start of their combat phases, so I do think it registered as destroyed on their end. Not sure if this is a problem with these two particular spells interacting or a rare problem with enchantment destruction in general. (See screenshot)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Reporting Possible Cheater

    At about 9:40am CST on May 11th (Timing is near end of my match when I checked time), I had encountered suspicious odds vs an opponent named "bakalla", and I thought I should push this one over in case they were using a subtle cheat to force my topdeck to be only forests for draw after draw after draw in a brawl match.

    There were

    I had already thinned my deck to about 10 lands remaining playing a landfall deck, but I could not draw any cards despite this, for soooo many turns straight while above 55 cards still remained…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. daily

    I'm at PC.
    Daily Rewards gonna change when I play with bots.
    I think 4 time win rewards is not 100 gold but, after playing with bots its gonna change. Its only look like I can get 100 gold but it was correct one.
    I know which is correct but maybe newbie gonna confuse.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game keeps disconnecting then stalling out

    The game giving a disconnect message - "waiting to connect to server..."

    Then after a few minutes it says the window of "surrender, reconnect, quit"

    Push reconnect and then it shows the game again but doesn't re-connect.

    1 vote

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  13. Bug - Return the Favor is not copying Arcane Bombardment's triggered ability

    Return the Favor should be triggering Arcane Bombardment's ability again. It works when casting Return the Favor from your hand, but not when being triggered by Arcane Bombardment. When it should show the copied trigger of Arcane Bombardment, the game seems to just skip that step and move on. This is functionality that recently used to work: video example attached.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Incorrect game loss with infinite loops

    1. Stèps to reproduce the bug: Perform any series of actions which can be performed in a loop, and which progress the game state in some way.
      Attempt to demonstrate the loop and how it will result in a game-winning outcome.
      Forced to manually iterate and suffer a game loss when timer runs out.
      Section 729 of the comprehensive rules not properly implemented in Arena.

    2. This bug exists on all platforms

    3. Forced game loss, timer runs out while trying to iterate game-winning actions.

    4. Expected outcome: Some sort of method for shortcutting actions which can be infinitely looped

    5. Examples abound.

    6. The best…

    1 vote

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  15. Invalid Token Created with Calamity, Galloping Inferno

    Opponent saddled Calamity, Galloping Inferno with VIsage Bandit and then attacked. Opponent was able to create two token copies of Marauding Sphinx, which was tapped with Stop Cold and therefore could not have been used to saddle Calamity.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Rush of Dread

    Rush of Dread is not working appropriately on arena. Losing half your life rounded up is not your entire life total. I had 48 life, half would bring me to 24...not 0. It has happened multiple times and has been reported. Fix the card or ban it on arena if it's not going to work correctly.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Game Loss

    Won a game of OTJ draft with an unblockable 4/6, went back to the main screen, and it had recorded me as having both Won and Lost, leaving me at 5-3.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Unhinged lands

    Please put the Unhinged Lands back in the arena store! I missed out on the forest so long ago and completing my set has bugged me ever since! PS. Thanks for taking mine (and probably many others) suggestion of nerfing Fragmented Reality

    1 vote

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  19. Arena crashes seconds after I boot up (since the OTJ Alchemy release)

    Ever since the OTJ Alchemy update, I have not been able to play for more than one match. For the last 2 or 3 days, Arena is up for under 20 seconds. I am unable to even go to another page before the game just crashes.

    1 vote

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  20. Card sounds

    Cards don’t make sound when they’re played anymore. Very recently, it used to be when I’d play a Wraith (Nazgül), they’d make the Nazgül screech sound when played and hit the field. Since then, the game doesn’t do that. I’d like to get my sound effects for cards back please.

    1 vote

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