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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28922 results found

  1. Valki, god of lies does not transform into tybalt when exiling rona

    I activated valki copied Rona’s ability and it did nothing which cost me a game in the arena cube draft.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. March of Swirling Mist - GLITCH -

    March of Swirling Mist has fizzled / resolved without letting me choose targets the last 2 ranked games.
    Costing me the first one, luckily I was able to pull through on the last one.

    Unable to choose targets

    The correct mana is paid for said targets, but the card doesn't do anything and goes straight to graveyard. 2 games in a row.

    Platform: PC/windows

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Bad Server connection

    I keep getting errors connecting with the server and it's obvious that this is affecting many. this is on YOUR END and all lost matches should be refunded or removed or the draft entries should be refunded for this. I should not be penalized for something that is your fault. Game said that I had not responded and would soon be automatically conceding and I literally just dropped a land.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mana not detected during play

    Mana card failed durin first phase of my turn since I had 2 mana cards down and the game was just detecting one as bein playable.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!

    While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. While playing, the game crashed because of bad alchemy interaction, , and lost a draft

    I was playing the cube draft, nearly woned the match. I cast Emrakul, the promised end. At the next upkeep of my opponent, where I should play they turn, an interaction with an alchemy card he owned, didn't Let me choose an option. Beacuse of that, I couldn't make an action, si I Lost due to time, finally loosing the cube draft... I'm really sad about this. My mail is andirbustrio@gmail.com

    2 votes

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  7. "Challenge Friend" should remember last challenge during this session

    If I challenge a friend to a match that isn't the default type, like Friendly brawl, then challenge them again, it should show me the same type we just played, not default back to the default type.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Bug: Perpetual effects are characteristics of the card, and should be copied

    Perpetual effects are supposed to "modify the card", IE, overwrite its characteristics, which means they should be copied by effects that copy the card. They are not. I used an Assimilation Aegis to exile an opponent's card which had been modified to have Flying (and +1/+1) by Elspeth's Command.
    When I equipped this to my own card, it became a 4/4 without flying instead of a 5/5 with flying.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  9. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    52 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Options pages don’t have any text on iPhone 14 pro

    I don’t know how to change options on iPhone 14 because there are no text in options !!!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Bloqueo del programa en un Draft Cube

    hola buenas tardes!!
    Hoy dia 28/05/2024 sobre las 18:30 PM en Barcelona (España) se bloqueo el draft en el cual me gaste 4000 monedas
    Se Bloqueo en el pick 15 del tercer sobre.
    Mi pregunta es ¿seran repuestas las 4000 monedas?
    Daros las gracias por vuestro trabajo.

    1 vote

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  12. bug - Kutzil, Malamet Exemplar - I attacked with healer's hawk with +1/+1 counter and did not draw w kutzil in play

    bug - Kutzil, Malamet Exemplar - In a ranked match

    I attacked with healer's hawk with +1/+1 counter and did damage to opponent
    kutzil on the field untapped, no summoning sickness and nothing preventing abilities from triggering or extra draw

    Expexted result:
    Triggered draw 1 card

    Actual result, nothing happened no card draw

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. New Starter Decks Not Being Added On Win

    Starter Decks Not Being Added On Win

    2 votes

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  14. "Casting cost modified to" would be better if it displayed "Casting cost modified from"

    Sometimes the original casting coast is important to know. Right now, the casting cost tip tells me what the casting cost is modified "to" which is visible anyways on the card itself.
    The tooltip should therefore tell me, what the casting cost is modified from.

    2 votes

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  15. Contagion engine

    Had contagion engine in play with -1/-1 applied to opponents creatures, but because they had two +1/+1 applied the tokens netted and I wasn’t able to proliferate the -1/-1 tokens, instead boosting my opponents creatures… Not fun to discover this during a draft event.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Double saddle doesnt work

    Hi team,

    In the draft attached I have 2 Trained Arynx saddled. I attacked with both, but only one triggered a saddled. As a result I lost the Arynx and the match.

    Could you please check what is going on?

    Also, I would like to get a reimbursement for the draft as it cost me quite a lot

    Thank you

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Timeout Bug

    If you timeout while putting cards in piles for for Intrude on the Mind, the game will ignore your piles and put all 5 cards into one pile.

    If you timeout while choosing cards to discard after a mulligan, the game game forgets your choice and chooses a random card instead.

    1 vote

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  18. List of recently played users + Allow Friend Add from this list

    When we play a really cool game, it would be nice to add friends in order to talk about the game or be like AWESOME DECK. Oh man that was a tough one ggs. Recently someone let me play out my sheoldred true scriptures chapter 3 which was fun to watch. It would be nice to be able to make friends through the game. The issue is that when trying to add a username it requires you to put in the # after the name, I believe its by design. This is such a bummer...is the friends list only meant…

    1 vote

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  19. Bug: Can't Challenge a Friend to Timeless

    You should at a minimum be able to issue a challenge in any constructed format that Arena supports.

    I can't challenge my friend to a Timeless match. I don't have an exhaustive list, but others are missing as well. (Alchemy?)

    If it's in the constructed ranked play or casual play menu to play with strangers, it needs to be included in the friend challenge so we can limit ourselves to decks matching the same format.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Bug: In-game Codex of the Multiverse doesn't list all formats.

    The in-game Codex of the Multiverse doesn't list all available formats. When I go to challenge my friend, there's a TON of extra formats there, like "Historic Rebalanced". What does that mean? WHO KNOWS. It's not on the webpage for Arena formats https://magic.wizards.com/en/news/mtg-arena/mtg-arena-formats and it's not in the in-game codex.

    1 vote

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