MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9357 results found
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Seeker of Sunlight french translation
Hello,
the cost for the abillity of the "Seeker of Sunlight" is not shown properly in the french translation.
It seems that the parenthesis is misplaced, we can see the colorless mana cost, but for the green one there is only the G.1 vote -
Bug on Final Fantasy Draft
I started playing Draft in the morning, drafted my Deck and played 1 Game, thinking I could just go for the draft later in the evening...
then arround 2 to 3 hours later I played another game in the Draft which I lost.
Decided to wait watching the MTG Con on Twitch and then I wanted to go for another Game in the draft.
I kept it open this time rather then close it like before.
just pressed on play and then MTG Arena got stuck making me unable to Log-In.
Saying I cant connect to server no matter if…2 votes -
Login Fails after exiting bot match
On Steam
Accidentally queued a bot match, immediately tried to exit under a second of the match queueing,
Managed to use the game menu to exit the entire game, said game had already began to start, was exiting queue phase into board phase as the entire program stopped.
Once I was completely out of game, i tried to re-login and now it continues to say the authentication fails due to a timeout
Think my account might be stuck in a match that hasn’t started and can’t stop
1 vote -
Final Fantasy Premier Draft is not showing
Final Fantasy Premier Draft isn't showing up.
I think some kind of bug is occurring, probably because I left the Premier Draft for End of Eternity untouched.
I can't play the game properly, so please fix it.
3 votes -
Matching not working correctly
I have played 2 sealeds with the recent edition recently, that amounted to approx. 10 matches. I am currently ranked bronze, but the game has matched me against: 1 diamond (!) player, numerous platinum players, 1 gold player, 1 silver player and only 1-2 other bronze players. This also happened directly for the early matches, so does not have to do with having had a long win streak.
This CANNOT be matchmaking that is correctly working. Please fix this bug and re-imburse me for those sealeds as it is very unfair to be matched against players that are so far…
1 vote -
Symmetry sage not triggering
When using "Symmetry Sage" while there is a "Chalice of the Void" in play the sage will not trigger off of countered spells. The card does not care if it was successfully cast, just cast, therefore it should still trigger even if the spell does not resolve.
1 vote -
Need refund for a Spider-Man draft
I signed up for a pick 2 event draft and wasn’t able to find a table for a while (like 5 minutes). I clicked to leave the event thinking it was probably frozen and I would get my gems back and I didn’t. In fact after I left I couldn’t even sign on for about a half hour. I’m on IOS.
2 votes -
DRAFT BROKEN
This is the second time I'm losing gems due to issue with draft, first when the game crashed during drafting and now whenthe event died and I couldn't play any games. Please fix this and return my gems back...
3 votes -
Authentifizierung Fehlgeschlagen
Timeout Authentifizierung nicht möglich seit geraumer Zeit. Pick 2draft kann nicht gestartet werden Geld ist aber weg.
3 votes -
Login Issue - Cannot Authenticate User
I was just on the game. It froze on me, so I closed the program. Now it won't let me open/log back into the game as it won't authenticate my account.
6 votes -
Opposition Agent Field of Ruin
Attempted to field of ruin opponent while controlling opposition agent. Instead of exiling the land I found while controlling them, it went straight on the battlefield instead. On iOS.
8 votes -
7 votes
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Authentication time out, september 28 2025
Can't log in with mobile over wifi or 5g, everythings up to date, no other tabs, may have been dropped in the middle of looking through collection deck building. Android Pixel 8 pro
6 votes -
Update socials on https://magicthegatheringarena.statuspage.io/
You link to a defunct twitter account on the status page - please update to current socials; especially helpful when there are issues like today where auth is failing for me, but the status page shows no issues.
3 votes -
Event disappeared
I had just finished a game in the new OM1 draft and the game stopped displaying 3 events, OM1 draft, EOE premier draft and FF premier Draft. In addition now i can't enter my account with the timeout error, even if my girlfriend's account works in the same PC (the events still aren't present in her account too)
6 votes -
7 votes
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Arena crashed while drafting
I was just drafting Spiderman pick-two draft when Arena logged me out mid draft. I got presented with the screen shown in the sent file. This has not been solved yet. When I press reconnect I am presented with the same screen, when I log out and back in again I am presented with the screen once again and when I close the game and reopen i am also presented with the screen. I have checked extensively and found out it is not a connection issue on my side. This has resulted in 900 gems wasted on this draft.
5 votes -
Good Morning, No Servers...
I was logged in, girlfriend could not log in on her computer and profile. She tried everything. I was playing fine but I logged out and logged back in to NO Connection. Now i cant play either. SERVER DOWN, website lies. Please FIX. 9/28/2025@1231p est.
6 votes -
Constant timeout error message on login
Cannot sign in. Keep getting timeout error message. Tried uninstall and repairing game files. Status shows up on all services.
6 votes -
draft ending unexpectedly
I was in the middle of premium foundation draft on 9/28 9am, when the draft unexpectedly ended. There was no warning as usually can be seen below the event and I was unable to play the rest of my games.
16 votes
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