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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3194 results found

  1. Changeling Interactions are Bugged

    From what I've seen a lot of interactions with changeling are bugged. Any card that needs a specific creature type should be able to use a changeling card, but they aren't working. There are two other open bugs, and mine specifically was that I could not use a creature with changeling to satisfy a "Behold a Kithkin" cost.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Loss connection

    Yesterday, while I was in the middle of a draft, I suddenly got disconnected with a prompt saying the resources were not updated. While reconnecting, it took a long time to download the resources. When I finally reconnected, it was already down to the final picks of the second pack. It severely impacted the gaming experience.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling

    I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Crashing

    Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Missing Companions

    When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.

    4 votes

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  6. EOE packs at L4 of the Mastery pass rather than Lorwyn packs

    I have the Mastery pass, and level four gave me three EOE packs rather than three Lorwyn packs.

    6 votes

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  7. Crashing in critical moments

    Cannot open store, cannot draft on android crashes happens as soon as it loads, need refund!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Store crash

    Crash on store open, able to purchase gems but Android crashws common on new update

    Crash also occurs when Entering a draft!! Need refund!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. consign to memory

    consign to memory to counter warp ability does not work, it pass directly even with full ctrl

    1 vote

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  10. midweek event: jump in

    I chose the Giant(WR), then the Elemental(RU), but the lands are 7 plains, 4 mountains, 4 Islands and 1 Steam Vents, while there are only 2 cards with hybrid mana is white

    2 votes

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  11. The card descriptions are no longer there on the majority of the cards.

    Most of the cards I have/played against no longer show the description of effect of the cards it's see through or looks cut out.
    I play on Android. The problem is in deck building along with in game matches. Both my cards and the opponents. It's not a huge issue with mine but I'm unable to know what's going on with different cards I don't know that the opponent uses.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Cards are appearing face down in hand and when scrying. You can view the cards if you right click on them

    Cards are appearing face down in hand and when scrying. You can view the cards if you right click on them. Playing on PC

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Match was quit when I was about to win

    I didn't manage to screenshot this, but I was in the middle of a Lorwyn Eclipsed draft game and on the penultimate turn when I was about to win, a message came up saying "Waiting for Server", and then the program simply took me back to the draft menu screen.

    This negatively impacted my draft experience, especially given I had just spent money on gems to draft.

    I unfortunately was unable to capture the exact moment as I was not sure what was happening until it was already over.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Game froze

    Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!

    3 votes

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  15. Lorwyn Eclipsed Weekly Jump in Event - Only given a single type of Mana

    I opened the Giants pack as well as the Elementals pack for my Weekly Jump in Event and was given a mana split of

    x13 Plains
    X1 Forest
    x1 Island

    However, my cards are all red/green based with one card having an optional blue cost and another an optional white cost. This makes no sense and makes essentially every game I play unwinnable. there is only one other card in my deck that gives me the opportunity to play another forest or mountain for cards in my deck that require more than one forest or mountain. This deck is unplayable…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Scute swarm

    Scute swarm is maxing out at 247 copies even when you should have a lot more as soon in screen shots provided. Please fix

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Mastery Pass reward bug

    Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.

    5 votes

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  18. Lorwyn Eclipsed horrendous mana bases for jump in packs

    Why on earth would you build a mana base like this for jump in packs?

    And why not allow the player to change it for the event?

    2 votes

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  19. Mastery Pass gave wrong packs

    I got 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.

    6 votes

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  20. mastery gave the wrong packs

    Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.

    5 votes

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    0 comments  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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