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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29262 results found

  1. Accented characters in deck name make the game crash when hovering over it in deck selection screen

    Hello,

    PC user here.

    Reporting crashing bug and graphical bug that appeared ever since alchemy update.

    The game crashes during deck selection for any game mode, if the mouse moves over a deck whose name contains accented characters (thus, french players are more likely to encounter that issue than some other languages)

    1. Select any game mode (not deck creation)
    2. Move the mouse over problematic deck (see sreenshot for reference, red highlights)
    3. Game crashes

    Game should not crash when using deck with accented characters.

    Workaround is to not move the mouse over deck, not play it or simply rename it. Please…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Bug with Shepherd of the Cosmos

    I was playing a practice match against the bot. Shepherd of the Cosmos says when it enters the battlefield, return target permanent with mana value 2 or less from the grave and it has a foretell of 3. So I foretold it and then cast it and I was going to target the white card that has a mythic rare legendary creature for 4 mv on one side but a legendary equipment with mv 2 on the other side, however, nothing happened when I cast the Shepherd and it just fizzled instead of bringing it back. I'm using Android mobile…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Unable to log in: Attach failed to drop other attach

    In the login screen, I get either :Unable to log in: “ Attach failed to drop other attach” or “authentication failed due to timeout”. I have reinstalled the app and used both iOS and Android devices but am still unable to login after more than half an hour. Arena status webpage indicates no issues at the moment. Please provide a fix for the issue.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. 20 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. Bug: exponential escalation in processing time causes loss of games

    The developers have produced a great product.

    Unfortunately, the processing time for tokens entering the field is exponential. Even though you've capped it at approx 255, having 255 on one side and more than around 50 on the other side causes the game to fail in several related ways.

    One failure is that the game applies timeout logic while the player is locked and waiting on the game engine to proceed. This can cause inappropriate loss of turn, which can easily throw a game.

    Another failure is that the game applies timeout logic to the opponent while the player is…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Oglor, Devoted and Gyruda, Doom of Depths GRE Error

    Whenever I blink Gyruda, Doom of Depths, if I have Oglor, Devoted Assistant on the battlefield the entire game ends "GRE Error" and a draw. It happens when Oglor tries to apply it's effect to the card, but Gyruda has already pulled the card before it resolved.

    1 vote

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  7. Lurrus BUG with curse of leeches

    dear support, please check interaction of lurrus and curse of leeches
    regards

    3 votes

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  8. rope

    You guys need to penalize rope burners. At least in anything outside of standard play.

    Once, fine after that, you've given an exploit that is used to an obnoxious advantage.

    "give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.

    8 votes

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  9. Lier must die

    Lier, Disciple of the Drowned must be banned. I have stopped playing until it is. I am SOOOOOOOOO bored of playing against the same deck over and over again picked by the unimaginative copycats who are all swarming to Lier decks because they are so broken. Bored bored, bored, bored, bored.

    4 votes

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  10. Alchemy issue

    2 suggestions for Alchemy issue :

    Standard, Historic, Alchemy (standard/historic) in a separate mode.

    Or

    Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy

    29 votes

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  11. 17.12.2021- Purchased Daily Deal Cards Not Showing Up

    Hello Wizards! I purchased 3 cards in the daily deal today, and they not show up in my card list, even the money was spent. Please solve this issue

    20 votes

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    9 comments  ·  Store  ·  Admin →
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  12. Direct Challenge Brawl Broke

    Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.

    38 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Friendly brawl challenge going through as 60-card

    Friendly brawl challenge going through as 60-card

    24 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Standard 2022 too predictable, same cards, same decks, boring boring boring

    Hi. Can´t you design a more predictable standard game? Every game is turn 1 shambling ghast, eye twitch, extra turn, blood in the snow, same boring decks, same cards... I do not play for fun, Ive been forced to play decks to achieve victories to win daily coins. So I do not build decks for my fun, Arena forces/direct a player to a kind of playstyle, so there is no individuality, everyone just playing to win. I like standard because I like new cards, new sets, but you have designing powerful/broken cards that there is no reason not using them.…

    5 votes

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  15. New playblade is (imo) a step backwards; it's clumsy and counter-intuitive.

    The new playblade causes additional "clicks" when trying to find the deck that I want to play. In the past, when I clicked on the current deck (to select a new deck), the list of valid decks would show up on the left side of the screen, with the current deck in the top-left corner. The decks that I have been playing recently then show up in sequence based on most recently played.

    Now, decks that I have edited (even just to add a style) show up with the most-recently edited deck in the top-left spot. So I either have…

    3 votes

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  16. Can't remove card from deck

    I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583

    25 votes

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  17. 墓地の門番

    墓地の門番をプレイ後、土地をセットしても2点ダメージが誘発しなかった

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Rank not tracking

    Limited rank not tracking after opponent DC'ed.

    Specifically, games starting after the second match of my most recent draft stopped recording - perhaps coincidentally following beating #1 mythic rank player who DC'ed just before losing (perhaps to maintain their rank?).

    2 votes

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  19. Received legacy rare/mythic in standard pack two times in a row

    Received legacy cards not once, but two times in a row when opening standard packs. I received these in place of useable standard cards. Legacy is completely useless to me and is not what I payed for.

    1 vote

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  20. Bug / Product Suggestion - Treasure tokens not responding while playing on Arena

    I was playing standard ranked on Arena on a PC. I received treasure tokens from two creatures that showed up on my screen. However, when i hovered over them, they did not respond. in addition, the tokens did not respond when i attempted to click them to sacrifice them. I ended up losing the match because I couldn't play my blood on the snow to wipe the opponents board.

    2 votes

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