MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3183 results found
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Immediate loss after connection problem premiere draft
I had a match in Premiere Draft and my internet connection went down for a few seconds. The game went immediately to the draft Interface and it showed 1 loss after I had connection again. There was no chance to get back into the match.
2 votes -
Purchased Summon Chocobo foil styles not working
I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.
2 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
disconnected from server
disconnected from server despite everything else running fine in the background.
this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.
I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.3 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
32 votes -
I had cards in exile that should have been able to be played. But they weren’t. I had 7 mana and it would have cost something like 3-4
I had plenty of mana and had cards that were exiled per air bending. I was not allowed to play those cards when it mattered most
1 vote -
please get alchemy out of Timeless
i'm pretty sure i speak for everyone playing timeless. Please for the love of god, seperate timeless from alchemy.
please and thank you2 votes -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
31 votes -
Spark bot talking every time i end a match
Spark bot keeps repeating the same thing every time I log in or complete a match and there's no way to to shut it off. Needs to be removed.
25 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menuNote which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed the…
59 votes -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
Gran gran
Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.
3 votes -
blacklist
Blacklist cards we are tired of seeing in every game.
1 vote -
Earthbend and Mutate P/T Bug
When mutating an earthbended land creature and selecting to mutate into the new creature on the top, it doesn't change the bae power and toughness like it would on a regular creature. Instead, the mutated creature stays at the power and toughness of zero, meaning the counters are the only determinate factor in power/toughness.I expect it should instead turn into a creature with the combined base P/T, plus the added P/T from the counters.
This seems like an overlooked interaction between the two mechanics.
Steps to recreate:
- Earthbend a land.
- Cast a creature for its mutate cost targeting the…
1 vote -
Not logging wins/progress
Not logging daily wins/achievement progress. I've won easily a dozen or so games and nothing.
13 votes -
Cannot sacrifice creature
I attached "Sheltered by Ghosts" to a creature to target Ygra. I cannot sacrifice the 1/1 land even though it says over the highlighted land "creature"
2 votes -
Exploit, please explain what is going on here if legal- Infinite colorless mana battery with no visible means of producing mana
Upload started from the first Ugin and I could not explain what was going on from a gameplay standpoint. Everything just cost 0.
Please explain if this was legal, I included the graveyard(nothing in exile) and could not make sense of it.
The mana used had no visible means of producing this result (at the beginning)
2 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes -
Fire nation drill auto passed priority vs octopus form
I passed priority to allow octopus form to resolve before wanting to activate fire nation drills ability. However this automatically went to resolve the entire stack. There 100% should be a stop for me to activate, it would not have worked to activate in response to octopus form per the wording of fire nation drill
This may be something that I needed to turn on full control for, however this is an extremely terrible experience for any user that understands the interaction and stack.
This is some thing that cost me my premier draft game, and the draft
3 votes
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