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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9362 results found

  1. Shapeshifter not registering properly in draft

    I was just playing a draft with “Vazin, Two-Faced Trickster” (a shapeshifter). I tried to cast “Grow Extra Arms” on him, which costs “1” less if targeting a “Spider” (as a shapeshifter, Vazin is all creature types). Arena did not allow me to cast it. As a result, I lost the match and therefore the draft.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Traditional Draft OM1 is pick 2 with 8 people

    Traditional draft in the description says it’s “pick one card at a time” not a pick-2 draft, but it’s making you pick 2 when drafting.

    4 votes

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  3. 2 votes

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  4. Le mode Classement

    Bonjour à tous,

    je me pose la sérieuse question qu'en à la neutralité de ce mode, voilà ma situation:

    Je me suis lancé dans le mode classement avec un deck que j'ai construit moi même et qui m'a permis d'arriver au niveau Mythique assez rapidement mais voilà depuis 2 semaine je suis bloqué à 50% pour plusieurs raisons:

    -Je rencontre plusieurs fois les mêmes joueurs dans la journée qui utilisent des decks qui contrent parfaitement le mieux.

    -Je rencontre des joueurs qui ont une chance dans la pioche des cartes qui vont à l'encontre de toutes les lois de la…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. No Premier Draft for Omenpaths; can't use Draft Token for Pick-Two Draft

    I purchased the play bundle for the new Through the Omenpaths set, which includes a couple of Draft Tokens; I also purchased another Draft Token from the store yesterday. Unfortunately, there doesn't appear to be a Premier Draft format available for this new set. There is a Traditional Draft, but I prefer to avoid the time commitment of 2-out-of-3 matches when playing online. There is a Pick-Two Draft, but it doesn't accept using the draft tokens for entry. Why is there no Premier Draft for this set? If the reason is to focus on the Pick-Two Draft instead, then why…

    3 votes

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  6. Fleem

    Completed a traditional draft of OM1 but didn’t receive the Fleem reward.

    32 votes

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  7. Stormchaser card not displaying properly in gameplay.

    Stormchaser card not displaying art properly in gameplay.

    2 votes

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  8. Bug

    I played 2pick draft today.
    The card's features did not work. This also affected the game.

    1 vote

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  9. Mis-Printed/Wrongly worded Card on Arena (Wail of War)

    Bug report; Card is potentially ‘impossible’ due to incorrect Wording.

    1 vote

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  10. Supportive Parents

    I seem to have encountered a bug with the card “Supportive Parents” and the game's auto-passing mechanic during a sealed event where the game automatically passed my turn when I controlled one untapped land and two untapped creatures, including one Supportive Parents, and had a 2-mana creature card in hand. I did not realize the issue until the second time it happened, and unfortunately I was not able to capture the moment the error occurred when I attempted to replicate it the third time because auto-passing a turn happened really fast. The first relevant screenshot I have (attached) shows the…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Casting Knife trick with full control enabled froze game

    1.1 had 2 red mana up from Bayo.
    1.2 I press full control to cast knifetrick to not spend any red mana, game kept me in priority not letting me click black mana or chose a target.
    1.3 game used one timeout, but no more.
    1.4 Had to close the game after 5m and game was lost, never lost connection.
    2. PC
    3. Game froze and I lost the match
    4. Ability to cast theknife trick and chose the additional cost.

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Card Style not showing up in game

    I received the Foundations Ajani's Pridemate Card Style as a reward from a recent Midweek Magic Event. However, after applying the card style to my deck, it is not showing up in game. This problem does not happen with other card styles I own for Ajani's Pridemate, only for the Foundations Card Style version. See attached screenshots and capture log. Please advise.

    2 votes

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  13. Battalion Tactics Achievement w/ mobilize not counting as 3

    When attacking with 2 creatures and getting a mobilize trigger to create 3 or more attacking, Battalion tactics does not appear to count the mobilized creatures tokens.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Pick 2 draft issues

    Pick 2 Draft has a number of issues.

    First and most obvious, it isn’t the same as a pick 1 with 8 players. The pack rotation is different. The number of packs/players is different. Pick 2 makes it too easy to cut colors in the beginning, making it too easy to draft the colors you want rather than adapting to the pack passed. Not having the option for a regular draft sucks. Pick 2 also increases the chance for double-bomb picks, whereas other players may have 0-bomb picks, thereby widening the gap between player potential through random chance.

    Second, not…

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Packs not counted

    I bought six packs of the most recent set and they’re not showing on my little counter that I’ve bought them, it only shows that I have only one pack bought

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. MTG game Timeless - Emrakul The Aeons Torn card not correct working wth Static Prison

    I played a Game in timeless and i have just played Ghalta the Stampede tyrant and got Emrakul The Aeons Torn out my opponent played Static Prison and coult Target Emrakul The Aeons Torn with it bu on the card it clearly says Protections from spells with 1 or more colors. this is a very clear Error and bug and should not even work. i would suggest fix this emediatly because this makes the card complete broken towards one of the most popular cards in the game

    Fix Emrakul please

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Individual Card Rewards Misconfiguration Bug

    The individual card reward ranges for Midweek Magic and Daily Wins have yet to be updated more than two months after rotation.

    Edge of Etanities and Through the Omenpaths remain unset and unavailable.

    And while Wilds of Eldrain, Lost Caverns of Ixalan, Murders at Karlov Manor, and Outlaws of Thunder Junction should have been removed at rotation time, they're still available as rewards.

    It is abnormal that a reward mistake has been left unaddressed for two months.
    Shouldn't the individual card rewards that were erroneously distributed during this period be corrected and then redistributed?

    5 votes

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  18. Duplicate protection bug

    There is an error where rares on the bonus sheet for Through The Omenpath were not protected against duplicates. This causes rares to be gemmed even though there are still some remaining.

    Similarly, the Stellar Sights on the bonus sheet for Edge of Eternities also have no protection against duplicates.

    This is a bug that causes losses to players, so please fix it immediately.

    Previous sets properly had duplicate protection on the bonus sheets.

    6 votes

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  19. Do something against the roping / loser players.

    Every day, there are more and more people roping and being AFK when they know the game is lost.
    Please take action against the roping/loser players because things are already going out of control.
    If WOTC cannot take care of their own product and community, these players will find a way to destroy what is good in Magic.
    Reports, Ban or just move them to play without the roping extra time.
    It is easy to auto track how many times players are using this. And if they have it above a limit after some games, they can have their roping…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Cunning Azurescale shuffles the deck (and should not)

    The Seek ability of Cunning Azurescale // Diving Dive shuffles the deck, but Seek is not supposed to do this. Please fix.

    1 vote

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