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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28920 results found

  1. Heist as a mechanic

    Heist.

    Heist as a mechanic is thematically appropriate for Outlaws of Thunder Junction, but as a function it is unfair and unfun.

    Here are my reasons for this, and a full argument that you MUST separate Alchemy cards from Non-Alchemy formats.

    1. Heist as a costed ability : Heist is a fun take on a theft mechanic, and if it were just that I'd like it a lot more. As it has been made, it is way to cheap. Only six cards have this mechanic, but as you are aware Companion was only on 10 cards and were such a problem…
    6 votes

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  2. return the favor

    Very Mad that i lost a game on quick draft due to return the favor not casting in time. And not giving me time to do redirect and choosing new target.. This is a great card thats impossible to make work on client (i lost another match due to this

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Please make a loop function or get rid of rooping when im taking actions

    So what if I like playing combo and infinite loops are a part of the game, please don't rope me when I'm taking actions or make a loop function so I don't have to lose when I'm clearly going to win

    1 vote

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  4. Triome not available to play with

    I have an issue with Triome. Picked it during the Chromatic Cube draft and now I can play it? Pls fix this. In the meantime, refund would be nice. This happened in two separate drafts, as you can see.

    2 votes

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  5. Game Crash in every format.

    EVERY SINGLE TIME an opponent bounces a permanent controlled by me the game crashes. It does not matter what format. iPhone Arena. Reinstalling does nothing. All I can do is watch my rank drop. Can’t play the game if I’m constantly timing out from the game crashing.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Auto Shuffler Fix

    Your auto shuffler has a really ****** relationship with the match types. I designed a red/green gods aggro deck. During Historic Play, every curve is perfect. The deck works exactly as expected. However, as soon as I go to Ranked, I’m getting only one lands, or I’m getting only mana rocks and no creatures, or vice versa. Nothing like what happened in Play. This is obnoxious and absurd. The auto shuffler needs a complete revamp as it is blatantly clear that it is broken .

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Chromatic Cube Loss in place of Win by Concession

    I had 2 losses . I won my next game when my opponent conceded when I Yorion'ed my Portal to Phyrexia. But instead, it was counted as my 3rd loss and my event ended.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Arena Cube - Triome Art Style Bug

    Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.

    Happened with both Savai and Zagoth.

    7 votes

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  9. Spell ordering potential bug

    This may be working as intended, but I think that there's a bug with Temporary Lockdown and Excavation Technique (perhaps other destroy effects) and tokens. When on the stack, if Temporary Lockdown is destroyed with Excavation Technique, the tokens do not disappear. I would think that since Temporary Lockdown would have to be on the battleground for Excavation Technique to destroy it, the tokens it exiled on entry would be exiled and NOT returned to the battlefield once Temporary Lockdown enters the graveyard. Had the tokens stay on battlefield when this happened in a game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Game freezes after draft...

    At the end of draft, when all cards have been chosen, I get stuck at this screen(pic attached). I'm able to interact with objects on the screen but have to restart game in order to proceed

    1 vote

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  11. Prallaxed Mox Collectors from OTJ Alchemy generate non-parallaxed moxes

    There are 5 Collectors in OTJ Alchemy (Ruby Collector and others) for whom there are parallax styles. But when you buy the styles the moxes are not parallaxed and stay as they are with non-styled card. Parallax styles should generate parallax cards, like Oracle of the Alpha, for example.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Hidetsugu and Kairi bug

    Hidetsugu and Kairi died. It's trigger exiled Soul Transfer. When I cast Soul Transfer it would not let me chose to return a creature or planeswalker to my hand. I was forced to exile my own creature causing me to lose the cube draft game. I am using a PC.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Free the Fae

    1. Play the adventure side of Picklock Prankster, "free the fae." The card Merolk Secretkeeper is milled by the effect of "free the fae." Android mobile. I am unable to return the Merolk Secretkeeper to my hand. I should be able to return it to my hand, the same as other adventure card.
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Error in game mechanic

    The card "Vraan, executioner thane" does not activate his ability in the combat that would reduce the player to 0hp. This is supposed to happen according to the rules. So there are dozens of won games that are considered lost because you go to 0 and the opponent remains at 1or 2 life. Please check this mechanic. Thank you

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. "Discard Card" not working

    When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.

    1. Steps to recreate
      North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.

    2. Platform: Android Phone

    3. Results: Can't select a card to discard

    4. Expectation: when I tap a…

    1 vote

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  16. Bug: Game result draw, actual result lost a point (D3-4 to D3-3)

    I was playing against a ramp/simic player on mobile. The opponent used a combo of doppelganger and simulacrum with a lot of mana (Up to 156), the game broke on my mobile and gave me an error message "Winner: Draw" but when I checked my actual level it was minus one. I was using this account "AkumaPXM#98712" and you can check my log and history.

    1 vote

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  17. Sheriff of Safe Passage & simultaneous creatures entering play

    Blinked Sheriff with Another Round. I had four creatures in play. Sheriff only saw itself and the creature I did not blink - they all entered simultaneously, so Sheriff should have seen the other two creatures and gone up to four counters. Instead, it went down to two, counting the one token creature I did not blink.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. ****

    ******* *. Your game is almost as worthless as this site. I can't play for FIVE **** seconds without it crashing.

    1 vote

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  19. Can't draft cosmetic card.

    I drafted a Raffine's Tower that showed as a cosmetic alter. When I went to build my deck it wanted me to buy the cosmetic and wouldn't add to my draft deck because of it.

    1 vote

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  20. Unexpected loss in arena ends event early

    I was in a quick draft and I was given an unexpected loss after I had won, which ended my event early. I believe this is a bug on iOS.

    1. Queue for draft.
    2. Phone goes to Home Screen.
    3. I reopen app. A match begins.
    4. I win the match, which is awesome.
    5. I get a loss and a win after the match and my event ends unexpectedly
    1 vote

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    1 comment  ·  Events  ·  Admin →
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