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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9357 results found

  1. Draft failure, Timeout

    Tried to start an Across the Multiverse pick 2 draft, failed to find a draft table, and upon restarting client got a timeout error message. Would like my gems back please.

    4 votes

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  2. Endless queueing for Omenpaths/Final Fantasy events

    On Mac, Ranked Pick-2 Omenpaths & Ranked Premier Final Fintasy Draft build queues but never ready up. In the queue building screen for the Final Fantasy event, the draft pod displays four spots only.

    4 votes

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  3. Timeout

    9/28 Timeout issues when attempting login from Samsung. I've restarted the phone a couple times and notice that there was an Android OS update not sure if that has to do with it but continually getting this screen. Is anyone else having issues?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Draft fail; unable to login

    I tried to enter an EOE Premier Draft, using my Draft Token, but nobody joined the table I was in despite waiting for minutes. Upon, cancelling, the event said "Rejoin Draft" but clicking did nothing. I restarted my client and I wasn't able to log in.
    I would like a refund of the Draft Token, please!

    Thank you

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Draft fail, unnable to login

    Drafting EoE today, after the third pick the game stopped, tried to reconect but the server is down

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Arena crashed on OSX and PC

    Arena is currently not allowing log ins on either PC or Mac. This is a problem for me and multiple other people in my playgroup.

    7 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Draft fail

    I was drafting the new collection today at 12:20 (Brasília time) and the game simply logged out and I couldn't log in anymore. I want my gems refunded.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Premier draft crashed in the first pack

    I was doing a limited event premier draft for final fantasy set and the draft selection crashed after only 3 picks from the first pack. I was unable to click the avatar at the top to see if the rotation was just slow because a player was taking his time (which is fine).

    However I was unable to click it. After waiting 3 minutes, I left the draft and went to rejoin. I was unable to do so (see screencapture). This event happened about 5-10 minutes before me posting this post (around 11:30am Montreal time).

    I was playing on the…

    2 votes

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  9. duplicate

    Duplicate protection for alchemy cards not working.

    I recently opened a lot of alchemy edge of eternities alchemy packs. I do not yet own all alchemy rares of that set. Still I get rares that are not from this alchemy set. They are not even part of the edge of eterneties set, but of the bloomburrow alchemy set. That shouldnt be the case as far as I know.

    3 votes

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  10. Stasis Snare/Get Lost interaction didn't exile target

    Opponent attacked with Elenda, I cast Stasis Snare, Opp Cast Get Lost targeting Stasis Snare. Stasis snare has to resolve onto the battlefield for Get lost to target it, but Elenda never left play and was able to complete the attack as if Stasis snare never entered. it should have exiled her regardless for a moment and put her back in summon sick/untapped. instead she was able to flow through as if Stasis Snare was counterspelled. this is incorrect operations.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. USERS START MATCHES THEN DONT PLAY

    Here are 3 names that your game constantly pins me against and none of them are present to actually play once the game starts.

    "Tsuge"
    "Thokkgrin"
    "Moon"

    These players are ruining a decent gaming experience and wasting everyone's time.

    Do you have fun staring at a screen for 8 minutes while your opponent does nothing!?!

    At this point it's completely ridiculous

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. USERS START MATCHES THEN DONT PLAY

    Here are 3 names that your game constantly pins me against and none of them are present to actually play once the game starts.

    "Tsuge"
    "Thokkgrin"
    "Moon"

    These players are ruining a decent gaming experience and wasting everyone's time.

    Do you have fun staring at a screen for 8 minutes while your opponent does nothing!?!

    At this point it's completely ridiculous.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Misprint/code

    I just cast "Sothera, the supervoid" and ended my turn, the enchantment then "sacrificed" .... which would be fine, except my opponent had a creature in play. Is the card wrong or is the code wrong? Or have i missed something stupid? I had other enchantments in play, so i don't think it was a triggered ability i missed
    (i was clearly losing the match, but still wanted to cast)

    And allow more than 100 decks, i play a lot of Brawl and timeless, 100 decks is nowhere near enough with standard etc too!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. A single cast Doppelgang X=6 crashed the game (screenshot)

    again, do you devs even care this problem? Abandoned?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. lag stack - animation desync

    A well known issue is the when the stack animations are too many, you can't make take your turn, because you time out and you miss it.

    Known "solution" is to restart the client every turn.

    Actual solution is to disable animations or speed them up.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. the end + hexproof bug

    bugged card "the end" is able to target a creature with hexproof. caused me to lose the game

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Chain veil is bugged

    The chain veil is bugged. I should be able to activate Planeswalkers abilities multiple times.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  18. Dark Petition Failing to Give Extra Mana on Cast

    BUG REPORT (2025.52.10.9946.1188538) [Steam/PC]

    Steps:

    1. Cast dark petition w/ Reanimate in hand & Kefka, Court Mage on battlefield using minimum required black mana of 2. If i recall correctly I had around 10 instants/sorceriers in grave to trigger the 3 extra black mana on cast.

    2. Tutor Niv-Mizzet Parun into hand

    3. Attack w/ Kefka to discard Niv-Mizzet Parun

    4. Attempt to play reanimate to put Parun on the field, but unable to as dark petition failed to give me the 3 extra black mana on cast when cast w/ 2 or more instants or sorceries in grave.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Ponder

    When casting Ponder, the cards show up underneath the deck stacked on top of each other. This is for the mobile version
    on a Samsung tablet. The cards should show up like brainstorm please! You cannot easily see the cards. It does work to drag them around any seasoned player will know what they are but for a new player it is very confusing.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Golos Tireless Pilgrim

    I was playing against Golos tireless pilgrim as the person's commander. He played it twice and I tried to counter it twice but it didn't counter it. I used Saruman's trickery the first time and three steps ahead the second time. I'm not sure if it was a bug or if the person I was playing was hacking the game. Unless that commander has a secret hidden writing that it can't be countered pretty sure something was wrong

    2 votes

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