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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28919 results found

  1. Adding an event for Timeless/Timeless Classic event

    Can we get a timeless or timeless classic event?

    We'd like to earn packs and gems like we do Standard Event or Historic event.

    10 votes

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  2. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Counter mechanics not working properly

    A few bugs in a game I just played with running my deck meant for +1/+1 counters. On a few occasions, I didn't get +1/+1 counters for landfall on Bristly Bill, or Roaring Earth. I also played a Omenpath Journey and it didn't allow me to select land, thus leaving a random enchantment with nothing going on, on the battlefield. During this game I also noticed that botanical brawler didn't receive +1/+1 when another creature did for the first time that round. I've had these bugs happen once or twice, but never to the extent of an entire match where…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Giant Beaver Trigger Bug

    I was playing Premier Draft Outlaws of Thunder Junction. The ability of my "Giant Beaver" is triggered when there's an "Ertha Jo, Frontier Mentor" on my board, so "Giant Beaver"'s ability should be copied by "Ertha Jo, Frontier Mentor"'s ability, but it was not.
    There is a different with MTG rule and should be a bug. My creatures' abilities were not correctly solved and led me to lose the game. It was a frustrating game experience, so could you please kindly provide me some compensation?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Chromatic cube, etali can't cascade into unleash inferno

    Etali trigger, revealed unleash inferno from the top of opponent's deck but into couldn't be cast due to some unexistant additionnal cost that should be paid

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  6. Product suggestion

    I paid 2000 coins for a standard challenge just to watch the opposing player play their entire deck on T3. It took like 10 minutes for a single turn. Why is this a thing?
    So here's your idea. ANYTHING OTHER THAN PLAYING AGAINST A NISSA WHO TAKES 10 MINUTES PER TURN STARTING T3. Seriously who thought this was a good idea? I literally don't have time to watch my opponent play their entire deck twice before I can even get 6 damage through.
    Set a maximum timer for any given main phase to 60 seconds? Fix your broken *** standard…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Just uninstalled due to Roping/AFK players

    Ever since the debut of this game I've ran into too many people roping after a clear loss. I've even ran into people just afk at the mulligan stage. This is annoying and has made me uninstall the app. I'm convincing all my coworkers, friends, and family do the same since WOTC hasn't implemented a clear plan to prevent any of this. No bans, no warnings, no reporting, nothing.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Improvements have been made on store packs with MH3, but there are still issues

    I very much appreciate the recent announcement regarding Modern Horizons 3 on Arena that the commanders from the EDH decks will show up in store packs when a full playset of all Mythic Rare cards in the main set have been collected. I like the direction you are taking with this. That being said, the current Premier Set, Outlaws of Thunder Junction, introduced 30 new-to-Standard Mythic Rare cards in the form of The Big Score, and I am rather displeased with your handling of it in store packs. I think that this further access via duplicate protection when a full…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. Server issue on pc

    once again the servers seem to be a problem and this wasn't the case 3 weeks ago. but for 2 weeks now, playing on pc is not possible. I thought it may be the steam version, deleted the steam version, and downloaded the pc client from the website to play directly from my pc and it makes no difference. please stop stealing my money. fix the issue. and refund all of the gems in the last 2 weeks. all of them. not just for one entry. it's insulting the way you treat your customers.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Connessione persa

    Non riesco ad effettuare l'accesso

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. In attesa del server...

    Non riesco a giocare

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Arena skipped turn when I tried to use channel ability from Shigeki

    Arena skipped turn when I tried manually select mana instead of using auto tap when I selected to use channel ability from Shigeki.
    Caused me to lose the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 1 vote

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  14. Upon draft completion, system hangs and requires a reboot

    Upon completing a draft (I have selected my 45th card) the client does not progress to the deck building stage and sits waiting to receive the next card in the draft, despite the draft being done.

    I have to close the client, start it again, and I am put into deck building stage, where every single card that i have drafted is now in my pool.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Phyrexian unlife is not giving poison counters

    I attack, deal damage, and the life total is negative but poison counters are never applied. This is not the first time I've seen this. Nothing else on the field is preventing the poison counters.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Cant put card in deck after phantom draft because of card styles on mobile

    I drafted two tri-lands that I don't own or own the card style which is stopping me from adding it to my deck during construction, probably until I buy the styles which I don't want. I can't drag the card as I'm on mobile. This is a pain as I need the fixing lol.

    Kind regards,

    Kieran.

    2 votes

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  18. Quiting FOLD the game

    I would like to suggest when you fold the cards (quitting the game, disconnecting) that you dont wait for full time lapse, but instantly win or lose the game. I believe that when oponnent see that he can not win, he just closes the game and you have to wait for time lapse.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Lutri cost not working correctly while exiled by ******* Taker

    I exiled my opponents Lutri the spellchaser with my ******* taker. I was trying to cast Lutri to copy a spell, but doing so forced me to play the blue/red in Lutri's cost instead of using any mana as stated on ******* Taker. I had full control on.

    h0st4ge taker is the name of a card but I guess that's a bad word or something.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Lunarch Mikaeus bug

    I participated in a Chromatic Cube Draft, and during the game, I played a Lunarch Mikaeus card. When Mikaeus had one +1/+1 counter on it, I removed one of his own counters and activated his tap ability to put a counter on another creature. Upon activation, Mikaeus's counters went to 0, and he was put into the graveyard with a special animation, but the ability to put counters on other creatures did not resolve.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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