MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3198 results found
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Consistent crashing in Lorwyn eclipsed trad draft gameplay
Consistent crashes and stuttering in the MTGA win11 client in game 1 and 2 of trad draft Lorwyn games.
First crash seemed related to targeting with the -1/-1 counter from bile-vial boggart.
No reason for second.
Please see game logs and screenshot attached.
Please refund cost in gems or coins for traditional draft entry.2 votes -
matchmaking
The starter deck duel matchmaking is bad, real bad. I lost 30 to 40 games in a row. Yet I keep getting matched against high-skill players. I am horrible at the game, so I need to be matched with others who are bad at the game as well. Fix it now
2 votes -
Received Incorrect Packs from Mastery Pass
Received 3x Edge of Eternities packs from Lorywn Exclipsed Mastery Pass Level 4 instead of 3 x Lorwyn Exclipsed booster packs
12 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
4 votes -
Lorwyn Premier Draft Bug/Error
Today while drafting I had two instances where when I would select a card, the card would error out with something similar to 'card could not be selected' and I received a random default selection from the draft pack. Unfortunately, this did mean I passed up two significant choices. During the first selection, the time ran out. However, on the following selection when the bug occured again, I selected and passed the pack to the next player.
1 vote -
Not adding cards from the Lorwyn Eclipsed Jump In event to my collection
Many of the cards from the event deckl are not being added to my collection even though I added the deck.
3 votes -
Cannot Change Deck Details on Decks, Unable to Use Foundations Decks I Just Bought
Bought the new Brawl decks and am unable to use them. They come in as "Standard Brawl" not "Brawl" and are illegal with more than 60 cards. When going to change the deck type the menu is unclickable as it shows behind the UI. I cannot, in fact, change any of my decks types.
3 votes -
A desperate plea to allow to delete old decks in bulk
PLEASE READ -We NEED a better way to delete multiple decks
I cannot stress enough how much we need a mass delete deck button. i have backlogs of trial and error decks i have no intention of going back to, and cleaning it up takes so much time! please just give us that one small feature. Honestly, i would even be happy with the confirmation pop-up to accept the Enter Key as 'confirm delete" at the moment deleting is so unoptimized, so clunky, takes forever to barely make a dent in the pile up. please. im begging you, whoever's out…
1 vote -
[BUG]Wrong Packs displayed on Mastery Pass for Lorwyn Eclipsed
I bought the Mastery Pass for Lorwyn Eclipsed, at Level 4 it states I should get 3 Lorwyn Eclipsed Packs.
However at level 4, I received 3 Edge of Eternities Packs instead.Please Advise and Thank you!
51 votes -
Client does not load for mobile or pc
The client is not loading for me since the Lorwyn update. I have uninstalled, reinstalled, changed the connection from wired to wireless and back. I've run as an admin. I've tested on my mobile. My systems meet the appropriate requirements. My connection is not choppy . I cannot access the application since the update. I spent $50 on the prerelease stuff. I'd like to be able to play.
2 votes -
Mastery pass wrong packs
I was supposed to get 3 Lorowyn packs when I reach mastery Level 4 but it gave me 3 Edge of Eternity packs instead. Please Help.
16 votes -
Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
8 votes -
Wrong Packs in Mastery Pack for Lorwyn
Hey there,
I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?
Thanks,
that1dude1995
13 votes -
Crystal barricade
When I have Crystal Barricade on the field, the opponent is still able to destroy other creatures of mine that are protected by Crystal Barricade. They are supposed to prevent all non-combat damage to other creatures you control. Would a spell that destroys a creature be considered non-combat damage?
1 vote -
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
10 votes -
ECL Mastery Pass rewards wrong packs
In the new Lorwyn Eclipsed Mastery Pass, when you reach Level 4, you are supposed to get 1 ECL Card Pack as the free reward and 3 ECL Card Pack with the Mastery Pass unlocked. However, you get 1 ECL Pack and 3 Edge of Eternities Card Packs, as you can see in the screenshots.
20 votes -
Wither tokens not applying to indestructible targets
Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.
3 votes -
Wrong mastery packs
On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs
19 votes -
Got the wrong packs as reward!!!
Suposed to get 3 lorwin packs as 4th mastery pass reward, received edge of eternities instead. Would like the 3 packs of new set.
13 votes -
luminolusk
Luminolusk does not grant the appropriate amount of life for colors among permanents I control - it should be including lands, but it is not.
1 vote
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