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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9344 results found

  1. mythic wildcards not received!

    i bought mythic wildcards, my bank charged me for them but I do not see them and I am not able to use them.

    Please give me my wildcards or refund the money.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Heir of Falkenrath Card Text Error Bug

    ファルケンラスの後継者のカードテキストが

    カードを一枚捨てる◯

    カードを一枚引く×

    になっている

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Bug with The Scouring Stormsoul

    Bug encountered when planning to play the Scouring Stromsoul from the graveyard.

    Platform: PC Windows
    Queue: event Quick Draft through The Omenpaths

    Gameplay state:
    few creatures on board, 2 forest, 5 plains, graveyard with some spells and The Scourging Stormsoul.
    Desired action and expected effect:
    Paying the ability cost of The Scourgin Stormsoul to return it to the battlefield tapped without a land.
    Actual effect:
    Inability to use the ability.
    Probable issue:
    The ability cannot fire due to the lack of land in the graveyard.

    Log attached to the bug report

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Parallax Treasure Cove styles have black boxes in text areas

    The parallax styles for Ixalan Treasure Cover has a black box over the card text when viewed in the collection. It also has no card title box. The parallax style of Treasure Cove from Lost Caverns of Ixalan doesn't have the black box over the text, but the title of the card is missing in the same way as the Ixalan version.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Final fantasy error timeout

    I always enjoy your company's games.
    I just finished drafting for Final Fantasy and tried to play, but it was already unavailable.
    Previously, there was a countdown and a grace period from drafting until the game ended. Why is this happening now?
    I request a response.

    After finishing the draft, I was already unable to build my deck while in the process of doing so.
    It should have been within 15 minutes of the draft.

    30 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Temple of Malice Bug

    Hello. I recently encountered a nasty bug in the Alchemy Event when I was playing the first land, Temple of Malice. It came into play but didn't tap, and its Scry 1 ability didn't trigger! This land became inactive for the game, meaning I played other lands, and the game immediately gave the turn to my opponent, believing I didn't have enough mana to play cards. It wasn't until turn 4 that I was able to tap physically it and it triggered and tapped!!! I lost this round precisely because of this bug. Can you give me back one life…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Timing of event closure not displaying

    Prior to the last month, Arena would provide warnings when limited time events would expire. Seeing no such warnings, I enrolled in a Final Fantasy premier draft today (10/7/25) thinking there was still significant time left in the event. However, the event closed before I could even create a deck out of my drafted cards. The only consolation I got was 50 gems and a pack which does not seem adequate.

    I would like to be refunded for the draft and the bug that prevented the ending of events from being displayed to be fixed.

    Thank you

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Got gems from Stellar Sights card in EOE when not all owned

    Today when I opened an EOE booster, I got an EOE rare and bonus Stellar Sights one which got replaced by 20 gems, saying I owned all of them.
    But that is not the case.

    3 votes

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  9. Dusting

    There really should be a dusting system I am in the situation where I want to make a deck and I have a bunch of mythical cards I'm never going to use to me they are pointless and have no value too me, you shouldn't be able to dust cards that are in a box

    1 vote

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  10. Black screen found

    I just found a bug with a black screen when entering the game can you fix this bug please

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Obosh, the Preypiercer

    Hello, My brawl commander- obosh, the preypiercer, when blocked by 2 creatures should do double damage, however when assigning damage when blocked by 2, he only does base power {3/5}. so it assigns 1, and then 2 damage. It should be 6 total so 3 and 3, or 1=2 and 2=4, I basically lose my commanders main ability any time I’m blocked by 2 or more creatures.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Descend

    Playing in Traditional Standard. Ruin-Lurker Bat on the battlefield. an 8/9 Kaito, Bane of Nightmares attacks and is blocked by a 2/2 Ajani’s Pridemate and the Pridemate dies. Descend does not trigger at all on the Ruin-Lurker Bat.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Descend

    Playing in Traditional Standard. Ruin-Lurker Bat on the battlefield. an 8/9 Kaito, Bane of Nightmares attacks and is blocked by a 2/2 Ajani’s Pridemate and the Pridemate dies. Descend does not trigger at all on the Ruin-Lurker Bat.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. bug

    Unable to launch game.

    After playing with no issues for a few hours and after just finishing a match, the app tells me I've lost connection to the server and gives me three options

    1. Check Status
    2. Reconnect
    3. Logout

    Check status - no outages reported in my area. My home WiFi is working as multiple people are working from the same network.

    Reconnect - the first attempt will spin on a black page for a while and ultimately return back to the page with the three options above. Then, clicking reconnect any more times will instantly fail and prompt me with…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Deck shuffle RNG

    RNG for deck shuffling is terrible. In an 80 card deck with 5 cards that have greater than 5 mana cost, I almost always start with 2 of those cards in my starting hand. It makes no mathematical sense.

    Game-to-game you see the same cards being drawn over and over and over. The rest of the deck doesn’t play unless you tutor.

    Mathematically, this doesn’t make sense. Your shuffling RNG is either broken or inadequate.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game crashed when I was playing premier draft of final fantasy

    My game crashed when I was playing the premier draft of final fantasy, resulting in a t2 loss to an opponent. I would like to recieve my game back, so I can try again. This was my pennultimate game. That was not fair.
    The application cited that I could not connect to the server. The crash consisted in me being unable to declare a blocker and therefore losing by time.
    Last game I played all went fine.
    I am playing in PC, windows.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Wrong Draft Bug

    I entered into a traditional through the omenpaths draft and instead it through me into a quick pick 2 draft. This is not the one I wanted as I am not a fan of the pick 2 drafts.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Wrong release date Ixalan

    Would it be possible to one day correct the release date for Ixalan? Is it in any way possible to CORRECT ONE SINGLE DIGIT?!?!?!
    Ixalan was released in 2017 and not in 2018 - it is the very first set in the Arena!

    How is it even possible that you are unable or unwilling to fix even the tiniest bugs?! You have had FIVE YEARS FOR THIS!

    1 vote

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  19. Fleem

    Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics. Please let the people dream! Give us Fleem!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  20. App Crashing Whenever Play Is Attempted

    Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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