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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25479 results found

  1. Lost by decking out, before shrines triggers

    There was an occasion where where I had no deck, but I was suppose to win, since the rules say "Once a player's library is empty, that player doesn't lose the game until they try to draw a card and can't."
    In my upkeep, I had the 2 black shrines, and another 4. My opponent had only 3 life, it should be enough so he dies in my upkeep, before I draw. But I lost instantly, before any upkeep trigger.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Tapped cards requiring to tap to activate spells, shouldn't be able to activate spell.

    On a few matches I lost the upper hand due to the tapped cards that require to be tapped to activate spells are still able to cast. For example, I was going to kill a tapped flying creature that attacked last turn, that has the ability to add hex proof if the controller discards a card "and" taps the creature. If the creature was already tapped how can the spell be cast???? This has happened on a few occasions on other cards as well, with the tap to activate spells. It makes no sense, yes there's ways around it with…

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Steel leaf champion

    Why is there no steel leaf champion in Arena Historic?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. expire

    I had bought a planeswalker deck and the MTG Arena code expired for the deck online. Product Suggestion request is for MTG Arena codes to NOT EXPIRE based on expire date. I feel that I got gyped as a new customer.

    Support Agent (MTG Arena)

    Dec 5, 2020, 7:55 AM PST

    Hello,

    Thank you for contacting Wizards of the Coast Customer Service once again.

    In this particular case, we can confirm that the code for this Planeswalker deck has since expired. The expiry dates for such products can be found printed on the code card, in this case just below…

    7 votes

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  5. Creatures changing places

    My opponent had two 2 toughness creatures in play, one tapped and one untapped. I attacked with my 1/1 Dreadhorde Butcher. My opponent blocked with their untapped creature. As my Butcher died, I was hovering my mouse over the creature with one damage on it, ready to click it as the target for my trigger. As soon as the trigger resolved, the creatures switched places, and I clicked on the undamaged creature. My suggestion is not to have creatures switch places for absolutely no reason.

    6 votes

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  6. Blood Aspirant issues

    Mac

    I sacrificed a creature using blood aspirant's sac ability which is therefore supposed to trigger a +1/+1 counter and deal 1 damage to target creature. I got the counter but was not allowed to deal any damage. This is the third issue I've had with creatures or abilities not working properly in the last two days. It seems like the common thread is multi part spells/abilities or spells with complex casting costs not working correctly. To be honest I'm pretty frustrated right now because these seem like core functionality issues and this game has been out for a year…

    2 votes

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  7. incomplete attack

    Mac

    I attacked with two creatures and the other person blocked both, I used fire prophecy to destroy both blockers before it went to the damage phase. Despite this, only one of my attacks went through, the other one did nothing as if I hadn't attacked with it despite being highlighted red and selected for attack.

    3 votes

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  8. Please Disallow Arena Reprints in Ranked Modes

    It is highly frustrating to play against the arena starter decks even into the higher tiers of ranked modes. It warps the metagame and stifles deckbuilding as players just continue to play the same decks they've used for the past three years because of the reprints. Just after the release of Zendikar Rising there was such a surge of variety in decks such as orzhov lifegain that has disappeared in favor of just using the arena reprints.

    Ajani's Pridemate should have rotated out with the Ravnica sets, it's so tiring to see Hallowed Priest outshining Cleric of Life's Blood, or…

    2 votes

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  9. Опечатка на карте

    Текст русской карты "Фелидар папоротниковых низин" содержит опечатку. Вместо "Существа с Бдительностью под вашим контролем ИМЕЮ способность..." должно быть "Существа с Бдительностью под вашим контролем ИМЕЮТ способность..."

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. No Frills mode

    I would like a no-frills mode for the game; one where all the animations are turned down to a bare minimum; no animal companions, no exuberant visual effects, etc. I find that all that stuff slows down the game and steals the focus from the actual Magic game. So, I would like to propose a game setting that turns it all off.

    2 votes

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  11. Add sort option for deck selection

    I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.

    Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?

    12 votes

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  12. season rewards missing... didnt show.

    i didnt recieve my rewards for the season ending.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Absturz

    Hallo!

    Magic Arena stürtzt seit Tagen immer wieder und mehrmals hintereinander ab...

    1 vote

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  14. New Quests

    I would like some more quest types. E.g. some general types:

    Play X enchantments
    Play X artefacts
    Play X sorceries
    Play X instants
    Play X planeswalkers
    Activate X activated non-mana abilities
    Trigger X triggered abilities
    Put X counters on permanents
    Sacrifice X permanents
    Exile X permanents
    Pay X non-mana costs to play spells
    Cast X spells with casting cost Y
    Play X color-less spells

    Br
    Chris

    7 votes

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  15. Add control over default frames

    I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.

    1 vote

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  16. High frequency sound effects are painful to hear

    The high frequency sound effects, for example, when an ability goes on the stack or when a +1/+1 counter is added to a creature, hurt to listen to. I frequently turn the sound off. Please consider changing these sounds. Thanks!

    3 votes

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  17. 1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  18. replace the "Kill X of your opponent's creatures" quest - it takes significantly more time and relies on opponents' decks

    The "Kill X of your opponent's creatures" quest should be replaced with something else. It takes significantly more time/games to accomplish this quest compared to any other quest.

    I have attached an example screenshot showing a typical situation. After over a dozen games (with 8 wins) and an 90 + minutes of play time, the quest is still unfinished. And I'm using deck themes with plenty of creature removal to purposefully try and complete the quest more quickly. [[Edit: Added additional screenshot to further illustrate how frustrating this quest is - two more games won and only 2 additional creature…

    2 votes

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  19. Display resolution

    First, thanks for MTGA !
    Then, can you please add 3:2 resolutions such as 1920x1280 pix which is my native resolution ?
    Thank you for your help.
    Willy

    13 votes

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  20. No gems were given for opening duplicate rares

    I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.

    9 votes

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