MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3196 results found
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Mastery Pass gave wrong packs
I got 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
6 votes -
mastery gave the wrong packs
Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.
5 votes -
Vibrance
Sometimes when attempting to cast vibrance the android client (possibly others as well) will not give me the option to pay double red and double green only either or.
2 votes -
Bugged Mastery Pass
The 4th track of the Mastery pass was supposed to give us 4 packs of Lorwyn (3 + 1 on the free track). Instead I recieved 3 packs of Edge of Eternities and 1 of Lorwyn.
I don't mind opening Edge packs but I'd rather be opening cards from the current set. Especially since I paid into the pass with my hard earned gems.
4 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
Mythos of Nethroi Bug
All available colored mana to cast either cost of Mythos of Nethroi. When casting and targeting a creature, both options to pay 2B OR GWB appear. When targeting a nonland permanent, only the option to pay 2B appears. Wildly infuriating.
4 votes -
Jump-In broken
Lorwyn Jump-In Elves Vivid does not give the proper mana base; 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when there are no white pips.
2 votes -
Jump In deck not giving proper contents
Lorwyn Jump-In not giving the proper contents. Elves Vivid gives you only 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when no white pips are present. Almost impossible to win.
3 votes -
Incorrect Battle Pass Rewards awarded (lvl 4 Lorwyn Mastery Pass)
I just got to level 4 on the Lorwyn Eclipsed battlepass, expecting to get three Lorwyn Eclipsed packs as rewards.
However, I have just been awarded 3 Edge of Eternities packs instead of the expect packs.
Please see the attached screenshots. Can you please issue the correct packs?
Kind regards,
Tim7 votes -
I won a Match in Premier Draft and got a Match win and a loss at the same time
I played a Premier draft lorwyn eclipsed. Befor joining the match my standing was 1-2. I won the Match, got asked if I had fun. I klicked the happy smiley. After that I got a win and a loss at the same time. Being 2-3 the draft ended.
Happened about 21:30 CET 21.01.2026
Windows 11, Desktop PC1 vote -
My Vault is gone
So my Vault was at something like 132% yesterday. I never redeemed it. Now that Lorwyn Eclipsed has launched I've lost all my progress.
Can you please restore it so I can redeem my wildcards?
1 vote -
EOE packs instead of ECL packs from pass reward
Level 4 in the premium mastery pass says it comes with three ECL packs, but instead I received three EOE packs.
8 votes -
Midweek Magic: Jump In! Landbase
The Elves Blighted combination runs 4 Mountains, with no red pips on any of the cards. There are also 4 Plains when only a single card has white, and it is {W/B} hybrid. There are so many games where I just can't play any of my cards because I have unusable red and white mana.
3 votes -
Grapeshot
I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work…
1 vote -
card sleeve
I have Paid 6000 coins for a card sleeve and i have got it. Now, when i select the new card sleeve, it doesnt work... can you just please check it out? thankyou
1 vote -
MWM ECL Jump-in deck contains basic lands of unrelated colors
During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
Is this a bug or by design?11 votes -
No secondary lands
I just played 2 games in the sealed event with a deck that has 9 forests and 8 swamps. Each game went at least 6 turns and at no time did a swamp end up getting drawn.
While I understand that this is possible, it seems entirely improbable that all I could draw was forests and that I still drew them enough to have at least 6 of the 9 from my deck in play in both games.
Uploaded photo shows my game state at end of 2nd match. It wouldn’t download a file for whatever reason.
I feel this…
1 vote -
Constant Game Crashing
I was beyond excited to try this game as my friend has gotten me into magic. However I’m having constant issues. I’m playing on iOS device with the latest update for iOS and the game itself. Soon after completing the tutorial the game kicked me to my Home Screen and once I loaded back up the game just sat in the loading screen. I let it sit for 15-20 minutes and it just continued to sit at the first loading screen when launching the game. After doing some research I decided to delete the game and reinstall. Once doing that…
1 vote -
Deepchannel Duelist Trigger Targeting Self
During a Premier Draft. Opponent's Deep Channel Duelist triggered on end step targeting itself and my game froze, causing me to have to close and restart. Lost a whole turn because of It, likely cost me the game. Would appreciate getting my draft back. Playing on Android Pixel 8 Pro
1 vote -
Incorrect mastery pass rewards
Received wrong packs from mastery pass level 4, got 3 EoE pack instead of lorwyn ones.
8 votes
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