MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3189 results found
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Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter.
Game instantly crashed when "Knight of the Ebon Legion" or "Heliod, Sun Crowned" add a counter. this happens every time the effect triggers
2 votes -
Sparky wont go away
Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.
122 votes -
Typo in ATLA draft description
G/B archetype description in ATLA draft has a typo "Early Kingdom" rather than Earth kingdom.
2 votes -
2 votes
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13 votes
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Cannot buy gems in the Arena online store
I have tried multiple times over the past 3 days to buy gems in the Arena online store. Each time, when the purchase button is clicked (so it would normally pull up the external dialogue box to enter payment information), instead the screen grays out and it is stuck on "Waiting for the Server..." with a spinning circle indicator and the app freezes and can't do anything until I quit it. This is happening on the desktop application for MacOS Sequoia 15.6.1.
This problem has been posted by others already, I think, but I'm submitting this as a top-level post…
2 votes -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Add priority window to activate mana abilities in response to removal
Just played a game where on turn two I had one forests in play, a forest in hand, and a Llanowar Elves played on the previous turn. I cast a Sazh's Chokobo before playing my land for the turn to get the landfall trigger, and an Innkeeper's Talent in hand I wanted to play after. With my Chokobo on the stack my opponent kills my Llanowar Elves. With just one tapped land I "technically" didn't have enough mana sources on the battlefield to cast anything in my hand, so I wasn't given a window to tap my Elves in response…
2 votes -
Inspect Deck Button
The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.
4 votes -
Sparky voice line stuck
Sparky is stuck on the mainscreen repeating the same line about me being well on my way to being a great planeswalker, it's every time I log in, every time I finish a match. It's constant, and it's driving me insane. How do I disable this annoying pest?
9 votes -
Brushwagg
Brushwagg textures missing since this Avatar set update
4 votes -
Behaviour change when using advanced seaarch
I just noticed that when you try to filter your deck, for example with "t:creature" now the creature cards show on the bottom, while it used to show them at the top of everything else.
2 votes -
sparky wont go away
Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.
45 votes -
Companions texture Missing
PC,Steam missing texture,on PC and laptop 2 different computers,did repair on PC
Brushwagg3 votes -
Simian Sling is not triggering Virulent Silencer - Not Appropriately Triggering effect
Simian Sling is not triggering the
Virulent Silencer posion counters when it is being blocked.0 votes -
Midweek Magic Gone?
It's Dec 11 and MWM hasn't shown up this week since I updated on Dec 9 and Sparky showed up again. Very disappointed I don't get to play it this week. Please fix.
1 vote -
Large hand size view bug
Couldn't scroll through my hand. Had 30+ cards in hand and couldnt see them all. When in the zoomed in hand view I couldn't scroll side to side to find the card I wanted to play, or scroll to my commander. Am on mobile
2 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
8 votes -
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
30 votes -
Defeat while waiting in the queue without starting game
I was in the queue for standard ranked, and was waiting for 2 minutes and didn't get a match yet. Suddenly it said "defeat" and my mythic rank shot down way more than normal. Normally I see that if you don't find someone within a short amount of time it will say draw.
3 votes
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